Global Restoration Services

★☆☆☆☆
Water Damage Restoration, Fire Damage Restoration, Mold Removal, Crime Scene Clean-Up, Remodeling
  • 637 Frazier Avenue, #5

    Elgin, IL 60123

    Map & Directions
  • 630-639-9990

About Global Restoration Services

Details
  • Water Damage Restoration
Hours
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
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I called this organization to get a quote on water damage in my basement. They responded quickly to my call which I was very pleased with. On the day of the appointment I texted to the phone number given me 10 minutes after the scheduled time and got no response. After 45 minutes I called the company to find out when someone would be there. I was told a representative had come to my door, but I hadn't heard the doorbell even though I was waiting and watching for them to arrive. When I spoke to the man on the phone I was chastised for costing him money to send someone out for a free quote. When I said I could take my business elsewhere if he wasn't interested in sending someone out again, he began YELLING at me for costing him money. Very unprofessional. I would never do business with an organization like this. Later found they have an F rating with the BBB. Thank goodness they did not come into my home!

1
★☆☆☆☆

I called this organization to get a quote on water damage in my basement. They responded quickly to my call which I was very pleased with. On the day of the appointment I texted to the phone number given me 10 minutes after the scheduled time and got no response. After 45 minutes I called the company to find out when someone would be there. I was told a representative had come to my door, but I hadn't heard the doorbell even though I was waiting and watching for them to arrive. When I spoke to the man on the phone I was chastised for costing him money to send someone out for a free quote. When I said I could take my business elsewhere if he wasn't interested in sending someone out again, he began YELLING at me for costing him money. Very unprofessional. I would never do business with an organization like this. Later found they have an F rating with the BBB. Thank goodness they did not come into my home!

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Global Restoration Services offers Emergency Restoration Services Nationwide Within 1 Hour!

 

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