Urbana Wellness Spa

★★★★★
  • 7510 Pineville-Matthews Rd

    Charlotte, NC 28226

    Map & Directions
  • 704-543-1700

Personal Services

Personal Services
More choices in Charlotte:
Resultset_next

Massage To Health & Wellness

1852 E Main St Batesville, AR

Resultset_next

Courtyard Spa

249 Eagle Mountain Blvd # 500 Batesville, AR

4.7532 77
Hi! Sign in to let us know how Urbana Wellness Spa was?
Write a Review
  « Previous 1
.

Not very friendly.

0
★☆☆☆☆

Not very friendly.

.

I bought a 75 minute coconut infusion massage through Living Social along with my daughter. We were pleasantly surprised when we arrived. The atmosphere is very unique. The waiting area is a tea bar with dim lights and relaxing music. I was offered complimentary tea or water while I filled out my paperwork. I have chemical sensitivities, and when I told the receptionist, she had my massage therapist, Mitzi, come out and let me test the oil that was going to be used. She understands holistic medicine, so she was very open to what I was doing. I was concerned about the time since with recent Groupon and Living Social spa services I have not been given the entire time that was paid for. The receptionist assured me that we would be given the full 75 minutes. When I went back to undress, Mitzi said that they allow five minutes to dress and undress. That's fair. Mitzi asked me about the pressure that I wanted and she did a great job working out the stress in my muscles. I don't like a really firm touch, but something in between. She did great and did not talk to me during the massage which is something they ask you if you want on the paperwork. The spa is very clean and the rooms are dark...no windows. The sheets were clean and fresh on the massage table. The music was very relaxing and I was pleasantly surprised when she finished to look at the clock and see that she gave me the full 70 minutes. My daughter was there with me getting the same massage in another room, and her experience was fantastic as well. I live in Atlanta, but I will be looking for more deals at this spa and will plan to go back when I am in town. After the massage, we were given a hot tea of our choice. They have a very large selection. The Almond Cookie Green Tea was fabulous. My daughter bought a bag to take home. Overall, it was fun mother/daughter day out and I hope to go back soon.

2
★★★★★

I bought a 75 minute coconut infusion massage through Living Social along with my daughter. We were pleasantly surprised when we arrived. The atmosphere is very unique. The waiting area is a tea bar with dim lights and relaxing music. I was offered complimentary tea or water while I filled out my paperwork. I have chemical sensitivities, and when I told the receptionist, she had my massage therapist, Mitzi, come out and let me test the oil that was going to be used. She understands holistic medicine, so she was very open to what I was doing. I was concerned about the time since with recent Groupon and Living Social spa services I have not been given the entire time that was paid for. The receptionist assured me that we would be given the full 75 minutes. When I went back to undress, Mitzi said that they allow five minutes to dress and undress. That's fair. Mitzi asked me about the pressure that I wanted and she did a great job working out the stress in my muscles. I don't like a really firm touch, but something in between. She did great and did not talk to me during the massage which is something they ask you if you want on the paperwork. The spa is very clean and the rooms are dark...no windows. The sheets were clean and fresh on the massage table. The music was very relaxing and I was pleasantly surprised when she finished to look at the clock and see that she gave me the full 70 minutes. My daughter was there with me getting the same massage in another room, and her experience was fantastic as well. I live in Atlanta, but I will be looking for more deals at this spa and will plan to go back when I am in town. After the massage, we were given a hot tea of our choice. They have a very large selection. The Almond Cookie Green Tea was fabulous. My daughter bought a bag to take home. Overall, it was fun mother/daughter day out and I hope to go back soon.

.

Excellent experience. I have had many massages, but Urbana is hands above the rest. The relaxing atmosphere was exceptional. The massage therapist was very professional and did not try to carry on a conversation. She made the experience pleasant. I have to drive quite a distance to get there, but most assuringly worth the drive. Can't wait until my next massage. The pricing is reasonable and they do offer discounts.

2
★★★★★

Excellent experience. I have had many massages, but Urbana is hands above the rest. The relaxing atmosphere was exceptional. The massage therapist was very professional and did not try to carry on a conversation. She made the experience pleasant. I have to drive quite a distance to get there, but most assuringly worth the drive. Can't wait until my next massage. The pricing is reasonable and they do offer discounts.

.

I called in with a gift certificate I had received. I had only a couple possible days and times that would work with my schedule. I told this to the girl who I called at Urbana and although nothing worked out right away, she moved their schedule to accommodate me. I had a one hour Swedish massage and a half hour facial. The masseur was great. I felt totally relaxed and pampered. The music, lighting and overall decor was pleasant. To get time away from my little ones in this type of environment was exceptional. Also nice to enjoy tea after my pampering and not feel rushed. It was nice and clean too. Would recommend to anyone.

2
★★★★★

I called in with a gift certificate I had received. I had only a couple possible days and times that would work with my schedule. I told this to the girl who I called at Urbana and although nothing worked out right away, she moved their schedule to accommodate me. I had a one hour Swedish massage and a half hour facial. The masseur was great. I felt totally relaxed and pampered. The music, lighting and overall decor was pleasant. To get time away from my little ones in this type of environment was exceptional. Also nice to enjoy tea after my pampering and not feel rushed. It was nice and clean too. Would recommend to anyone.

.

I received a 1 hour Swedish massage at Urbana and my massage therapist, Dorothea, was amazing- very communicative and experienced. Even better than the massage I received a year ago at the Grove Park Inn! The atmosphere is relaxing and sophisticated, and the staff is very friendly. You can also arrive early and enjoy tea or wine before your appointment. Makes for a great spa day with friends. The pricing is very reasonable and the tea bar experience along with the exceptional massage session exceeded my expectations.

