Winter Park Centra Care

★☆☆☆☆
  • 3099 Aloma Avenue

    Winter Park, FL 32792

    Map & Directions
  • 407-951-6302

About Winter Park Centra Care

Categories
  • Emergency Medical Services
  • Clinics
  • Doctors
  • Wellness Programs
  • Health & Medical
  • Pediatricians
Hours
M-F 8am-midnight, Sa-Su 8am-5pm
Emails
  • fh.cc.customer.service@flhosp.org
Phones
  • Alt (407-200-2273)
Payment Options
  • American Express
  • MasterCard
  • Visa
  • Check
  • Cash

Health & Medical

Health & Medical
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Centra Care Services

Family Medicine

Other Conditions & Services

    Pediatric Care

    Other Conditions & Services

      Orthopedic

      Centra Care’s Orthopedic Services include

        Other Services

        Centra Care’s Other Services include
          1.0 1
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          No service provided although charged for a co-payment. Terrible! My husband and I were hesitant to go because we typically go to the Aloma urgent care which was closed. My son had a fever and ear ache, but when we brought him they said that we need to bring him to the ER and still pay the $230 co-payment. We gave my son Advil and broke his fever. The next day, he had no fever but his ear hurt. I called and said that he was not treated for the earache and I would like to bring him back without paying another co-payment. They said I would have to pay and that there is nothing can do for him. What is sounds like is that the "doctors" and "nurses" are just taking a co-payment and referring you to the ER. ...which is the point of going to Urgent care! No antibotics? No referral, nothing? I will NEVER go back here and will follow up with the BBB in hopes that this chain shuts down. I am writing just as warning to every other person considering this location. Although it looks like the person who wrote me via my previous review wanted to discuss the matter, she never called and never reached out. I called today and she informed me that she sent a letter out to my address, which ironically was never delivered, but the bill came in the mail yesterday. My question is, if you have my address, most certainly you have my phone number. Basically the medical director, Michael Hendricks, felt that we received sufficient care although my son still have an earache the day after. The answer was to go to the ER, but they were more than happy to charge me the $230 and the inform me that that they would charge me an additional $230 if I returned. I asked her name and she said "Linda". I asked for her last name and she informed me that she WOULD NOT provide that me although she was more than happy to provide Michael Hendricks name. Well, google does wonders and if you ever speak to Linda Hill, our Risk and Compliance Manager at (407) 200-2893, just know that customer service is not her strong suit. Please go across the street to Aloma Urgent care. They are wonderful and I have never had a problem. If you have a similiar issue, please repost this so we can continue to have a trail of the horrible service they like to provide (or lack thereof) just to be able to charge a co-payment.

          1
          ★☆☆☆☆

          No service provided although charged for a co-payment. Terrible! My husband and I were hesitant to go because we typically go to the Aloma urgent care which was closed. My son had a fever and ear ache, but when we brought him they said that we need to bring him to the ER and still pay the $230 co-payment. We gave my son Advil and broke his fever. The next day, he had no fever but his ear hurt. I called and said that he was not treated for the earache and I would like to bring him back without paying another co-payment. They said I would have to pay and that there is nothing can do for him. What is sounds like is that the "doctors" and "nurses" are just taking a co-payment and referring you to the ER. ...which is the point of going to Urgent care! No antibotics? No referral, nothing? I will NEVER go back here and will follow up with the BBB in hopes that this chain shuts down. I am writing just as warning to every other person considering this location. Although it looks like the person who wrote me via my previous review wanted to discuss the matter, she never called and never reached out. I called today and she informed me that she sent a letter out to my address, which ironically was never delivered, but the bill came in the mail yesterday. My question is, if you have my address, most certainly you have my phone number. Basically the medical director, Michael Hendricks, felt that we received sufficient care although my son still have an earache the day after. The answer was to go to the ER, but they were more than happy to charge me the $230 and the inform me that that they would charge me an additional $230 if I returned. I asked her name and she said "Linda". I asked for her last name and she informed me that she WOULD NOT provide that me although she was more than happy to provide Michael Hendricks name. Well, google does wonders and if you ever speak to Linda Hill, our Risk and Compliance Manager at (407) 200-2893, just know that customer service is not her strong suit. Please go across the street to Aloma Urgent care. They are wonderful and I have never had a problem. If you have a similiar issue, please repost this so we can continue to have a trail of the horrible service they like to provide (or lack thereof) just to be able to charge a co-payment.

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          More about Winter Park Centra Care

          Family Medicine Pediatrics Orthopedics Corporate Medicine On-Site Services

           

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