West Coast Built-In Refrigerators

★★★★☆
3.5 2
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Thank you for my beautiful refrigerator! Received in about 4 weeks. WORKS GREAT, LOOKS GREAT!

3
★★★★★

Thank you for my beautiful refrigerator! Received in about 4 weeks. WORKS GREAT, LOOKS GREAT!

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We purchased a refrigerator from WCBR. By the time WCBR shipped the unit to us we were already past the 60 day protection offered by our credit card and well over their 4-6 week shipping promise. We plugged in our refrigerator that day and it overheated, components melted and the unit filled with smoke. We called WCBR that day.

Multiple repair men told us that the unit was poorly reconditioned and some refused to work on it because of the condition that it was left in after WCBR reconditioned the unit. WCBR offered in writing to pay for a new unit or for the repairs to the broken unit. HOWEVER after almost 1 year of us dealing with 6 repair men we needed to take WCBR to small claims court because they did not reimburse us as promised. We were referred to their 30 day parts only warranty when we submitted our final bill. We have taken them to court after this for non-payment and as of this posting date they owe us $1897.91 and have made no efforts to contact us or pay us. We took them back to court for non-payment and won that case as well. Still no money!

Beware and avoid this company at all costs! They sell defective and dangerous products. They make promises which they will not keep and they ignore court orders. They are the single most irresponsible, duplicitous and dangerous company that we have dealt with.

1
★☆☆☆☆

We purchased a refrigerator from WCBR. By the time WCBR shipped the unit to us we were already past the 60 day protection offered by our credit card and well over their 4-6 week shipping promise. We plugged in our refrigerator that day and it overheated, components melted and the unit filled with smoke. We called WCBR that day.

Multiple repair men told us that the unit was poorly reconditioned and some refused to work on it because of the condition that it was left in after WCBR reconditioned the unit. WCBR offered in writing to pay for a new unit or for the repairs to the broken unit. HOWEVER after almost 1 year of us dealing with 6 repair men we needed to take WCBR to small claims court because they did not reimburse us as promised. We were referred to their 30 day parts only warranty when we submitted our final bill. We have taken them to court after this for non-payment and as of this posting date they owe us $1897.91 and have made no efforts to contact us or pay us. We took them back to court for non-payment and won that case as well. Still no money!

Beware and avoid this company at all costs! They sell defective and dangerous products. They make promises which they will not keep and they ignore court orders. They are the single most irresponsible, duplicitous and dangerous company that we have dealt with.

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