Cottman Transmission And Total Auto Care - CLOSED

★★★★☆
Total Auto Care & Transmission Experts
  • 515 Village Ct

    Garner, NC 27529

    Cross street: Green Village shopping center

    Map & Directions
  • 919-842-3157

Automotive

Automotive
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BEWARE!!!! I wish i could give this service center a negative. Do NOT go here unless you like bending over so they can screw you with high prices and horrible service. This was the worst experience i have ever had at an auto care center.

3
★★★★★

BEWARE!!!! I wish i could give this service center a negative. Do NOT go here unless you like bending over so they can screw you with high prices and horrible service. This was the worst experience i have ever had at an auto care center.

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Dennis, I wanted to thank you for your help in resolving the issues I had with the Saturn. I drove it home last night and no transmission problems. I will be on my way to Va.Friday to give my daughter the car. Once again, thank you and if

3
★★★★★

Dennis, I wanted to thank you for your help in resolving the issues I had with the Saturn. I drove it home last night and no transmission problems. I will be on my way to Va.Friday to give my daughter the car. Once again, thank you and if

.

An absolute horrible experience. I took my car in to get some idea of what I might be paying on my transmission, and he said he had no way of knowing until I paid the $300 to look into the transmission. After I came back, they gave me a quote of $3000, so I told them that I'd rather go look for a cheaper quote. At which point he informed me that the transmission was taken apart and the only way to get my car back was to get the transmission rebuilt there! I was incredibly upset with this tactic, but I went ahead and let them work on it because I had no other choice besides leave without a transmission in my car. Once I got my car back, the car had a wiring issue that drained the battery! I took it back and they said that it wasn't their fault even though the car had no problem with the wiring before. They told me I needed to pay 3 hours worth of labor from them just to figure out if the problem was indeed their fault! I couldn't believe it! So I took my car to another mechanic and I'll never visit Cottman Transmission of Garner again. This was the most dishonest repair shop I've ever visited, maybe the other Cottman transmission places are fine, but the managers and the owners at the one in garner are very dishonest. Also, the customers who went in behind me had issues as well, so I know I'm not an isolated incident.

1
★☆☆☆☆

An absolute horrible experience. I took my car in to get some idea of what I might be paying on my transmission, and he said he had no way of knowing until I paid the $300 to look into the transmission. After I came back, they gave me a quote of $3000, so I told them that I'd rather go look for a cheaper quote. At which point he informed me that the transmission was taken apart and the only way to get my car back was to get the transmission rebuilt there! I was incredibly upset with this tactic, but I went ahead and let them work on it because I had no other choice besides leave without a transmission in my car. Once I got my car back, the car had a wiring issue that drained the battery! I took it back and they said that it wasn't their fault even though the car had no problem with the wiring before. They told me I needed to pay 3 hours worth of labor from them just to figure out if the problem was indeed their fault! I couldn't believe it! So I took my car to another mechanic and I'll never visit Cottman Transmission of Garner again. This was the most dishonest repair shop I've ever visited, maybe the other Cottman transmission places are fine, but the managers and the owners at the one in garner are very dishonest. Also, the customers who went in behind me had issues as well, so I know I'm not an isolated incident.

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I thought I was having a serious transmission problem. Cottman's checked with Volvo to see whether my computer had been updated by them recently. When they found out it hadn't, that had me go to Volvo first. The update and a minor repair cured my problems. They are my heros!

2
★★★★★

I thought I was having a serious transmission problem. Cottman's checked with Volvo to see whether my computer had been updated by them recently. When they found out it hadn't, that had me go to Volvo first. The update and a minor repair cured my problems. They are my heros!

Pros: Saved me hundreds by doing some research

Cons: No cons at all

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Great customer service. Brought my car in with leak. I was told what the problem was, exactly what they were going to do to fix it and the cost. I was very happy with what was done and with how quickly it was completed.\r\nThank you Cottman Transmission.

2
★★★★★

Great customer service. Brought my car in with leak. I was told what the problem was, exactly what they were going to do to fix it and the cost. I was very happy with what was done and with how quickly it was completed.\r\nThank you Cottman Transmission.

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Now having had to have both of my vehicles' transmissions rebuilt, I realize what a great resource the guys at Cottman are. Not only were they very upfront and honest about what was going on with my vehicle(s), they have very competitive pricing and a bulletproof warranty on their work. \r\n\r\nI would not trust anyone else to take care of my vehicle's transmission.

2
★★★★★

Now having had to have both of my vehicles' transmissions rebuilt, I realize what a great resource the guys at Cottman are. Not only were they very upfront and honest about what was going on with my vehicle(s), they have very competitive pricing and a bulletproof warranty on their work. \r\n\r\nI would not trust anyone else to take care of my vehicle's transmission.

Pros: Personal attention; warranty

Cons: Your example - ""Ambience"" is funny! It's a TRANSMISSION shop! :-p

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Went in because my car's torque converter is not locking up. Brought in first thing in AM, didn't get a call till 5:30 pm. Never took the car on the road. All they did was plug in the diagnostic tool, saw no codes for the tranny, and assumed I didn't know what I was talking about.

0
★☆☆☆☆

Went in because my car's torque converter is not locking up. Brought in first thing in AM, didn't get a call till 5:30 pm. Never took the car on the road. All they did was plug in the diagnostic tool, saw no codes for the tranny, and assumed I didn't know what I was talking about.

 

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