A-Z Auto Ctr

★★★★☆
You drive home our reputation.
  • 1550 Commonwealth Ave

    Boston, MA 02135

    Map & Directions
  • 617-566-8714

Automotive

Automotive
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If you are a car enthusiast like me, I'm sure that you'll appreciate this shop. There are lots of items here on sale. Come visit if you have time.

5
★★★★★

If you are a car enthusiast like me, I'm sure that you'll appreciate this shop. There are lots of items here on sale. Come visit if you have time.

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Freddy the owner was very responsive to the concerns I had about my repair. While the initial work had a few issues, he was very concerned to hear this, acknowledged them, and did what was necessary to make it right. I ended up very satisfied. If you have any issues with your repair for whatever reason, make sure Freddy knows about them.

2
★★★★★

Freddy the owner was very responsive to the concerns I had about my repair. While the initial work had a few issues, he was very concerned to hear this, acknowledged them, and did what was necessary to make it right. I ended up very satisfied. If you have any issues with your repair for whatever reason, make sure Freddy knows about them.

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These guys are like the big brothers that I never had! I have never had a family member take care of my car but I can only imagine that they would have the same care and consideration as A-Z Auto.

Being young and female, I am accustomed to being taken advantage of by garages. I can't say enough good about this place. They are honest to a fault. The quality of work they do is amazing and in my experience the customer service just keeps getting better and better. Through repeat encounters they made it clear that they are genuinely concerned with the wellbeing and safety of their customers. Plus, they do it at a more than reasonable price.

I initially brought my car in because the check engine light was on. Sadly, upto this point I had neglected any maintenance except oil changes for three years. As a result they found several small exhaust leaks that were causing the light to go on but offered to replace one at a time to save me money. Because I needed my car on weekdays, this meant that I had my car filling up a space in their garage every Saturday for minimal service until the problem was solved (changing out the next suspicious leaky hose). They fixed one possible culprit every week for about a month and waived all charges except parts citing their ""inability to solve the problem the first time"". Are you kidding me?? They could have done all the repairs at once but opted to do one at a time to save me money on unnecessary repairs!

I then asked them to fix my brake pads which they did for a price WAY below the competition and with a very short turnaround time. During this time I mentioned that I would be driving across the country soon. They insisted on looking over my car to be sure it would be safe for the trip, again for no charge. It was clear they were not scouting for additional repairs - I caught them tightening a few screws without even telling me and they didn't come back with anything that suddenly needed to be fixed. They really were simply concerned that I have a safe trip. They even insisted that I come back for a free coat of wax the morning I pulled out of town to protect my car's paint job.

In sum: Honest service, great mechanics, genuine concern for their customers, and competitive pricing. I have recommended them to all my friends.

2
★★★★★

These guys are like the big brothers that I never had! I have never had a family member take care of my car but I can only imagine that they would have the same care and consideration as A-Z Auto.

Being young and female, I am accustomed to being taken advantage of by garages. I can't say enough good about this place. They are honest to a fault. The quality of work they do is amazing and in my experience the customer service just keeps getting better and better. Through repeat encounters they made it clear that they are genuinely concerned with the wellbeing and safety of their customers. Plus, they do it at a more than reasonable price.

I initially brought my car in because the check engine light was on. Sadly, upto this point I had neglected any maintenance except oil changes for three years. As a result they found several small exhaust leaks that were causing the light to go on but offered to replace one at a time to save me money. Because I needed my car on weekdays, this meant that I had my car filling up a space in their garage every Saturday for minimal service until the problem was solved (changing out the next suspicious leaky hose). They fixed one possible culprit every week for about a month and waived all charges except parts citing their ""inability to solve the problem the first time"". Are you kidding me?? They could have done all the repairs at once but opted to do one at a time to save me money on unnecessary repairs!

I then asked them to fix my brake pads which they did for a price WAY below the competition and with a very short turnaround time. During this time I mentioned that I would be driving across the country soon. They insisted on looking over my car to be sure it would be safe for the trip, again for no charge. It was clear they were not scouting for additional repairs - I caught them tightening a few screws without even telling me and they didn't come back with anything that suddenly needed to be fixed. They really were simply concerned that I have a safe trip. They even insisted that I come back for a free coat of wax the morning I pulled out of town to protect my car's paint job.

