Stars and Stripes Carpet Cleaning

★★★★★
4 Rooms $80.00 Same Day Service,Locally Owned
  • 380 Village Green Dr

    Nashville, TN 37217

    Map & Directions
  • 615-646-3800

Personal Services

Personal Services
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5 75
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100% Guarantee is a joke. the owner would not even come to my house to see that the carpet was not clean at all. \r
I really wish I had done a little more research before letting this company rip me off. \r
\r
According to information in

3
★★★★★

100% Guarantee is a joke. the owner would not even come to my house to see that the carpet was not clean at all. \r
I really wish I had done a little more research before letting this company rip me off. \r
\r
According to information in

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Do not use whatever you do!! Pour quality and customer service.

3
★★★★★

Do not use whatever you do!! Pour quality and customer service.

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i definitely believe starsandstripescleaning is the best carpet cleaning company in nashville. they are quick, punctual, and the staff is extremely trustworthy. we left the house and let the guys work, and everything was still there!

3
★★★★★

i definitely believe starsandstripescleaning is the best carpet cleaning company in nashville. they are quick, punctual, and the staff is extremely trustworthy. we left the house and let the guys work, and everything was still there!

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hi jermie

thanks for dropping by and helping, and fixing up our carpets. you guys did an amazing job doing all of this work in just one day. I can't believe it, I hope you guys enjoyed the ice tea!

3
★★★★★

hi jermie

thanks for dropping by and helping, and fixing up our carpets. you guys did an amazing job doing all of this work in just one day. I can't believe it, I hope you guys enjoyed the ice tea!

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starsandstripes cleaning is definitely one of the best service companies out there. heres what happened at my house

a service technician came, and saw that the work I had was more than I had said (oops my fault totally). I told him I was

3
★★★★★

starsandstripes cleaning is definitely one of the best service companies out there. heres what happened at my house

a service technician came, and saw that the work I had was more than I had said (oops my fault totally). I told him I was

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I just wanted to drop by and thank ya'll for doing some great work on our carpets, we really liked the work and the service done. the guy who came really knew his job, and his skills were second to none. keep up the good work guys

3
★★★★★

I just wanted to drop by and thank ya'll for doing some great work on our carpets, we really liked the work and the service done. the guy who came really knew his job, and his skills were second to none. keep up the good work guys

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jermie and his team are an amazing staff, and do some great work. I cannot vouch for him highly enough, he's remarkable in every way

3
★★★★★

jermie and his team are an amazing staff, and do some great work. I cannot vouch for him highly enough, he's remarkable in every way

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According to information in BBB files, Jermie England was formerly located in Florida where he was arrested on charges in 2006 for "scheme to defraud" while working for a carpet cleaning company. \r
\r
Specifically, Mr. England took

3
★★★★★

According to information in BBB files, Jermie England was formerly located in Florida where he was arrested on charges in 2006 for "scheme to defraud" while working for a carpet cleaning company. \r
\r
Specifically, Mr. England took

.

Worst service ever. They didn't even bother to show up. Eventually I called to see when they would be arriving, and they said they wouldn't be. No attempt to honor their committment whatever. Pitiful!

3
★★★★★

Worst service ever. They didn't even bother to show up. Eventually I called to see when they would be arriving, and they said they wouldn't be. No attempt to honor their committment whatever. Pitiful!

.

BUYER BEWARE!!! The so-called guarantee is absolutely not real. The owner, Jeremie England, is rude and unprofessional when contacted about an issue. He not only refused to honor his guarantee, he refused to accept genuine feedback about

3
★★★★★

BUYER BEWARE!!! The so-called guarantee is absolutely not real. The owner, Jeremie England, is rude and unprofessional when contacted about an issue. He not only refused to honor his guarantee, he refused to accept genuine feedback about

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I'm relieved to see that I'm not the only one that thinks Jermie, the owner, is unprofessional. I never heard back from them on when my rug would be returned (4 days was what I was told) so after 7 I discovered the tech that had taken my

3
★★★★★

I'm relieved to see that I'm not the only one that thinks Jermie, the owner, is unprofessional. I never heard back from them on when my rug would be returned (4 days was what I was told) so after 7 I discovered the tech that had taken my

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Unprofessional ... Does poor work. I will never use them again. Ever.

3
★★★★★

Unprofessional ... Does poor work. I will never use them again. Ever.

