Lebanon Road Animal Hospital: Baker Kay M DVM

★★★★★
  • 3444 Lebanon Pike

    Hermitage, TN 37076

    Map & Directions
  • 615-883-3261

About Lebanon Road Animal Hospital: Baker Kay M DVM

Hours
Mon. - Wed., Fri. 7:15am - 6pm;Thu. 7:15am - 7pm;Sat. - Sun. CLOSED

Pets & Animals

Pets & Animals
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4.5 8
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I've been taking my dog and cats to Dr. Kay Baker for 6 years. I have never met a more kind, caring veteranarian who truly takes the time to get to know you and your pet the way she and her staff does. This past year when my 6 yr old dog started acting not herself, Dr. Kay did everything she could to find out what was going on with her, by running test after test until we found out she had a rare heart condition that required meds. She is now back to her frisky, happy self, and I am forever grateful. I recommended her to a good friend who has a very skittish, rescued dog who is wary of strangers. Dr. Kay and her staff actually sat down on the floor with her dog for 30 min. just so she would feel comfortable with her to relieve her fear of being there! My friend then told me how Dr. Kay spend another 20 extra min. just talking with her and spending time answering her questions. She is now a client for life too, and also said her prices were less than the vet down the street she had been going to as well! My friend also went to the ""budget vet"" across the street from Dr. Kay who may be cheaper, but you never see the same person, and it's like a ""drive-thru pet vet"" -so that is never good if you don't have the same person who gets to know you & your pet! \nDr. Kay will always will take time with you answering your questions, never rushing, and will help give you the best treatment for your pet. They always follow-up with a phone call a day or two after to check and see how your pet is doing after they have had a procedure or been sick. This is what makes them stand out by taking the time to make their customers feel special. I highly recommend Lebanon Road Animal Hospital and Dr. Kay Baker - they are wonderful!

2
★★★★★

I've been taking my dog and cats to Dr. Kay Baker for 6 years. I have never met a more kind, caring veteranarian who truly takes the time to get to know you and your pet the way she and her staff does. This past year when my 6 yr old dog started acting not herself, Dr. Kay did everything she could to find out what was going on with her, by running test after test until we found out she had a rare heart condition that required meds. She is now back to her frisky, happy self, and I am forever grateful. I recommended her to a good friend who has a very skittish, rescued dog who is wary of strangers. Dr. Kay and her staff actually sat down on the floor with her dog for 30 min. just so she would feel comfortable with her to relieve her fear of being there! My friend then told me how Dr. Kay spend another 20 extra min. just talking with her and spending time answering her questions. She is now a client for life too, and also said her prices were less than the vet down the street she had been going to as well! My friend also went to the ""budget vet"" across the street from Dr. Kay who may be cheaper, but you never see the same person, and it's like a ""drive-thru pet vet"" -so that is never good if you don't have the same person who gets to know you & your pet! \nDr. Kay will always will take time with you answering your questions, never rushing, and will help give you the best treatment for your pet. They always follow-up with a phone call a day or two after to check and see how your pet is doing after they have had a procedure or been sick. This is what makes them stand out by taking the time to make their customers feel special. I highly recommend Lebanon Road Animal Hospital and Dr. Kay Baker - they are wonderful!

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My partner & I have been going to the Bakers for over 20 years. Every visit is like a visit with the old family doctor. They have taken the best care of our children.

2
★★★★★

My partner & I have been going to the Bakers for over 20 years. Every visit is like a visit with the old family doctor. They have taken the best care of our children.

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We have been going to this vet for over 10 years. Dr Kay and the staff has always been helpful, friendly, and caring. I highly recommend this vet.

2
★★★★★

We have been going to this vet for over 10 years. Dr Kay and the staff has always been helpful, friendly, and caring. I highly recommend this vet.

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I have been going to Lebanon Road Animal Hospital for several years now. Dr. Kay and the staff are wonderful!! They are always so helpful and they treat me and my dogs great! Whenever one of my dogs is sick, they will squeeze him in ASAP. They will help with anything they can. I love this vet!

2
★★★★★

I have been going to Lebanon Road Animal Hospital for several years now. Dr. Kay and the staff are wonderful!! They are always so helpful and they treat me and my dogs great! Whenever one of my dogs is sick, they will squeeze him in ASAP. They will help with anything they can. I love this vet!

Pros: Great staff, friendly, and helpful

Cons: Not open on Saturdays

.

Dr. Kay is the best. Her staff is also excellent. They have always treated me and my dog wonderfully. Have always explained what they were going to do and made it understandable. I was referred to her by a friend of mine who takes his dog to her. I have been very satisfied and I also tell people to take their animals there. If anybody has anything bad to say about the Lebanon Road Animal Hospital, they need to talk with me.

2
★★★★★

Dr. Kay is the best. Her staff is also excellent. They have always treated me and my dog wonderfully. Have always explained what they were going to do and made it understandable. I was referred to her by a friend of mine who takes his dog to her. I have been very satisfied and I also tell people to take their animals there. If anybody has anything bad to say about the Lebanon Road Animal Hospital, they need to talk with me.

Pros: Easy to find. Clean atmosphere

Cons: May be expensive, but my dog is worth it.

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Dr. Kay has always been very friendly and remembers our dogs names when ever we take them in there. I think they are great! The staff there has change but I think the Dr's are still the same.\r\nThe only thing I don't like about the Hospital is the ""Dr call"". I don't know exactly what it is, but I know they don't call anyone because she tells me what wrong before any call is made. I understand that is a service and although it's expensive it's part of the bill.

2
★★★★★

Dr. Kay has always been very friendly and remembers our dogs names when ever we take them in there. I think they are great! The staff there has change but I think the Dr's are still the same.\r\nThe only thing I don't like about the Hospital is the ""Dr call"". I don't know exactly what it is, but I know they don't call anyone because she tells me what wrong before any call is made. I understand that is a service and although it's expensive it's part of the bill.

Pros: Good Dr's

Cons: Expensive

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We went to Dr. Kay for years, but began to notice staff changes and a general irritability among staffers. After Dr. Kay spoke to me in a rude and condescending manner and hatefully referred to my puppygirl as a ""Mama's girl"" (because my puppy wanted me to hold her!), we decided to change vets.

0
★☆☆☆☆

We went to Dr. Kay for years, but began to notice staff changes and a general irritability among staffers. After Dr. Kay spoke to me in a rude and condescending manner and hatefully referred to my puppygirl as a ""Mama's girl"" (because my puppy wanted me to hold her!), we decided to change vets.

Cons: rude vet, dark office

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I have, in the past, done Chihuahua rescue, and have had literally dozens of Chihuahuas come through my home in the last 8 years. 7 of those years Kay & Ben Baker have been my vets. Dr. Kay almost always can identify the problem immediately and make a recommendation. Dr. Ben has performed numerous surgeries on my babies, some delicate, with perfection every time. When one of my older babies passed away, they were very compassionate and referred me to a pet crematorium that I was very satisfied with.

2
★★★★★

I have, in the past, done Chihuahua rescue, and have had literally dozens of Chihuahuas come through my home in the last 8 years. 7 of those years Kay & Ben Baker have been my vets. Dr. Kay almost always can identify the problem immediately and make a recommendation. Dr. Ben has performed numerous surgeries on my babies, some delicate, with perfection every time. When one of my older babies passed away, they were very compassionate and referred me to a pet crematorium that I was very satisfied with.

Pros: Know their stuff, Have their own pets, Take time to explain

Cons: inflexible on payment

 

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