In sum: Honest service, great mechanics, genuine concern for their customers, and competitive pricing. I have recommended them to all my friends.

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I was VERY disappointed with the services of A-Z Auto Center. I was talked into going to this business because they were recommended by my tower as well as AAA preferred. I brought my car in to be serviced mid-February 2010 for stalling on the road. After a week or two, I was told the computer system needed to be replaced. The following Monday, I received a phone call from A-Z stating that on the way to the dealership to replace the computer system, they got into a wreck while driving my car (which shouldn't have even been driven, rather towed) and waited 3 DAYS to call and notify me. They did not call the police about the matter and thus I have no police report to reference. My car was undriveable and nearly totaled.

Now, I acknowledge that accidents happen, but how A-Z handled the situation is unacceptable. They offered to get me a rental car, but the guy who was in charge of it went on vacation and no one else seemed to have a clue. After two weeks of waiting, calling, and more waiting, I go and personally request the accident report so I can forward this to my insurance and let them deal with it. A-Z hadn't even filed an accident report nearly a month after the wreck had occurred. I even got yelled at for contesting the charges for the work they had performed (due to the fact that they wrecked my car and didn't deliver the product as promised.) I didn't think it was necessary to explain this.

Now, it is four months later, and I am out a $500 deductible and A-Z has not made ANY efforts to correct their mistake. This is not a way to treat a customer.

0
★☆☆☆☆

I was VERY disappointed with the services of A-Z Auto Center. I was talked into going to this business because they were recommended by my tower as well as AAA preferred. I brought my car in to be serviced mid-February 2010 for stalling on the road. After a week or two, I was told the computer system needed to be replaced. The following Monday, I received a phone call from A-Z stating that on the way to the dealership to replace the computer system, they got into a wreck while driving my car (which shouldn't have even been driven, rather towed) and waited 3 DAYS to call and notify me. They did not call the police about the matter and thus I have no police report to reference. My car was undriveable and nearly totaled.

Now, I acknowledge that accidents happen, but how A-Z handled the situation is unacceptable. They offered to get me a rental car, but the guy who was in charge of it went on vacation and no one else seemed to have a clue. After two weeks of waiting, calling, and more waiting, I go and personally request the accident report so I can forward this to my insurance and let them deal with it. A-Z hadn't even filed an accident report nearly a month after the wreck had occurred. I even got yelled at for contesting the charges for the work they had performed (due to the fact that they wrecked my car and didn't deliver the product as promised.) I didn't think it was necessary to explain this.

Now, it is four months later, and I am out a $500 deductible and A-Z has not made ANY efforts to correct their mistake. This is not a way to treat a customer.

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I dropped my car off one evening, with the night attendant. The next day the owner calls me with a list of things they they want to repair. First question why the mechanic was not calling me? I was quite shocked by this list because the next words out of my mouth where ""what about the problem I brought it in for?"" The original problem was that the car would not idle properly and stall out.

A few of the things that they wanted to work on where the E-Brake and replace the radiator.

After he looked at the actual problem, he then called back later saying that he wanted to do 1,000+ in repairs.

I told them not to touch a think and got my car out of there as fast as possible. I got home and looked at and tested the E-Brake and radiator and definitely did no need repair.

So be prepared to pay for a whole lot of useless repairs if you bring you car there.

I also read through a bunch of other reviews and they definitely appear to be fabricated by the owner,

0
★☆☆☆☆

I dropped my car off one evening, with the night attendant. The next day the owner calls me with a list of things they they want to repair. First question why the mechanic was not calling me? I was quite shocked by this list because the next words out of my mouth where ""what about the problem I brought it in for?"" The original problem was that the car would not idle properly and stall out.

A few of the things that they wanted to work on where the E-Brake and replace the radiator.

After he looked at the actual problem, he then called back later saying that he wanted to do 1,000+ in repairs.

I told them not to touch a think and got my car out of there as fast as possible. I got home and looked at and tested the E-Brake and radiator and definitely did no need repair.

So be prepared to pay for a whole lot of useless repairs if you bring you car there.

I also read through a bunch of other reviews and they definitely appear to be fabricated by the owner,

Pros: they sell gass

Cons: Will try to charge you for repairs you do not need.