2
★★★★★

I received a 1 hour Swedish massage at Urbana and my massage therapist, Dorothea, was amazing- very communicative and experienced. Even better than the massage I received a year ago at the Grove Park Inn! The atmosphere is relaxing and sophisticated, and the staff is very friendly. You can also arrive early and enjoy tea or wine before your appointment. Makes for a great spa day with friends. The pricing is very reasonable and the tea bar experience along with the exceptional massage session exceeded my expectations.

.

I have been to Urbana four times. It is unique in that it is also a tea bar, which I find relaxing after the massage. You do not need to have a massage to go in and have tea which is also nice. The atmosphere and music are pretty chill. I have seen 3 different therapists...all are very good, but I do have a favorite that I now request. You wont be hanging out in a lounge or quiet room in a fluffy robe, but the tea bar is what makes this place different. After the massage I was given either a bottle of Voss or Fiji water. I cant wait to go back....

2
★★★★★

I have been to Urbana four times. It is unique in that it is also a tea bar, which I find relaxing after the massage. You do not need to have a massage to go in and have tea which is also nice. The atmosphere and music are pretty chill. I have seen 3 different therapists...all are very good, but I do have a favorite that I now request. You wont be hanging out in a lounge or quiet room in a fluffy robe, but the tea bar is what makes this place different. After the massage I was given either a bottle of Voss or Fiji water. I cant wait to go back....

.

Being a massage addict, I've had great massages, good massages, and ones that made me want to say stop. At Urbana, the massages are always the best. I've spent more than I want to think about at numerous resort spas, and they never, ever compare to the talented hands at Urbana. Love this place!

2
★★★★★

Being a massage addict, I've had great massages, good massages, and ones that made me want to say stop. At Urbana, the massages are always the best. I've spent more than I want to think about at numerous resort spas, and they never, ever compare to the talented hands at Urbana. Love this place!

.

....treat yourself to the Urbana experience!! From beginning till end, my massage at Urbana was nothing short of Sublime. As you walk in the door you are welcomed with a choice of select teas from around the world. Upon entering the dimly lit massage room, they were very attentive and made sure to ask if I needed anything to make me more comfortable. They also asked if their were certain areas id like to concentrate on and if I was experiencing any pain. I had the "East-West" massage with hot stones...which was amazing (both relaxing and pain relieving) This particular massage combines both deep tissue work and swedish elements as well. Meghan was my therapist and I would highly recommend her.

2
★★★★★

....treat yourself to the Urbana experience!! From beginning till end, my massage at Urbana was nothing short of Sublime. As you walk in the door you are welcomed with a choice of select teas from around the world. Upon entering the dimly lit massage room, they were very attentive and made sure to ask if I needed anything to make me more comfortable. They also asked if their were certain areas id like to concentrate on and if I was experiencing any pain. I had the "East-West" massage with hot stones...which was amazing (both relaxing and pain relieving) This particular massage combines both deep tissue work and swedish elements as well. Meghan was my therapist and I would highly recommend her.

Pros: great therapists, atmosphere, tea

Cons: none

.

I am totally addicted to Urbana. I always feel like I'm in a warm coccoon from start to finish. Very welcoming. World class therapists. Fabulous atmosphere. I hope they never change a thing. It's no surprise they are best of Citysearch. I can't give them enough stars.

2
★★★★★

I am totally addicted to Urbana. I always feel like I'm in a warm coccoon from start to finish. Very welcoming. World class therapists. Fabulous atmosphere. I hope they never change a thing. It's no surprise they are best of Citysearch. I can't give them enough stars.

Pros: All-around great

Cons: None

.

Nancy introduced me to the Mamma Mio line of skin care Urbana sells while i was a few months pregnant. I tried the Tummy Rub Butter for stretchmarks. Boy am i glad i did. I started using it around month 4 and I stopped using it 3 months post-pardum and don't have a mark! Whew. Totally worth it! And it helped my itchy belly too! Thanks Nancy!

2
★★★★★

Nancy introduced me to the Mamma Mio line of skin care Urbana sells while i was a few months pregnant. I tried the Tummy Rub Butter for stretchmarks. Boy am i glad i did. I started using it around month 4 and I stopped using it 3 months post-pardum and don't have a mark! Whew. Totally worth it! And it helped my itchy belly too! Thanks Nancy!

Pros: unique selection of product

.

My husband and I came to Urbana for massages for our anniversary. The people that work there immediately helped us relax. The tea bar atmosphere makes it comfortable for men. I think some men feel like spas are for women but Urbana feels warm and cozy, not feminine. At the end we were not rushed and were able to savor the experience.

2
★★★★★

My husband and I came to Urbana for massages for our anniversary. The people that work there immediately helped us relax. The tea bar atmosphere makes it comfortable for men. I think some men feel like spas are for women but Urbana feels warm and cozy, not feminine. At the end we were not rushed and were able to savor the experience.

Pros: Everything perfect

Cons: none

.

thought i would treat myself to celebrate the new year. was happy to find that i was able to get in for a massage. it was the best massage i have ever experienced. have to say i didn't even know from past experiences elsewhere what i was missing. now i know what massage is really about and where to go to get it thanks to urbana.

2
★★★★★

thought i would treat myself to celebrate the new year. was happy to find that i was able to get in for a massage. it was the best massage i have ever experienced. have to say i didn't even know from past experiences elsewhere what i was missing. now i know what massage is really about and where to go to get it thanks to urbana.

