On Friday I found termites in my home, so I called these guys up and they were able to squeak me in for an appointment on Tuesday morning. The exterminator crew arrived and immediately got down to business. They took the time to explain why the termites were infesting one area and not the other (I had had a previous infestation that was treated by another company, and that seemed to keep the area safe). I appreciated the honesty, suggestions, and explanations and would definitely recommend them. I would not hesitate to call them again.