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A-Z came highly recommended and we were not disappointed. My fiance and I were extremely impressed by the repairs on both of our vehicles and on my motorcycle.\r
\r
We also found that Billy and the team at A - Z are professional, honest and conscientious. We definitely plan on returning to A-Z in Brighton for all future vehicle servicing needs!

2
★★★★★

A-Z came highly recommended and we were not disappointed. My fiance and I were extremely impressed by the repairs on both of our vehicles and on my motorcycle.\r
\r
We also found that Billy and the team at A - Z are professional, honest and conscientious. We definitely plan on returning to A-Z in Brighton for all future vehicle servicing needs!

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I have a air condition condenser problem last winter and got it changed and fixed in AZ.

Because it was winter so I never tested the air condition. However, last month I first tried the repaired AC and it was not working at all. So I went to AZ and ask them to check whats going on. In the afternoon I came back and they told me that it is because last winter when they repair the air condition condenser, the Freon is gone (because of the repairing), so now they refilled the Freon and need to charge me an additional $170.

So in summary, they did not fix my A/C problem and charged me the second time for the same problem (or the problem caused by the repair process). They did not inform me the A/C is empty of Freon last time when they repaired it, and did not inform me this time before they fill the Freon. Just wanna charge me when I went back.

I don't even want to start the topic of the price $170 for just filling the Freon.

0
★☆☆☆☆

I have a air condition condenser problem last winter and got it changed and fixed in AZ.

Because it was winter so I never tested the air condition. However, last month I first tried the repaired AC and it was not working at all. So I went to AZ and ask them to check whats going on. In the afternoon I came back and they told me that it is because last winter when they repair the air condition condenser, the Freon is gone (because of the repairing), so now they refilled the Freon and need to charge me an additional $170.

So in summary, they did not fix my A/C problem and charged me the second time for the same problem (or the problem caused by the repair process). They did not inform me the A/C is empty of Freon last time when they repaired it, and did not inform me this time before they fill the Freon. Just wanna charge me when I went back.

I don't even want to start the topic of the price $170 for just filling the Freon.

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Not only is everyone at A-Z helpful, honest, and knowledgeable, but they are also incredibly good at what they do, and they do the work for a fair price!

For years I have been taking my car elsewhere and paying a fortune--and STILL not having the work done properly!! Now that I have found A-Z, I will never take my car any place else, I have been spoiled by great service!

2
★★★★★

Not only is everyone at A-Z helpful, honest, and knowledgeable, but they are also incredibly good at what they do, and they do the work for a fair price!

For years I have been taking my car elsewhere and paying a fortune--and STILL not having the work done properly!! Now that I have found A-Z, I will never take my car any place else, I have been spoiled by great service!

Pros: helpful, honest and great mechanics!

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I jus bought a car and went to service it at A-Z service center. All employees were great. They attened to my car as if it were there own. I had many question, I dont know much about cars and by the end felt educated on them. Thank You!!

2
★★★★★

I jus bought a car and went to service it at A-Z service center. All employees were great. They attened to my car as if it were there own. I had many question, I dont know much about cars and by the end felt educated on them. Thank You!!

.

PROFESSIONAL and COURTEOUS!\r
Absolutely great quality and price. I searched long and hard in the Boston area for a good body shop and have now found one. I recently brought a new 2009 Murano to the shop to have scratches removed on the side of the car. Within three days we had the car back which looked brand new! They also repaired a small dent in the body at no extra charge. James and his team are worth every penny.

2
★★★★★

PROFESSIONAL and COURTEOUS!\r
Absolutely great quality and price. I searched long and hard in the Boston area for a good body shop and have now found one. I recently brought a new 2009 Murano to the shop to have scratches removed on the side of the car. Within three days we had the car back which looked brand new! They also repaired a small dent in the body at no extra charge. James and his team are worth every penny.

Pros: Quality of body repair, especially paint job! Ask for James.

Cons: None. First auto body experience that was completely painless.

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A Z Auto Center was great! I needed to get some body work done on my car and I was able to walk in and get a quick estimate. I had to use my car for business travel so I wasn't able to have he repair it right away, but they said they would honor the estimate when I came back. They let me make an appointment about 3 weeks later. The car was ready when they said it would be. To top it off, when I came in to pick up the car, it was washed inside and out and I didn't even have to ask! Great service, honest work! Thanks A Z!