Pros: fabulous massage, ambiance, music and more

Cons: zero

.

I tried to do something special for my sister for her birthday. I booked her a massage and a massage facial. I had a $30 off coupon for being a first-time client, and had made it very clear I did not want my sister to find out how much I had spent and especially did not want her to know I used a coupon. I also asked if they could make it all a suprise and not tell her what she was getting when she came in. The lady, Britney, said it was absolutely no problem and she would put a note in the system so when she came in it would pop up with all this info. My sister went in, and right away they told her what she was getting done, so right from the start they ruined the surprise part of it. She got her massage, and when she was done they charged her $30 saying I did not cover everything. So not only did she find out how much I spent, she also found out I had used a $30 coupon. I will NOT recommend this place to anyone!!!

0
★☆☆☆☆

I tried to do something special for my sister for her birthday. I booked her a massage and a massage facial. I had a $30 off coupon for being a first-time client, and had made it very clear I did not want my sister to find out how much I had spent and especially did not want her to know I used a coupon. I also asked if they could make it all a suprise and not tell her what she was getting when she came in. The lady, Britney, said it was absolutely no problem and she would put a note in the system so when she came in it would pop up with all this info. My sister went in, and right away they told her what she was getting done, so right from the start they ruined the surprise part of it. She got her massage, and when she was done they charged her $30 saying I did not cover everything. So not only did she find out how much I spent, she also found out I had used a $30 coupon. I will NOT recommend this place to anyone!!!

Cons: Ruined my entire surprise for my present.

.

The best hot stone massage I have ever gotten. I am coming back for it time after time.
...and the collection of teas!!! If you are a true tea lover - you have to visit this place and half a nice cup of tea after a relaxing massage...

2
★★★★★

The best hot stone massage I have ever gotten. I am coming back for it time after time.
...and the collection of teas!!! If you are a true tea lover - you have to visit this place and half a nice cup of tea after a relaxing massage...

Pros: service

Cons: location

.

Everyone that works there cares so much about your experience while you are there, especially the owners. The massage therapist are all fabulous . And the tea and champagne delicious!!!!

2
★★★★★

Everyone that works there cares so much about your experience while you are there, especially the owners. The massage therapist are all fabulous . And the tea and champagne delicious!!!!

Pros: beautiful place

Cons: none

.

My votes for anything "massage" go to Urbana. They have proven to me many times that they are the best in Charlotte or any other city I've recieved massage in. I have gotten various types of massage there. All great. I wouldn't hesitate to refer anyone there and often do.

2
★★★★★

My votes for anything "massage" go to Urbana. They have proven to me many times that they are the best in Charlotte or any other city I've recieved massage in. I have gotten various types of massage there. All great. I wouldn't hesitate to refer anyone there and often do.

Pros: Best in massage category

.

i live in south charlotte and had seen the sign for this place for quite some time, just never found the time to go there. when my regular massuse moved, i thought i would take a chance. i had no idea what would be hidden in this shopping center at the corner of highway 51 and carmel road. it is one of the too few cool places in charlotte and i had no idea i would find a massuse better than the one i had for several years. seeing john fox there before my massage clued me in and i certainly wasn't disappointed.

2
★★★★★

i live in south charlotte and had seen the sign for this place for quite some time, just never found the time to go there. when my regular massuse moved, i thought i would take a chance. i had no idea what would be hidden in this shopping center at the corner of highway 51 and carmel road. it is one of the too few cool places in charlotte and i had no idea i would find a massuse better than the one i had for several years. seeing john fox there before my massage clued me in and i certainly wasn't disappointed.

Pros: cool to the max

Cons: none found yet

.

This is an edited version of my original post. I was previously disappointed because I had an expired gift certificate (by 3 weeks) that I was told could not be redeemed. Nancy, the owner, addressed this personally and saw to it that it was honored. My visit to Urbana was wonderfully relaxing. The tea selection is great -- vanilla latte and pumpkin spice were the two that I tried, and loved -- but the massage upstaged everything. I chose the Coconut Infusion massage and I highly recommend it along with the therapist (Alicia, whose name I may be mispelling). I'll definitely be back. Great customer service, great atmosphere -- a winning combo.

2
★★★★★

This is an edited version of my original post. I was previously disappointed because I had an expired gift certificate (by 3 weeks) that I was told could not be redeemed. Nancy, the owner, addressed this personally and saw to it that it was honored. My visit to Urbana was wonderfully relaxing. The tea selection is great -- vanilla latte and pumpkin spice were the two that I tried, and loved -- but the massage upstaged everything. I chose the Coconut Infusion massage and I highly recommend it along with the therapist (Alicia, whose name I may be mispelling). I'll definitely be back. Great customer service, great atmosphere -- a winning combo.

Pros: Ambiance, decor, variety of services, professional staff

.

Very relaxing, thorough, and delightful. Can't wait to go back.

2
★★★★★

Very relaxing, thorough, and delightful. Can't wait to go back.

Pros: Atmosphere, technique, pressure

Cons: pricey

.

Nancy and her team are just wonderful! My husband Jim and I have always enjoyed relaxing in the tea bar to enjoy the teas, pampering and intimate ambiance. It is so special that I recently hosted a "Tea Party" there with 16 of my personal training clients and friends. It was such a wonderful and educational time! Nancy, and her staff offer the finest in service and products. You need to stop in and let them pamper you for sure! It's the best in Charlotte!
Thanks Urbana - Carmel location!