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I used Stars and Stripes to clean the carpets and rugs at my home. I live in a large home in Goodlettsville. They were polite and did exactly as I requested. The carpets and rugs were spotless and smelled like they were new again. I

3
★★★★★

I used Stars and Stripes to clean the carpets and rugs at my home. I live in a large home in Goodlettsville. They were polite and did exactly as I requested. The carpets and rugs were spotless and smelled like they were new again. I

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Do not use Stars and Stripes! I have hired numerous Nashville-based companies to clean my carpets over the years and never had a problem. However, when Stars and Stripes finished "steam cleaning" my mildly soiled carpet there was only

3
★★★★★

Do not use Stars and Stripes! I have hired numerous Nashville-based companies to clean my carpets over the years and never had a problem. However, when Stars and Stripes finished "steam cleaning" my mildly soiled carpet there was only

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The WORST company I have ever dealt with. As a business owner myself, I realize how customer service and integrity is key to a successful business. Not only is This carpet cleaning service a misleading., rude, unprofessional owned and

3
★★★★★

The WORST company I have ever dealt with. As a business owner myself, I realize how customer service and integrity is key to a successful business. Not only is This carpet cleaning service a misleading., rude, unprofessional owned and

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This company is by far the worst I've ever tried to work with. The owner Jeremy, is the RUDEST human being I have ever encountered. I had an appointment that gave a 2 hour arrival window (8-10) and when that time had come and gone with no

3
★★★★★

This company is by far the worst I've ever tried to work with. The owner Jeremy, is the RUDEST human being I have ever encountered. I had an appointment that gave a 2 hour arrival window (8-10) and when that time had come and gone with no

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Awful company. Word of advice: cool it with the upsells! They come out to do 5 rooms for $90 and then try to get us to pay $400? Please. The guys lies through his teeth and says 'whoever cleaned this before didn't do it right and left

3
★★★★★

Awful company. Word of advice: cool it with the upsells! They come out to do 5 rooms for $90 and then try to get us to pay $400? Please. The guys lies through his teeth and says 'whoever cleaned this before didn't do it right and left

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By far the worst bait and switch experience ever they say 4 rooms for 90.00 not true I got 1 room and 13 steps done it's cost 105.00 70.00 for the one room minimum cost I refused the 189.00 deal of pre-spot cleaning since I expected 4

3
★★★★★

By far the worst bait and switch experience ever they say 4 rooms for 90.00 not true I got 1 room and 13 steps done it's cost 105.00 70.00 for the one room minimum cost I refused the 189.00 deal of pre-spot cleaning since I expected 4

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I would like to leave a review about the secretary at stars and stripes. She was very helpful and answered all my questions, and I had alot, I had never had my carpets cleaned before. Now that my carpets have been cleaned all I can say is

3
★★★★★

I would like to leave a review about the secretary at stars and stripes. She was very helpful and answered all my questions, and I had alot, I had never had my carpets cleaned before. Now that my carpets have been cleaned all I can say is

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If you want a company that knows what they are doing, Stars and Stripes is your company. I had Jermie come out and clean my carpets. They look wonderful and smell absolutely good. And thanks for the Thank You card you guys sent me.

3
★★★★★

If you want a company that knows what they are doing, Stars and Stripes is your company. I had Jermie come out and clean my carpets. They look wonderful and smell absolutely good. And thanks for the Thank You card you guys sent me.

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Technician was very courteous and explained what he was going to do before starting the job. Did a very thorough job cleaning my carpets, especially the stairs. A big plus in my book, the technician arrived on time and finished on time.

3
★★★★★

Technician was very courteous and explained what he was going to do before starting the job. Did a very thorough job cleaning my carpets, especially the stairs. A big plus in my book, the technician arrived on time and finished on time.

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Wow, this company was very helpful and professional. Technician arrived on time and showed us, me and my wife, a new method to clean our couch that we had never done before. Turns out the couch looks very good and we absolutely love it.

3
★★★★★

Wow, this company was very helpful and professional. Technician arrived on time and showed us, me and my wife, a new method to clean our couch that we had never done before. Turns out the couch looks very good and we absolutely love it.

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My carpets look and smell great! The technician was very friendly and courteous, very reasonably priced. Thank you very much and I will be using you guys again.