2
★★★★★

A Z Auto Center was great! I needed to get some body work done on my car and I was able to walk in and get a quick estimate. I had to use my car for business travel so I wasn't able to have he repair it right away, but they said they would honor the estimate when I came back. They let me make an appointment about 3 weeks later. The car was ready when they said it would be. To top it off, when I came in to pick up the car, it was washed inside and out and I didn't even have to ask! Great service, honest work! Thanks A Z!

.

These guys are the best & fairly priced...I have had 3 major jobs done on my 2005 Audi, all have come in under the dealer and quoted prices. This includes timing belt work. If you have any type of car I highly recommend these guys. Ask for Billy, I have always felt satisfied with how he explains exactly what I am paying for.

2
★★★★★

These guys are the best & fairly priced...I have had 3 major jobs done on my 2005 Audi, all have come in under the dealer and quoted prices. This includes timing belt work. If you have any type of car I highly recommend these guys. Ask for Billy, I have always felt satisfied with how he explains exactly what I am paying for.

Pros: fast service, honest

Cons: small lot, busy sometimes

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I have been buying gas there for years, but only recently gone there for service on my car....Over the last couple of months I took my car in for something minor, and twice walked out with a bill that was between $1,000 and $2,000....when , in the past , I have not had to do more than just oil changes and brakes....I do not trust them and would not recommend them at all.....They were also not terribly polite or accomdating....

0
★☆☆☆☆

I have been buying gas there for years, but only recently gone there for service on my car....Over the last couple of months I took my car in for something minor, and twice walked out with a bill that was between $1,000 and $2,000....when , in the past , I have not had to do more than just oil changes and brakes....I do not trust them and would not recommend them at all.....They were also not terribly polite or accomdating....

Pros: cheap gas

Cons: service was not acceptable

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I brought my car in to A-Z to have an oil change done. This was the first time I have brought my car to A-Z and it certainly wont be the last. The last three oil changes I have had from other service stations have told me I need four new tires asap. Then they gave me an estimate and asked when I wanted to have the new tires put on. I mentioned it to A-Z and they took a look at it and said I could safely get a few more miles out of my current tires if they were just rotated. I was somewhat surprised because I am used to pushy mechanics telling me the car isnt safe and needs work when in all actuality it is safe. They took care of the car and I was on my way in 30 minutes. They even took care of hanging piece of plastic underneath the car, it was missing a bolt and they fixed at no charge. The service at this place goes above and beyond, I highly recommend A-Z, at least talk to them before you go anywhere else.

2
★★★★★

I brought my car in to A-Z to have an oil change done. This was the first time I have brought my car to A-Z and it certainly wont be the last. The last three oil changes I have had from other service stations have told me I need four new tires asap. Then they gave me an estimate and asked when I wanted to have the new tires put on. I mentioned it to A-Z and they took a look at it and said I could safely get a few more miles out of my current tires if they were just rotated. I was somewhat surprised because I am used to pushy mechanics telling me the car isnt safe and needs work when in all actuality it is safe. They took care of the car and I was on my way in 30 minutes. They even took care of hanging piece of plastic underneath the car, it was missing a bolt and they fixed at no charge. The service at this place goes above and beyond, I highly recommend A-Z, at least talk to them before you go anywhere else.

Pros: honest mechanics, service, I showed up an hour early and they took my car right in

Cons: nothing

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I had been delaying fixing my car for a long time because I was skeptical about letting somebody I didn't know work on my car. So after my car crapped the bed and it need to get fixed, I was referred to A-Z through AAA. I phoned the place and the person had me come right down. Within 5 minutes I had a quote and was told exactly what was wrong. Not only was the quote right on, but they fixed everything on my car that day and did it the way I asked them to do it. The staff was very friendly and helpful, and I had probably one of the best mechanic experiences in my life. So if your looking for a safe place that does good work for cheap, this is your bag.