2
★★★★★

Nancy and her team are just wonderful! My husband Jim and I have always enjoyed relaxing in the tea bar to enjoy the teas, pampering and intimate ambiance. It is so special that I recently hosted a "Tea Party" there with 16 of my personal training clients and friends. It was such a wonderful and educational time! Nancy, and her staff offer the finest in service and products. You need to stop in and let them pamper you for sure! It's the best in Charlotte!
Thanks Urbana - Carmel location!

Pros: Best tea in town and so intimate

.

Lydia is amazing!

2
★★★★★

Lydia is amazing!

Pros: HIgh qualilty massages, great atmosphere

Cons: Pricey

.

If you are looking for a relaxing environment to get away from your busy schedule, then look no further than Urbana. Urbana, as a teabar, offers an excellent variety of quality teas from around the world (100+). They also offer wine and several delicious appetizers. They also sell quality tea-related products. As a lounge, the environment is very conducive to relaxation. The decor, furniture, and continuous sounds of lounge, downtempo, and world music create a very chill atmosphere. As a massage parlor, they offer nothing but the best massage services by a very qualified and friendly staff. I highly recommend frequenting Urbana. I have never been disappointed and it has become a regular spot for me.

2
★★★★★

If you are looking for a relaxing environment to get away from your busy schedule, then look no further than Urbana. Urbana, as a teabar, offers an excellent variety of quality teas from around the world (100+). They also offer wine and several delicious appetizers. They also sell quality tea-related products. As a lounge, the environment is very conducive to relaxation. The decor, furniture, and continuous sounds of lounge, downtempo, and world music create a very chill atmosphere. As a massage parlor, they offer nothing but the best massage services by a very qualified and friendly staff. I highly recommend frequenting Urbana. I have never been disappointed and it has become a regular spot for me.

Pros: Tea, Atmosphere, Service

.

I bought my wife a Gift Certificate for mother's day from Urbana and they called back to confirm and when I went to pick the Gift Certificate up I found this place to be beautiful and the people professional and efficient. I feel confident my wife's experience will be wonderful.

2
★★★★★

I bought my wife a Gift Certificate for mother's day from Urbana and they called back to confirm and when I went to pick the Gift Certificate up I found this place to be beautiful and the people professional and efficient. I feel confident my wife's experience will be wonderful.

Pros: Nice Place

.

On our next trip to Charlotte from Boston, this will be a definite place to revisit! What a wonderful, relaxing experience. The staff is truly outstanding!! A one of a kind true find.

2
★★★★★

On our next trip to Charlotte from Boston, this will be a definite place to revisit! What a wonderful, relaxing experience. The staff is truly outstanding!! A one of a kind true find.

.

I have been coming to Urbana for a while now and it is one of my favorite places in Charlotte. The music in the lounge can relax me on the craziest of days. I recently had a new service by Eminence, an organic line that I love and was really glad to find there. It was a 90 minute massage that included a full body massage and facial massage. I was so relaxed afterwards, I could hardly get off the table. Fortunately the lounge is great after massage too. For those who don't know, you can also drop in for tea or wine only and enjoy the same great lounge experience.

2
★★★★★

I have been coming to Urbana for a while now and it is one of my favorite places in Charlotte. The music in the lounge can relax me on the craziest of days. I recently had a new service by Eminence, an organic line that I love and was really glad to find there. It was a 90 minute massage that included a full body massage and facial massage. I was so relaxed afterwards, I could hardly get off the table. Fortunately the lounge is great after massage too. For those who don't know, you can also drop in for tea or wine only and enjoy the same great lounge experience.

Pros: always excellent

Cons: no

.

Just took myself and Mom for a Red Flower Massage. I was very please with the atmosphere of Urbana.
It is very classy not the least bit stuffy and immaculate. Everyone was friendly and very accommodating. They have a nice menu of unique massages and I can't wait to try them all!

2
★★★★★

Just took myself and Mom for a Red Flower Massage. I was very please with the atmosphere of Urbana.
It is very classy not the least bit stuffy and immaculate. Everyone was friendly and very accommodating. They have a nice menu of unique massages and I can't wait to try them all!

Pros: Unique massage options

Cons: none

.

I have seen two different specialists here for the "olympian' deep tissue massage. This is a REAL deep tissue, wonderful and so helpful to those of us who suffer from painful muscle knots and tightness. Both massage therapists had wonderful personalities and were extremely good at what they do. I have had the two best deep tissue massages of my life so far at Urbana! I highly recommend it to all!

2
★★★★★

I have seen two different specialists here for the "olympian' deep tissue massage. This is a REAL deep tissue, wonderful and so helpful to those of us who suffer from painful muscle knots and tightness. Both massage therapists had wonderful personalities and were extremely good at what they do. I have had the two best deep tissue massages of my life so far at Urbana! I highly recommend it to all!

Pros: Atmosphere, Skill of Massage Therapists, Tea

Cons: Wish I could go everyday.

.

