Park Cities Center for Veterinary Dentistry & Orofacial Surgery

★☆☆☆☆

Pets & Animals

Pets & Animals
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This vet called me to insult me when my sister-in-law had to make a decision about euthanasia for her cat. My sister-in-law is 24 years old and Dr. Brown told me that she acts like a 12 year old (in front of my sister in law) and no one should be allowing her to make decisions for the welfare of an animal. She insulted me for not having forced euthanasia earlier. She insulted my professionalism (I am a counselor) by saying that as someone in the counseling profession I should know that my sister in law is like a 12 year old. She told me that she thinks I am trying to teach her a lesson of some kind by not making the decision for her. She acted as though my sister-in-law was a liar and not capable of making adult decisions. She insulted me for not having come along with my sister in law to her appointments with the cat. Mind you, my sister-in-law does not have any disabilities or mental impairments. She just struggled to make this decision and felt scared she would make the wrong one, so she asked for help from her family to make a joint decision. To insult a family for working together at a hard time when they struggle to say goodbye to an animal is unprofessional and insulting. To call someone struggling to do so "a 12 year old" is inexcusable.

I asked her if she was really calling to insult me when she had never met me and she told me "It's not an insult if it is true". Well Dr. Brown then I am not insulting you because everything I am saying here is true. Her nurse Dianne was reportedly quite nice to my sister in law and her cat.

The vet then told me that she had advised against surgery for the cat, but she had also discounted the cost of the surgery. How does that make sense? If you advise against it how can you also discount it?

Find somewhere else to take your business.

1
★☆☆☆☆

This vet called me to insult me when my sister-in-law had to make a decision about euthanasia for her cat. My sister-in-law is 24 years old and Dr. Brown told me that she acts like a 12 year old (in front of my sister in law) and no one should be allowing her to make decisions for the welfare of an animal. She insulted me for not having forced euthanasia earlier. She insulted my professionalism (I am a counselor) by saying that as someone in the counseling profession I should know that my sister in law is like a 12 year old. She told me that she thinks I am trying to teach her a lesson of some kind by not making the decision for her. She acted as though my sister-in-law was a liar and not capable of making adult decisions. She insulted me for not having come along with my sister in law to her appointments with the cat. Mind you, my sister-in-law does not have any disabilities or mental impairments. She just struggled to make this decision and felt scared she would make the wrong one, so she asked for help from her family to make a joint decision. To insult a family for working together at a hard time when they struggle to say goodbye to an animal is unprofessional and insulting. To call someone struggling to do so "a 12 year old" is inexcusable.

I asked her if she was really calling to insult me when she had never met me and she told me "It's not an insult if it is true". Well Dr. Brown then I am not insulting you because everything I am saying here is true. Her nurse Dianne was reportedly quite nice to my sister in law and her cat.

The vet then told me that she had advised against surgery for the cat, but she had also discounted the cost of the surgery. How does that make sense? If you advise against it how can you also discount it?

Find somewhere else to take your business.

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