Woodridge Clinic

★★★☆☆
  • 7530 S Woodward Ave

    Woodridge, IL 60517

    Map & Directions
  • 630-910-1177

About Woodridge Clinic

Categories
  • Clinics
  • Doctors
  • Sports Medicine Doctors
  • Pediatricians
Hours
M-Th 8am-7:30pm, F 8am-6:30pm, Sa 8am-1:30pm, Su Closed
Special Offer
Call Today
Emails
  • contactus@woodridgeclinic.com
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Languages
  • Spanish Speaking
  • Korean Speaking
  • Hindi Speaking

Health & Medical

Health & Medical
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3.0 2
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It would be in your interest not to give this doctor's office a try out of convenience of services. Doctor waiting times are up to an hour long. Nurses do not return phone call in a timely manner or at appropriate times (9pm),do not answer questions, and are extremely rude. The administrator is beyond unprofessional. This past week my family of 6 has decided enough is enough. I need the blood test results to relay to other physicians. To be more specific the primary focus was obtain a BUN and Creatinine result as the physician asked me to consult the urologist as to why she did not want to perform a procedure. This should be the nurses job. I tried returning the phone call several times on a Saturday to only be told yes she will call you back, and placed on hold for ten minutes each time until the line was disconnected. Almost 4 hours of trying to speak to a nurse to obtain results and then the lines were shut off. I sent an email to the physician and called the administrator. Monday evening I begin calling again. Same process. Recieved call finally back at 9 and asked for the results. I was told they are okay. I said " No, I need to know these for appointments." I was told repeadetly the results were released and I can see them. No matter how many times I said they are not there, why can you not tell me, the nurse would not tell me the specific values. I was told come in the am and they will print it for me- that's an extra trip I could not make. Ms. Patel (administrator) finally called back only to argue repeadetly the same info as the nurse did before. I said the same thing and asked why is it so hard to tell me them, they are not posted. Ms. Patel talked over me and would not listen to me. My fiance took my phone and strongly informed here they were not there to stop arguing and just tell us the results. After nearly 15 minutes of arguing, she logged into my account to see where the labs were. Alas! They were not there! Did she apologize? No. Did she apologize for the way staff spoke to me on numerous other phone calls and would not look into the matter? No. Did she still proceed to tell me the results? No. She put in a ticket. She called back promising they would be posted in am. They were not. She called again, I gave her my password again. An entire week later we found out the blood results, which the levels were abnormal for my family member. They should be charged with Delay of treatment due to with holding of information and misleading. Still waiting for my apology, finding a new practice.

1
★☆☆☆☆

It would be in your interest not to give this doctor's office a try out of convenience of services. Doctor waiting times are up to an hour long. Nurses do not return phone call in a timely manner or at appropriate times (9pm),do not answer questions, and are extremely rude. The administrator is beyond unprofessional. This past week my family of 6 has decided enough is enough. I need the blood test results to relay to other physicians. To be more specific the primary focus was obtain a BUN and Creatinine result as the physician asked me to consult the urologist as to why she did not want to perform a procedure. This should be the nurses job. I tried returning the phone call several times on a Saturday to only be told yes she will call you back, and placed on hold for ten minutes each time until the line was disconnected. Almost 4 hours of trying to speak to a nurse to obtain results and then the lines were shut off. I sent an email to the physician and called the administrator. Monday evening I begin calling again. Same process. Recieved call finally back at 9 and asked for the results. I was told they are okay. I said " No, I need to know these for appointments." I was told repeadetly the results were released and I can see them. No matter how many times I said they are not there, why can you not tell me, the nurse would not tell me the specific values. I was told come in the am and they will print it for me- that's an extra trip I could not make. Ms. Patel (administrator) finally called back only to argue repeadetly the same info as the nurse did before. I said the same thing and asked why is it so hard to tell me them, they are not posted. Ms. Patel talked over me and would not listen to me. My fiance took my phone and strongly informed here they were not there to stop arguing and just tell us the results. After nearly 15 minutes of arguing, she logged into my account to see where the labs were. Alas! They were not there! Did she apologize? No. Did she apologize for the way staff spoke to me on numerous other phone calls and would not look into the matter? No. Did she still proceed to tell me the results? No. She put in a ticket. She called back promising they would be posted in am. They were not. She called again, I gave her my password again. An entire week later we found out the blood results, which the levels were abnormal for my family member. They should be charged with Delay of treatment due to with holding of information and misleading. Still waiting for my apology, finding a new practice.

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You cannot find a more Excellent Doctor than Dr Umang Patel. I have variable illness and problems that I have gone to him about and he has been able to identify and resolve or refer me to another doctor as necessary. He has upmost Compassion and Resolve to help everyone. I chose him because of the way he treated my Brother and I am willing to wait an extra minute in the waiting room in order to see him and I fully trust him with my life to provide the best treatment I can receive.

5
★★★★★

You cannot find a more Excellent Doctor than Dr Umang Patel. I have variable illness and problems that I have gone to him about and he has been able to identify and resolve or refer me to another doctor as necessary. He has upmost Compassion and Resolve to help everyone. I chose him because of the way he treated my Brother and I am willing to wait an extra minute in the waiting room in order to see him and I fully trust him with my life to provide the best treatment I can receive.

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At Woodridge Clinic, all of our professionals are fully trained and experienced to provide you with the best healthcare.

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