From Charlotte, live in NYC. Every time I visit home, I make an appointment for a massage at Urbana (usually hot stone or Thai floor massage -- awesome!!!), and I usually end up spending a lot of time at the teabar while I'm in town. The lounge is SOOO RELAXING, even (especially?) by NYC standards. From the music to the couches to the lighting, they make every detail perfect. I saw they won "Best Massage" in Charlotte and they deserve it, but the tea is also worth the trip! I love to relax there over perfectly-brewed jasmine pearls or an icy matcha latte even when I'm not coming in for a massage. They have over 100 teas, so there really is something for everyone, even if you think you don't like tea because you've only had bags before. :)

2
★★★★★

From Charlotte, live in NYC. Every time I visit home, I make an appointment for a massage at Urbana (usually hot stone or Thai floor massage -- awesome!!!), and I usually end up spending a lot of time at the teabar while I'm in town. The lounge is SOOO RELAXING, even (especially?) by NYC standards. From the music to the couches to the lighting, they make every detail perfect. I saw they won "Best Massage" in Charlotte and they deserve it, but the tea is also worth the trip! I love to relax there over perfectly-brewed jasmine pearls or an icy matcha latte even when I'm not coming in for a massage. They have over 100 teas, so there really is something for everyone, even if you think you don't like tea because you've only had bags before. :)

Pros: Atmosphere, Tea, Hours

Cons: They don't have an NYC location yet!

.

I have never written a review before but feel Urbana cityspa and teabar deserves recognition. I am 6? 3? , workout often and have issues with my shoulders and back from weight training. A friend told me about Urbana. So I called and made an appointment. My therapist really was amazing. I have had many massages before but I have never had anyone do such good work on my shoulder and back. After some great deep work (not that wimpy stuff) she used some special stretching technique on my arms and legs that gave me relief from my tightness immediately. I left the service relaxed and pain free. I have joined there club for monthly massage. Highly recommended!

2
★★★★★

I have never written a review before but feel Urbana cityspa and teabar deserves recognition. I am 6? 3? , workout often and have issues with my shoulders and back from weight training. A friend told me about Urbana. So I called and made an appointment. My therapist really was amazing. I have had many massages before but I have never had anyone do such good work on my shoulder and back. After some great deep work (not that wimpy stuff) she used some special stretching technique on my arms and legs that gave me relief from my tightness immediately. I left the service relaxed and pain free. I have joined there club for monthly massage. Highly recommended!

.

Massage here is all they say it is. You can?t go wrong and everyone is always friendly. This is a refreshing change from what you usually find. I?ve been to some discount places (won?t go back) and also to many higher priced spas when travelling but this place always gets it right.

2
★★★★★

Massage here is all they say it is. You can?t go wrong and everyone is always friendly. This is a refreshing change from what you usually find. I?ve been to some discount places (won?t go back) and also to many higher priced spas when travelling but this place always gets it right.

Pros: massages are great

.

My husband and I are former med-spa owners of multiple sites in the DC area. We make it a point to go to at least one destination spa/resort yearly and massage is always my treatment of choice. I had been given a tour of Urbana's many gorgeous rooms awhile ago and sampled some of their exquiste teas but until yesterday had not experienced a massage. I was expecting a fairly decent experience but was quite pleasantly surprised at the quality of massage I received. My therapist, Jan, was outstanding. She asked all the appropriate questions prior to starting, didn't chatter during the massage, perfect amount of pressure - just wonderful! The staff was gracious and professional and the ambiance is perfect. Very impressive. I've also had a massage by Anna at another location which was very good as well. I plan on being back every month to try all the treatments and all the therapists.

2
★★★★★

My husband and I are former med-spa owners of multiple sites in the DC area. We make it a point to go to at least one destination spa/resort yearly and massage is always my treatment of choice. I had been given a tour of Urbana's many gorgeous rooms awhile ago and sampled some of their exquiste teas but until yesterday had not experienced a massage. I was expecting a fairly decent experience but was quite pleasantly surprised at the quality of massage I received. My therapist, Jan, was outstanding. She asked all the appropriate questions prior to starting, didn't chatter during the massage, perfect amount of pressure - just wonderful! The staff was gracious and professional and the ambiance is perfect. Very impressive. I've also had a massage by Anna at another location which was very good as well. I plan on being back every month to try all the treatments and all the therapists.

Pros: everything

Cons: wish I could visit daily

.

The Tea Bar is great and provides one of the best selections in the area. The staff is very knowledgeable and the atmosphere is very calming. The only downside is that there never seems to be enough help at the front desk, so service is a little slow. Be sure to sign up to have spa package specials e-mailed to you.

2
★★★★★

The Tea Bar is great and provides one of the best selections in the area. The staff is very knowledgeable and the atmosphere is very calming. The only downside is that there never seems to be enough help at the front desk, so service is a little slow. Be sure to sign up to have spa package specials e-mailed to you.

.

I have been to many of the spas in Charlotte but none can compare with Urbana. I was very excited when my husband and I went for our couples massage at Urbana- What a wonderful experience! The masseuses Valerie and Jeffrey were outstanding. Truly the best massage either of us have ever had. It was a pleasure talking to the owner, Jim and learning about the different teas that they offered. The atmosphere reminds me of the W in New York City, very eclectic and chic. We enjoyed ourselves so much that we decided to treat ourselves again next month. I can't wait to take my friends from out town to my new favorite spa.

Wendy Hudak

2
★★★★★

I have been to many of the spas in Charlotte but none can compare with Urbana. I was very excited when my husband and I went for our couples massage at Urbana- What a wonderful experience! The masseuses Valerie and Jeffrey were outstanding. Truly the best massage either of us have ever had. It was a pleasure talking to the owner, Jim and learning about the different teas that they offered. The atmosphere reminds me of the W in New York City, very eclectic and chic. We enjoyed ourselves so much that we decided to treat ourselves again next month. I can't wait to take my friends from out town to my new favorite spa.

Wendy Hudak

Pros: The Best Around

Cons: We had to leave

.

