The Sainte Claire, A Larkspur Collection Hotel

★★☆☆☆
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  • 302 S Market St

    San Jose, CA 95113

    Map & Directions
  • 866-215-6641

About The Sainte Claire, A Larkspur Collection Hotel

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Holiday Inn

1350 North 1st Street San Jose, CA

2.2 5
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Their food was flavorless and their service was not good. I wish I didn't take my date there. Atmosphere there is not good.

0
★☆☆☆☆

Their food was flavorless and their service was not good. I wish I didn't take my date there. Atmosphere there is not good.

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their catering service that basically comes with the hotel sainte claire is horrible...!!!! The sales manager would not correct contract so at almost every meeting my friend felt like correcting the same things over and over. they cooked food wrong. the caterer said she'll be around until 5pm on the event day but she left around 2pm. caterer said they'll get a suite room the night of the event, but it turns out they don't have it. they basically lied, forgot, and tricked my friend.

0
★☆☆☆☆

their catering service that basically comes with the hotel sainte claire is horrible...!!!! The sales manager would not correct contract so at almost every meeting my friend felt like correcting the same things over and over. they cooked food wrong. the caterer said she'll be around until 5pm on the event day but she left around 2pm. caterer said they'll get a suite room the night of the event, but it turns out they don't have it. they basically lied, forgot, and tricked my friend.

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The hotel has a restaurant Il Fornaio in the building which is hard to work with for events. The sales person is hard to work with. They don't care about keeping their words. They lies. They neglect that their client is on the same page as the caterer.

0
★☆☆☆☆

The hotel has a restaurant Il Fornaio in the building which is hard to work with for events. The sales person is hard to work with. They don't care about keeping their words. They lies. They neglect that their client is on the same page as the caterer.

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While many hotels today are so impersonal, this hotel has a very friendly staff in addition to a great historic hotel. The lobby area that is made of antique wood and has a handpainted ceiling. The bedroom was very nicely done. The information in the room says that it is all residential style furniture that was bought in Italy. My bathroom has a handpainted ceiling. It also had a nice teak wood counter in the bathroom around the sink area. In addition, the pictures in the room were much more appealing that the standard pictures that are in most hotels. They were of a large rustic ranch somewhere south of the hotel. When it came to the bed, I found a feather mattress that made my sleeping very comfortable. The staff was very friendly. I will definitely be returning there when I go back to San Jose.

2
★★★★★

While many hotels today are so impersonal, this hotel has a very friendly staff in addition to a great historic hotel. The lobby area that is made of antique wood and has a handpainted ceiling. The bedroom was very nicely done. The information in the room says that it is all residential style furniture that was bought in Italy. My bathroom has a handpainted ceiling. It also had a nice teak wood counter in the bathroom around the sink area. In addition, the pictures in the room were much more appealing that the standard pictures that are in most hotels. They were of a large rustic ranch somewhere south of the hotel. When it came to the bed, I found a feather mattress that made my sleeping very comfortable. The staff was very friendly. I will definitely be returning there when I go back to San Jose.

Pros: Rooms, Staff, Great Bed

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Renovation of the 70+ year old building was very well done, but...Sound insulation is not up to Hyatt standards, ie noisy. Some things in room weren't right, (lack of coffee cups, TV not working right). Staff is great, valet parking quick, and the food is Il Fornaio which is great.

1
★★★☆☆

Renovation of the 70+ year old building was very well done, but...Sound insulation is not up to Hyatt standards, ie noisy. Some things in room weren't right, (lack of coffee cups, TV not working right). Staff is great, valet parking quick, and the food is Il Fornaio which is great.

Pros: staff, food, valet parking

Cons: noise, things not working

Editorial from

Ornate gold leaf arches and detailed ceiling murals highlight the European feel of this 1920s historic landmark. The guest rooms, while a little on the small side, appear fresh with bright white walls, large windows and vibrant yellow…

 

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