2
★★★★★

I had been delaying fixing my car for a long time because I was skeptical about letting somebody I didn't know work on my car. So after my car crapped the bed and it need to get fixed, I was referred to A-Z through AAA. I phoned the place and the person had me come right down. Within 5 minutes I had a quote and was told exactly what was wrong. Not only was the quote right on, but they fixed everything on my car that day and did it the way I asked them to do it. The staff was very friendly and helpful, and I had probably one of the best mechanic experiences in my life. So if your looking for a safe place that does good work for cheap, this is your bag.

Pros: Good Location, Cheap, Friendly Service, Honest+Good work

Cons: None to report.

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My father was driving down to Boston from Maine to see me for the weekend and he ran over a log on Rt 1 and popped his tire, and his car was making funny noises. AZ was the only place open, and they stayed open later so we could get there. They agreed to look at the car to determine if it was safe to drive, and they even bent one of the peices of metal that got bent that was making a noise back to its original position and didnt even want to charge us for it. We insisted on giving the mechanic a big tip. Sparky, the guy that helped us, was extremely nice and helpful. I would and will recommend this place to everyone I know, in fact I'm heading over there after work to get some work done on my car!

2
★★★★★

My father was driving down to Boston from Maine to see me for the weekend and he ran over a log on Rt 1 and popped his tire, and his car was making funny noises. AZ was the only place open, and they stayed open later so we could get there. They agreed to look at the car to determine if it was safe to drive, and they even bent one of the peices of metal that got bent that was making a noise back to its original position and didnt even want to charge us for it. We insisted on giving the mechanic a big tip. Sparky, the guy that helped us, was extremely nice and helpful. I would and will recommend this place to everyone I know, in fact I'm heading over there after work to get some work done on my car!

Pros: Nice guys, great work, long reputation

Cons: None so far

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I am new to the area and read the reviews here before paying a visit. They were all dead-on. These guys are no-frills, honest mechanics who take their business seriously. They insisted on giving a binding written estimate before I decided on any work to be done, and they checked the car over in just a few minutes to see what the problem was.\r
They did brake work for me that was desparately need (I didn't know how badly) on the front, while the back needed only adjusting. Hands-down, they are my new mechanic for the life of my car.

2
★★★★★

I am new to the area and read the reviews here before paying a visit. They were all dead-on. These guys are no-frills, honest mechanics who take their business seriously. They insisted on giving a binding written estimate before I decided on any work to be done, and they checked the car over in just a few minutes to see what the problem was.\r
They did brake work for me that was desparately need (I didn't know how badly) on the front, while the back needed only adjusting. Hands-down, they are my new mechanic for the life of my car.

Pros: Quick, no-frills (direct), knowledgeabe, part day hours on Saturday

Cons: Parking, but after all, it is also a gas station.

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I have been using this repair shop for some time now and I recommend it to all of my colleagues who live and work close by.The staff at A-Z is very honest and are always willing to answer any questions you may have. In addition, if you are interested, they will go out of their way to show you your old car parts and explain exactly what you need done and why. Many shops would not take the time to do this. I must admit that I started using this service station because there was an attractive young brunette who worked there so that drew me in. However, it doesn't seem that she works there anymore, but I will still remain a loyal customer! Thanks for the honest service A-Z! I can't wait to check out the new car detailing facility.

2
★★★★★

I have been using this repair shop for some time now and I recommend it to all of my colleagues who live and work close by.The staff at A-Z is very honest and are always willing to answer any questions you may have. In addition, if you are interested, they will go out of their way to show you your old car parts and explain exactly what you need done and why. Many shops would not take the time to do this. I must admit that I started using this service station because there was an attractive young brunette who worked there so that drew me in. However, it doesn't seem that she works there anymore, but I will still remain a loyal customer! Thanks for the honest service A-Z! I can't wait to check out the new car detailing facility.

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As a young woman who was new to the Boston area and has limited knowledge about cars, the idea of trying to find an honest and respectable auto body shop seemed almost impossible. However, the guys at A-Z proved me wrong and its been my ""go to"" place for the past 3 years. I can honestly say that the employees go above and beyond to ensure customer satisfaction and the provision of quality services. The staff are competent, reliable, hard-working, friendly, considerate, genuine, and actually take the time to explain the work they will be doing on your car and answer any questions you may have. I've recommended A-Z to my friends and family and have had no regrets about doing so. They're truly the best service station around!