Urbana is a warm and relaxed setting with a professional staff and visionary owner. Urbana keeps me sane in this stressful world we live in. I regularly use their massage services to calm my CNS and counteract the effects of a grueling physical training regimen. I highly recommend this establishment over your typical massage "assembly line" places. Do not confuse a basic massage offered by others with the complete Urbana experience. Urbana takes you to another world, if only for an hour or so. If Charlotte had more business owners who were willing to put as much money in their business as this one, we would live in quite a different city, my friends. Think of Urbana as a massage center-tea bar that is as hip and inviting as the restaurant "Town." Go ahead - treat yourself.

2
★★★★★

Urbana is a warm and relaxed setting with a professional staff and visionary owner. Urbana keeps me sane in this stressful world we live in. I regularly use their massage services to calm my CNS and counteract the effects of a grueling physical training regimen. I highly recommend this establishment over your typical massage "assembly line" places. Do not confuse a basic massage offered by others with the complete Urbana experience. Urbana takes you to another world, if only for an hour or so. If Charlotte had more business owners who were willing to put as much money in their business as this one, we would live in quite a different city, my friends. Think of Urbana as a massage center-tea bar that is as hip and inviting as the restaurant "Town." Go ahead - treat yourself.

Pros: Relaxing, hospitable, professional, amazing service.

Cons: Perhaps pricier than other places, but you get what you pay for.

.

This is the place to introduce friends to tea, and great wines, too. I could hang out at Urbana every day. Staff is very nice and is happy to show the teas. A feel-good vibe. Everyone coming out of massages seems very happy and I?ve heard nothing but good.

2
★★★★★

This is the place to introduce friends to tea, and great wines, too. I could hang out at Urbana every day. Staff is very nice and is happy to show the teas. A feel-good vibe. Everyone coming out of massages seems very happy and I?ve heard nothing but good.

Pros: the music

Cons: none

.

Urbana's tea was featured in a recent magazine article. I started to drink tea about two years ago in New York but I stopped in and was blown away by the style of this place. This isn't your typical place for tea or for anything at all in Charlotte. My tour of the overall facility was so impressive that I have already been back not just for tea but for massage too. I purchased several teas to take home--and would have taken my therapist home too if I could have. Hint: ask for Lydia. It was the best massage I've had in quite some time and I've had quite a few. I'm a true fan already of something this cool in Charlotte.

2
★★★★★

Urbana's tea was featured in a recent magazine article. I started to drink tea about two years ago in New York but I stopped in and was blown away by the style of this place. This isn't your typical place for tea or for anything at all in Charlotte. My tour of the overall facility was so impressive that I have already been back not just for tea but for massage too. I purchased several teas to take home--and would have taken my therapist home too if I could have. Hint: ask for Lydia. It was the best massage I've had in quite some time and I've had quite a few. I'm a true fan already of something this cool in Charlotte.

.

Where else can you get a fabulous massage seven days a week, even at night? My boyfriend and I went in December and he's been talking about his therapist Hanna ever since. He's going to love his Valentines Day surprise! I get massage at Urbana as often as I can and have had Hanna, too. She and the rest of the staff are really amazing and even if I call at the last minute, they try to get me on the schedule.

2
★★★★★

Where else can you get a fabulous massage seven days a week, even at night? My boyfriend and I went in December and he's been talking about his therapist Hanna ever since. He's going to love his Valentines Day surprise! I get massage at Urbana as often as I can and have had Hanna, too. She and the rest of the staff are really amazing and even if I call at the last minute, they try to get me on the schedule.

Pros: Seven days a week, the teas are fun too

.

Massages were wonderful. Lounge is nice but creepy older gentleman who works there stalks and makes for an uncomfortable stay. Front desk is friendly. Therapist turnover is high. My last appointment I arrived to find out my therapist is no longer there - 2nd time! High price is a risk if you're not sure who is working on you. I prefer to find a therapist I am comfortable with more than a lounge to sit in.

1
★★☆☆☆

Massages were wonderful. Lounge is nice but creepy older gentleman who works there stalks and makes for an uncomfortable stay. Front desk is friendly. Therapist turnover is high. My last appointment I arrived to find out my therapist is no longer there - 2nd time! High price is a risk if you're not sure who is working on you. I prefer to find a therapist I am comfortable with more than a lounge to sit in.

Pros: locations and atmosphere

Cons: high turnover

.

The entry of Urbana is designed like a bar. Only this bar serves fabulous tea, wine and voss water.
They play really good down tempo music that serves as both relaxing and fades into the background as you have a great conversation on the wide, long very comfortable couches.
So in the rare unlikely chance you are left waiting for your massage you get swept away with comfort.
Their retail section is merchandised to blend into the design of the spa.
If you are in a shopping mood you can purchase anything from candles, Cd's, Tea, teapots, and books. The more crowded the place gets, the more you feel like you are in a private NYC club. The less crowded you feel like you are in a quiet spa.
As a Black American you rarely(outside of major cities)find spas with a diverse staff. I applaud Urbana for their diverse hiring practice.
I've personally watched them welcome people from various walks of life with the same energy as the last.
My husband and I consider Urbana our date night.

I go to massage envy for medical reasons, but when I'm ready to be pampered or I want to show off the best of what Charlotte has to offer I go to Urbana!

2
★★★★★

The entry of Urbana is designed like a bar. Only this bar serves fabulous tea, wine and voss water.
They play really good down tempo music that serves as both relaxing and fades into the background as you have a great conversation on the wide, long very comfortable couches.
So in the rare unlikely chance you are left waiting for your massage you get swept away with comfort.
Their retail section is merchandised to blend into the design of the spa.
If you are in a shopping mood you can purchase anything from candles, Cd's, Tea, teapots, and books. The more crowded the place gets, the more you feel like you are in a private NYC club. The less crowded you feel like you are in a quiet spa.
As a Black American you rarely(outside of major cities)find spas with a diverse staff. I applaud Urbana for their diverse hiring practice.
I've personally watched them welcome people from various walks of life with the same energy as the last.
My husband and I consider Urbana our date night.