3
★★★★★

My carpets look and smell great! The technician was very friendly and courteous, very reasonably priced. Thank you very much and I will be using you guys again.

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I have used this company once before, and I should have been on alert when the guy who came the first time complained about the company practices and the way the company treats their employees. \r
\r
However, I tried them again because

3
★★★★★

I have used this company once before, and I should have been on alert when the guy who came the first time complained about the company practices and the way the company treats their employees. \r
\r
However, I tried them again because

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This is a bait and switch company. They give you a quote over the phone and when they get to your house they change the price. When I called the company to complain I was told to "go F^%K MYSELF" \r
Don't call this company. They don't

3
★★★★★

This is a bait and switch company. They give you a quote over the phone and when they get to your house they change the price. When I called the company to complain I was told to "go F^%K MYSELF" \r
Don't call this company. They don't

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Notice all the 5 star reviews were published on the same day. Owner writes his own reviews to give himself a high rating. Jermie England is a convicted felon in Florida for grand theft. I wouldn't even give them one star but have to to

3
★★★★★

Notice all the 5 star reviews were published on the same day. Owner writes his own reviews to give himself a high rating. Jermie England is a convicted felon in Florida for grand theft. I wouldn't even give them one star but have to to

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Technician was kind, understanding and informative! Sanitizer smelled great ! - Kaleb Harris

2
★★★★★

Technician was kind, understanding and informative! Sanitizer smelled great ! - Kaleb Harris

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Stars and stripes carpet cleaning has a Fraud Alert with the BBB. The owner has a Felony record from scamming and elderly woman out of $143,000.00. He also had a brush with the law from passing bad checks and credit card fraud. Dont use this company! Tell your Friends.

0
★☆☆☆☆

Stars and stripes carpet cleaning has a Fraud Alert with the BBB. The owner has a Felony record from scamming and elderly woman out of $143,000.00. He also had a brush with the law from passing bad checks and credit card fraud. Dont use this company! Tell your Friends.

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Good job, hard working guy. Thank you for being patient. - Tracie Cartmell

2
★★★★★

Good job, hard working guy. Thank you for being patient. - Tracie Cartmell

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Stars and Stripes did a wonderful job. Our carpet look and smell much better. - Jennifer Maynord

2
★★★★★

Stars and Stripes did a wonderful job. Our carpet look and smell much better. - Jennifer Maynord

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Very pleased with service. Employees are very professional and friendly. Derrick did a great job. We will definitely use this company again. - Brooke Formosa

2
★★★★★

Very pleased with service. Employees are very professional and friendly. Derrick did a great job. We will definitely use this company again. - Brooke Formosa

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Thank you so much! Our carpet looks the best it has ever been. We will be back for future service! -Sabrina Cunningham

2
★★★★★

Thank you so much! Our carpet looks the best it has ever been. We will be back for future service! -Sabrina Cunningham

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The technician was timely & quick. He explained about stains he could & could not get out-but he tried hard to get it out. He was very professional & very respectful. I will definately use them again. -Amanda Maneval

2
★★★★★

The technician was timely & quick. He explained about stains he could & could not get out-but he tried hard to get it out. He was very professional & very respectful. I will definately use them again. -Amanda Maneval

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Derrick provided great service and worked hard to get carpets and sofa clean. We'll use Stars and Stripes again. -Jeremy J

2
★★★★★

Derrick provided great service and worked hard to get carpets and sofa clean. We'll use Stars and Stripes again. -Jeremy J

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Quick, Sufficient and great customer service. Very pleased with the work. Thank You Much! -Cherisna

2
★★★★★

Quick, Sufficient and great customer service. Very pleased with the work. Thank You Much! -Cherisna

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Derek did a wonderful job, he worked hard and did an excellent job. -Vera Willis

2
★★★★★

Derek did a wonderful job, he worked hard and did an excellent job. -Vera Willis

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I called based on a coupon in the Sunday paper. When talking with the owner, I was asking questions to know what price to expect when they showed up. Well in the middle of it he got mad and told me to call another company. I called back to apologize thinking he had just misunderstood me and discovered he did not and he was even worse the second time. I think he realized I was not going to be baited and switched and moved on.

Please do not use this company! There are plenty out there that know how to provide a good service and treat customers right!