2
★★★★★

As a young woman who was new to the Boston area and has limited knowledge about cars, the idea of trying to find an honest and respectable auto body shop seemed almost impossible. However, the guys at A-Z proved me wrong and its been my ""go to"" place for the past 3 years. I can honestly say that the employees go above and beyond to ensure customer satisfaction and the provision of quality services. The staff are competent, reliable, hard-working, friendly, considerate, genuine, and actually take the time to explain the work they will be doing on your car and answer any questions you may have. I've recommended A-Z to my friends and family and have had no regrets about doing so. They're truly the best service station around!

.

I strongly recommend AZ for all of your car needs. I brought my car couple of month ago for repair and I was treated very professionally and the salesman explained to me the diagnosis of my car in plain english and my car my repaired as it was described to me. In addition I was able to schedule my car for body work and detailing for the next day and I was very pleased and very satisfied with the quality and service that I received.

2
★★★★★

I strongly recommend AZ for all of your car needs. I brought my car couple of month ago for repair and I was treated very professionally and the salesman explained to me the diagnosis of my car in plain english and my car my repaired as it was described to me. In addition I was able to schedule my car for body work and detailing for the next day and I was very pleased and very satisfied with the quality and service that I received.

.

A-Z kept my car for a solid week before giving me an estimate on fixing some windshield wipers! When I dropped off the car, I explained that I really needed this fixed quickly since this was right before a trip I was planning and it was going to rain. After a week of calling every day, when I went to see them, they kept me waiting for 45 minutes and were extremely rude about their estimate, which included many items that were completely unneccessary. When I asked if they could fix the wipers, they told me that it would be several more days so I brought the car to another repair shop that fixed this for me in one day. I felt like A-Z was just trying to pump me for money and they treated me very poorly and unprofessionally. I had been a customer for a year before they did this and had other issues with them in the past that I overlooked. After this experience, I will never go back.

0
★☆☆☆☆

A-Z kept my car for a solid week before giving me an estimate on fixing some windshield wipers! When I dropped off the car, I explained that I really needed this fixed quickly since this was right before a trip I was planning and it was going to rain. After a week of calling every day, when I went to see them, they kept me waiting for 45 minutes and were extremely rude about their estimate, which included many items that were completely unneccessary. When I asked if they could fix the wipers, they told me that it would be several more days so I brought the car to another repair shop that fixed this for me in one day. I felt like A-Z was just trying to pump me for money and they treated me very poorly and unprofessionally. I had been a customer for a year before they did this and had other issues with them in the past that I overlooked. After this experience, I will never go back.

.

I went to AZ to get my car inspected (which they did very quickly, by the way). While I was waiting an elderly man was talking with one of the managers. He was saying that, although his car was broken, he could not afford to fix it at the price they quoted him. The manager listened to the man and then said ""I will take off an hour of labor for you. We won't be making any money on it, but I'll do that for you."" Then the man then said he could only pay for part of it right now, but next month he would be receiving a check. The manager said ""That's fine, you can pay the rest next month."" Then the man said that he needed to leave the car overnight and pick it up tomorrow, and the manager told him ""Whatever is easiest for you."" \r
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I have never, ever encountered service like that. I have gone to my fair share of auto repair shops, both good and bad, and this was beyond anything I've ever encountered. Because of this event, AZ is the only repair shop in Boston that I will use. I have never been so impressed with a mechanic.

2
★★★★★

I went to AZ to get my car inspected (which they did very quickly, by the way). While I was waiting an elderly man was talking with one of the managers. He was saying that, although his car was broken, he could not afford to fix it at the price they quoted him. The manager listened to the man and then said ""I will take off an hour of labor for you. We won't be making any money on it, but I'll do that for you."" Then the man then said he could only pay for part of it right now, but next month he would be receiving a check. The manager said ""That's fine, you can pay the rest next month."" Then the man said that he needed to leave the car overnight and pick it up tomorrow, and the manager told him ""Whatever is easiest for you."" \r
\r
I have never, ever encountered service like that. I have gone to my fair share of auto repair shops, both good and bad, and this was beyond anything I've ever encountered. Because of this event, AZ is the only repair shop in Boston that I will use. I have never been so impressed with a mechanic.