I go to massage envy for medical reasons, but when I'm ready to be pampered or I want to show off the best of what Charlotte has to offer I go to Urbana!

Pros: Fabulous vibe

Cons: none!

.

Very nice tea. Very nice experience. We could all use a little more relaxation, and this is a wonderful place for a little pampering!

2
★★★★★

Very nice tea. Very nice experience. We could all use a little more relaxation, and this is a wonderful place for a little pampering!

.

I took my boyfriend here because he had never received a massage before. We did the couples massage package and it was wonderful. Very calming music, and both of the ladies were very skilled. And not a wimpy massage either, they gently but with pressure worked the kinks out. And it was full body...very worth it. With the tea bar its definitely more of an urban, modern feel. I prefer a little more of the girlie -girl pampering style (providing you with a changing room, etc)....but over all it was a great massage! My boyfriend enjoyed it thouroughly! Afterrward, we checked out solar nails next door for a pedi/mani session!

2
★★★★☆

I took my boyfriend here because he had never received a massage before. We did the couples massage package and it was wonderful. Very calming music, and both of the ladies were very skilled. And not a wimpy massage either, they gently but with pressure worked the kinks out. And it was full body...very worth it. With the tea bar its definitely more of an urban, modern feel. I prefer a little more of the girlie -girl pampering style (providing you with a changing room, etc)....but over all it was a great massage! My boyfriend enjoyed it thouroughly! Afterrward, we checked out solar nails next door for a pedi/mani session!

.

If you're in Charlotte, you'll find everything at Urbana from great deep tissue or relaxing massages to barefoot massage and thai massage, which is next on my list to try. They always have tea samples and gave me a matcha latte recently that I loved. What's not to love about Urbana with it's cool atmosphere. It feels like a martini lounge or upscale wine bar in New York or Chicago. I always go early or stay after to hear the music and just chill. For massage I've experienced different therapists and they have all been incredible. This is a really romantic place for couples massage too, especialy since they stay open at night.

2
★★★★★

If you're in Charlotte, you'll find everything at Urbana from great deep tissue or relaxing massages to barefoot massage and thai massage, which is next on my list to try. They always have tea samples and gave me a matcha latte recently that I loved. What's not to love about Urbana with it's cool atmosphere. It feels like a martini lounge or upscale wine bar in New York or Chicago. I always go early or stay after to hear the music and just chill. For massage I've experienced different therapists and they have all been incredible. This is a really romantic place for couples massage too, especialy since they stay open at night.

Pros: It's always a great experience

Cons: Zero

.

Not wanting a simple swedish/fluff massage because I am an athlete, I was surpised to find Valerie at Urbana turned out to be a true "body mechanic". She worked on my areas of tension with a type of confidence that can only come from a veteran of the massage field. While we talked about the pressure and depth of the massage, it turned out that this experience with the body comes from 9 yrs. of work and many, many hours of practice with all types of athletes (and even some Panthers). I would recommend Urbana (for the amazing environment and teas) and Valerie for massage to anyone who is seeeking a unique experience and a solid massage.

2
★★★★★

Not wanting a simple swedish/fluff massage because I am an athlete, I was surpised to find Valerie at Urbana turned out to be a true "body mechanic". She worked on my areas of tension with a type of confidence that can only come from a veteran of the massage field. While we talked about the pressure and depth of the massage, it turned out that this experience with the body comes from 9 yrs. of work and many, many hours of practice with all types of athletes (and even some Panthers). I would recommend Urbana (for the amazing environment and teas) and Valerie for massage to anyone who is seeeking a unique experience and a solid massage.

Pros: just what i needed and the pairing of delicious tea

.

If you like 45 minutes of having a sheet and blanket rearranged around you and 15 minutes of timid massage, this is the place for you. Massuese did not address areas I requested. To the "masseuses": Massage therapy should be all about the receiver, not the giver. I'm not comfortable when I'm wrapped up like a caterpillar in a cocoon. If you are afraid of seeing or touching a butt cleft or breast, perhaps you should consider a career in retail. Services are overpriced and fall far short of what is advertised. Urbana is about as sensual as a dentist's office.

0
★☆☆☆☆

If you like 45 minutes of having a sheet and blanket rearranged around you and 15 minutes of timid massage, this is the place for you. Massuese did not address areas I requested. To the "masseuses": Massage therapy should be all about the receiver, not the giver. I'm not comfortable when I'm wrapped up like a caterpillar in a cocoon. If you are afraid of seeing or touching a butt cleft or breast, perhaps you should consider a career in retail. Services are overpriced and fall far short of what is advertised. Urbana is about as sensual as a dentist's office.

Pros: none

Cons: timid massuese with tepid attitude

.

I had my first of many massages to come at Urbana on monday and the experience was more than I could have ever imagined. The atmosphere was a great escape from day to day life. I was immediately greeted and offered tea and then met by my therapist JEFF. I have had many massages in many differents cities so I was a little hesitant to see if Jeff would meet my very high expectations. I found my self in the service forgetting where I was, completely relaxed and there wasn't an area of tension or stress that went untouched. I HIGHLY advise anyone reading this to try it out. YOU WILL LOVE IT. I applaud Urbana for stepping a litlle out of the box from the traditional spa environment and offering what we all want... an escape!

