Collision Solutions

★☆☆☆☆

About Collision Solutions

Categories
  • Auto Body Paint & Repair

Automotive

Automotive
More choices in Indianapolis:
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Penske Honda

4140 East 96th Street Indianapolis, IN

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Blossom Chevrolet

1800 N Shadeland Ave Indianapolis, IN

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I was to pick up my vehicle today after body work paid for by my insurance company minus my $500.00 deductible. Nobody called me so I called them this morning and they said there was just one small thing and, but it should be ready to go by late afternoon and she would call me. At 4:15 I had not been called so I called them. They said they had done additional work and was waiting for the insurance company to approve it or I would have to pay it or they could not release my vehicle. I went to get my vehicle, paid the $500 deductible and told them that was all I was responsible for and that I did not authorized additional work and was not even told about it. I wanted to leave and she said they would call the police if I left. I was ready to call the police myself because my vehicle and I were basically being held hostage. I had signed the papers showing my deductible and the amount expected from insurnance and she wanted it to make a copy. When she got it she wrote all this stuff on the bottom of the paper about additional money I may owe if not paid by insurance.......I had already signed when whe added that. I finally was allowed to leave and felt raped. What makes them think they have the right to do extra work, without my consent and then demand payment or hold my vehicle. I will be filing a complaint against them with the BBB and Consumer protection.

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★☆☆☆☆

I was to pick up my vehicle today after body work paid for by my insurance company minus my $500.00 deductible. Nobody called me so I called them this morning and they said there was just one small thing and, but it should be ready to go by late afternoon and she would call me. At 4:15 I had not been called so I called them. They said they had done additional work and was waiting for the insurance company to approve it or I would have to pay it or they could not release my vehicle. I went to get my vehicle, paid the $500 deductible and told them that was all I was responsible for and that I did not authorized additional work and was not even told about it. I wanted to leave and she said they would call the police if I left. I was ready to call the police myself because my vehicle and I were basically being held hostage. I had signed the papers showing my deductible and the amount expected from insurnance and she wanted it to make a copy. When she got it she wrote all this stuff on the bottom of the paper about additional money I may owe if not paid by insurance.......I had already signed when whe added that. I finally was allowed to leave and felt raped. What makes them think they have the right to do extra work, without my consent and then demand payment or hold my vehicle. I will be filing a complaint against them with the BBB and Consumer protection.

 

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