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i got my car fixed at A-Z Service Station, they were very professional and convenient, they check whatever i told them to do. They explained to me what they are going to fixed they even showed me the bad parts that i have in my vehicle. i was very satisfied and happy after the job is done and they charge me the same price they quote me originally.\r
high quality job and professional for a fair money, i'll take any time.

2
★★★★★

i got my car fixed at A-Z Service Station, they were very professional and convenient, they check whatever i told them to do. They explained to me what they are going to fixed they even showed me the bad parts that i have in my vehicle. i was very satisfied and happy after the job is done and they charge me the same price they quote me originally.\r
high quality job and professional for a fair money, i'll take any time.

Pros: fast, quick

Cons: great service

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I have been going to this place for over a year. I am impressed by the level of customer service & speed of repairs they have given me. It took me a while to find a honest repair shop that has fair prices around Boston but I finally found one. This shop is also AAA approved and offer not only engine repair but body work also. All work is always explained to me in detail and not $1 is charged to me unless I authorize it first. \r
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2
★★★★★

I have been going to this place for over a year. I am impressed by the level of customer service & speed of repairs they have given me. It took me a while to find a honest repair shop that has fair prices around Boston but I finally found one. This shop is also AAA approved and offer not only engine repair but body work also. All work is always explained to me in detail and not $1 is charged to me unless I authorize it first. \r
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Pros: thumbs up overall

Cons: busy lot sometimes

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I have been to many shops - including the dealership. \r
THIS WAS BY FAR THE BEST \r
AMAZING SERVICE. \r
THEY ARE SO EFFICENT \r
I WAS COMPLETLY SATISFIED! \r
I WOULD DEFINATLY RECOMMEND THEM TO ALL \r
************ 100% TRUSTWORTHY **********\r

2
★★★★★

I have been to many shops - including the dealership. \r
THIS WAS BY FAR THE BEST \r
AMAZING SERVICE. \r
THEY ARE SO EFFICENT \r
I WAS COMPLETLY SATISFIED! \r
I WOULD DEFINATLY RECOMMEND THEM TO ALL \r
************ 100% TRUSTWORTHY **********\r

Pros: PROFESSIONAL, FRIENDLY, KNOWLEDGABLE

.

I (also female) have been living in Brighton for almost three years and have used these guys since I moved here. They have always been right on in terms of estimates, they also have told me when I didn't need to have something done - so I didn't have to spend a ton of money... Very honest, very capable and take care of women just like they take care of men. They even explain problems to me in layman's terms so I know exactly what is wrong and why I need to fix it. Also the AAA hes - they give 10% off all parts and guarantee the work.

2
★★★★☆

I (also female) have been living in Brighton for almost three years and have used these guys since I moved here. They have always been right on in terms of estimates, they also have told me when I didn't need to have something done - so I didn't have to spend a ton of money... Very honest, very capable and take care of women just like they take care of men. They even explain problems to me in layman's terms so I know exactly what is wrong and why I need to fix it. Also the AAA hes - they give 10% off all parts and guarantee the work.

Pros: convenience, accuracy

Cons: Saturday wait

.

I don't know cars, and I'm a young woman, so I'm always worried that I'll be taken for a sucker at a garage (sounds like a cliche, but it happens). I shouldn't have worried in this case. The people at A-Z were knowledgable and honest. They took a look at it first thing in the morning (I dropped it off at night, since the adjacent gas station is open 24/7), and it was ready that afternoon. All told, it only cost $250--same as the initial quote. And, since A-Z is AAA approved, I never even had to go to the station. AAA towed it there for me and A-Z completed the paperwork for me over the phone. No hassle, no pressure...what a great experience. They even put some gas in my tank!

2
★★★★★

I don't know cars, and I'm a young woman, so I'm always worried that I'll be taken for a sucker at a garage (sounds like a cliche, but it happens). I shouldn't have worried in this case. The people at A-Z were knowledgable and honest. They took a look at it first thing in the morning (I dropped it off at night, since the adjacent gas station is open 24/7), and it was ready that afternoon. All told, it only cost $250--same as the initial quote. And, since A-Z is AAA approved, I never even had to go to the station. AAA towed it there for me and A-Z completed the paperwork for me over the phone. No hassle, no pressure...what a great experience. They even put some gas in my tank!

Pros: Fast Service, Honest Appraisals, Laid-back Atmosphere

 

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