2
★★★★★

I had my first of many massages to come at Urbana on monday and the experience was more than I could have ever imagined. The atmosphere was a great escape from day to day life. I was immediately greeted and offered tea and then met by my therapist JEFF. I have had many massages in many differents cities so I was a little hesitant to see if Jeff would meet my very high expectations. I found my self in the service forgetting where I was, completely relaxed and there wasn't an area of tension or stress that went untouched. I HIGHLY advise anyone reading this to try it out. YOU WILL LOVE IT. I applaud Urbana for stepping a litlle out of the box from the traditional spa environment and offering what we all want... an escape!

Cons: none

.

I visited Urbana over the weekend and the atmosphere was great, the receptionist was great and my Swedish massage with Christine was excellent. I had the best experience. I have been to many spas in many cities and this city spa was excellent.
I recommend the jasmine tea and the Relax Riesling.

2
★★★★★

I visited Urbana over the weekend and the atmosphere was great, the receptionist was great and my Swedish massage with Christine was excellent. I had the best experience. I have been to many spas in many cities and this city spa was excellent.
I recommend the jasmine tea and the Relax Riesling.

.

I had a really good massage (Swedish) at Urbana. The atmosphere is very hip, cool. The receptionists were extremely sweet and welcoming. One word of warning: my masseuse, let's call her V., was a little more...ahem...probing then most. I got a FULL massage on my backside without being asked! She also went higher on my thighs then I've ever had done before. I'm a bit of a prude, but if you're like me, you may have to swallow some of that modesty.

2
★★★★☆

I had a really good massage (Swedish) at Urbana. The atmosphere is very hip, cool. The receptionists were extremely sweet and welcoming. One word of warning: my masseuse, let's call her V., was a little more...ahem...probing then most. I got a FULL massage on my backside without being asked! She also went higher on my thighs then I've ever had done before. I'm a bit of a prude, but if you're like me, you may have to swallow some of that modesty.

Pros: Cool atmosphere, great massage

Cons: Masseuse did not ask permission before touching certain areas.

.

For my last birthday, my husband arranged a surprise massage for me at Urbana. I was completely surprised when I found out I was getting a shiatsu massage from Erin and that she was going to use her feet. I'm pretty open to trying new things but I have a little bit of a foot fettish and was a bit apprehensive. This fear soon vanished shortly after Erin began working on me. She is phenomenal!!!!! Words cannot describe the experience. I walked out of there feeling better than I have in AGES!!!! I have had many massages in different cities and only one other person came close -- but that was for a Swedish massage. I would definitely go back to Erin for another shiatsu massage. The next time, I will go with my husband and also take time to enjoy the tearoom since I didn't get a chance the first time. What an amazing attraction to have in Charlotte!! Everyone should treat themselves at least once and go for this experience. Way to go Urbana!!! You rock!!! Thank you!!!

2
★★★★★

For my last birthday, my husband arranged a surprise massage for me at Urbana. I was completely surprised when I found out I was getting a shiatsu massage from Erin and that she was going to use her feet. I'm pretty open to trying new things but I have a little bit of a foot fettish and was a bit apprehensive. This fear soon vanished shortly after Erin began working on me. She is phenomenal!!!!! Words cannot describe the experience. I walked out of there feeling better than I have in AGES!!!! I have had many massages in different cities and only one other person came close -- but that was for a Swedish massage. I would definitely go back to Erin for another shiatsu massage. The next time, I will go with my husband and also take time to enjoy the tearoom since I didn't get a chance the first time. What an amazing attraction to have in Charlotte!! Everyone should treat themselves at least once and go for this experience. Way to go Urbana!!! You rock!!! Thank you!!!

Pros: Massage Therapist (Erin!), Ambience, Parking

Cons: None!!

.

Went for a message 3 wks ago. Was having a very bad problem with my right shoulder. It was injured in a car accident years ago. Was going for triker point injection because it was the only way to get relieve when it flared up. But this time do to my sister in-law I went for a message at Urbana and days later I was feeling better and should was move able again and to this day still no pain.

2
★★★★★

Went for a message 3 wks ago. Was having a very bad problem with my right shoulder. It was injured in a car accident years ago. Was going for triker point injection because it was the only way to get relieve when it flared up. But this time do to my sister in-law I went for a message at Urbana and days later I was feeling better and should was move able again and to this day still no pain.

Pros: All Good

.

Everyone should go to Urbana if you're looking for a great massage therapist. But for other reasons, Urbana is a real experience that shouldnt be missed. There's not much I'd rather do than enjoy music in the loung, get a massage, and follow up with a mimosa at the bar. Urbana is the perfect lazy Sunday.

2
★★★★★

Everyone should go to Urbana if you're looking for a great massage therapist. But for other reasons, Urbana is a real experience that shouldnt be missed. There's not much I'd rather do than enjoy music in the loung, get a massage, and follow up with a mimosa at the bar. Urbana is the perfect lazy Sunday.

More about Urbana Wellness Spa

Come and enjoy a calming oasis that invites you to relax and escape from the hectic pace of the outside world. As soon as you enter, you can feel the stress begin to melt away. Indulge the senses with a cup of fragrant, healing tea and a soft warm herbal neck wrap. Tight muscles begin to ease as you sit back and revel in the moment. Down tempo beats from around the world, create an exotic, tranquil ambiance, and you have yet to even experience our amazing massages and facials!

 

Wait, you're the expert.

If you've been to or used Urbana Wellness Spa, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review