0
★☆☆☆☆

I called based on a coupon in the Sunday paper. When talking with the owner, I was asking questions to know what price to expect when they showed up. Well in the middle of it he got mad and told me to call another company. I called back to apologize thinking he had just misunderstood me and discovered he did not and he was even worse the second time. I think he realized I was not going to be baited and switched and moved on.

Please do not use this company! There are plenty out there that know how to provide a good service and treat customers right!

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Technician was very nice and friendly. The carpets look very good. -Steve Jones

2
★★★★★

Technician was very nice and friendly. The carpets look very good. -Steve Jones

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Jermie was very professional and fast working. My carpets look and smell wonderful. I would recommend him to anyone. Thank You-Barbara Houck

2
★★★★★

Jermie was very professional and fast working. My carpets look and smell wonderful. I would recommend him to anyone. Thank You-Barbara Houck

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Derek was great! Worked hard and explained what he was doing. He was on time and pleasant. -Micca Campbell

2
★★★★★

Derek was great! Worked hard and explained what he was doing. He was on time and pleasant. -Micca Campbell

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Did a fantastic job on my carpets and removed some paint stains that I really didnt think he would be able to get up. He worked HARD. GREAT JOB! -JoAnn Almader

2
★★★★★

Did a fantastic job on my carpets and removed some paint stains that I really didnt think he would be able to get up. He worked HARD. GREAT JOB! -JoAnn Almader

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I used Stars and stripes for a cleaning job I had. I was quoted $99 over the phone. When the man showed up (I dont remember is name but its the guy missing teeth) he raised the price to almost $400.00. I was of course shocked. I told him there was no way I can pay that. He then asked me how much I can pay. I thought I was buying a car. I ended up paying almost 3 times the over the phone price. I had to get it done and they knew it. The irony is that this company used my name on a review I did not give approval for. I doubt these people listed below in the reviews have any knowledge their name is thrown around like this.

0
★☆☆☆☆

I used Stars and stripes for a cleaning job I had. I was quoted $99 over the phone. When the man showed up (I dont remember is name but its the guy missing teeth) he raised the price to almost $400.00. I was of course shocked. I told him there was no way I can pay that. He then asked me how much I can pay. I thought I was buying a car. I ended up paying almost 3 times the over the phone price. I had to get it done and they knew it. The irony is that this company used my name on a review I did not give approval for. I doubt these people listed below in the reviews have any knowledge their name is thrown around like this.

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Exceptional quality and service. Honored quoted price and offered reasonably priced additional product/service to enhance the cleaning. Friendly, polite and professional. I will use them again and will recommend them highly to my friends and family. -Kellie Rickett

2
★★★★★

Exceptional quality and service. Honored quoted price and offered reasonably priced additional product/service to enhance the cleaning. Friendly, polite and professional. I will use them again and will recommend them highly to my friends and family. -Kellie Rickett

.

Exceptional quality and service. Honored quoted price and offered reasonably priced additional product/service to enhance the cleaning. Friendly, polite and professional. I will use them again and will recommend them highly to my friends and family. -Kellie Rickett

2
★★★★★

Exceptional quality and service. Honored quoted price and offered reasonably priced additional product/service to enhance the cleaning. Friendly, polite and professional. I will use them again and will recommend them highly to my friends and family. -Kellie Rickett

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Great service, Good job. -Todd Taylor

2
★★★★★

Great service, Good job. -Todd Taylor

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Great service, Good job. - Todd Taylor

2
★★★★★

Great service, Good job. - Todd Taylor

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Thanks for the service. Service tech was very good and informative. Good job. - Tim Dial

2
★★★★★

Thanks for the service. Service tech was very good and informative. Good job. - Tim Dial

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Thanks for the service. Service tech was very good and informative. Good job.-Tim Dial

2
★★★★★

Thanks for the service. Service tech was very good and informative. Good job.-Tim Dial

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The owner Jermie England is posting fake reviews about his company. He has a consumer fraud alert with the BBB. Dont be his next victim.

0
★☆☆☆☆

The owner Jermie England is posting fake reviews about his company. He has a consumer fraud alert with the BBB. Dont be his next victim.

.

The owner Jermie England is posting fake reviews about his company. He has a consumer fraud alert with the BBB. Dont be his next victim.

0
★☆☆☆☆

The owner Jermie England is posting fake reviews about his company. He has a consumer fraud alert with the BBB. Dont be his next victim.

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