McCarthy Services ~ Heating, Air Conditioning & Plumbing

★★★★☆

Home & Garden

Home & Garden
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4.0 6
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Basically stole our money and did not do the work as promised. I would give them zero stars if I could. It started well with a very professional consultation and estimate so we scheduled the work to be done. However, we received a call prior to the scheduled time and were told that the guy who gave us the estimate left the company, but they would send someone to do the work. We should have canceled then and there. The new guy that arrived reviewed the estimate that detailed the work to be done (enlarging our intake vent for our HVAC) I asked him if he would be able to do the work and he said yes. He then said that he had to go to Home Depot to get supplies and was gone for about an hour. When he came back the supplies he had a new vent cover, but it was not the larger size that we agreed on. I asked him if he was sure that he was enlarging it to the specifications in the estimate, I asked him twice during the work and both times he said yes. At the end he said he was done and asked for the payment. He did not show me the work until I asked to see it and then saw that instead of of make the opening about 4 inches larger he only made it about a 1/2 inch larger. He then said "that's all you need". He then asked for full payment! In addition, he was talking on his cell phone almost the entire time he was doing the work. I called the management office after he left to complain and was told that they consider their technicians the experts so they would not comment on anything about the service call.

1
★☆☆☆☆

Basically stole our money and did not do the work as promised. I would give them zero stars if I could. It started well with a very professional consultation and estimate so we scheduled the work to be done. However, we received a call prior to the scheduled time and were told that the guy who gave us the estimate left the company, but they would send someone to do the work. We should have canceled then and there. The new guy that arrived reviewed the estimate that detailed the work to be done (enlarging our intake vent for our HVAC) I asked him if he would be able to do the work and he said yes. He then said that he had to go to Home Depot to get supplies and was gone for about an hour. When he came back the supplies he had a new vent cover, but it was not the larger size that we agreed on. I asked him if he was sure that he was enlarging it to the specifications in the estimate, I asked him twice during the work and both times he said yes. At the end he said he was done and asked for the payment. He did not show me the work until I asked to see it and then saw that instead of of make the opening about 4 inches larger he only made it about a 1/2 inch larger. He then said "that's all you need". He then asked for full payment! In addition, he was talking on his cell phone almost the entire time he was doing the work. I called the management office after he left to complain and was told that they consider their technicians the experts so they would not comment on anything about the service call.

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This company is the best! I formerly worked with a property management company and we went through many service companies until we found McCarthy. They are knowledgeable, precise and very professional. I personally have had a yearly

1
★★★☆☆

This company is the best! I formerly worked with a property management company and we went through many service companies until we found McCarthy. They are knowledgeable, precise and very professional. I personally have had a yearly

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Excellent service repair, and even better customer service. I am very happy with how things went when I called on McCarthy's.

2
★★★★★

Excellent service repair, and even better customer service. I am very happy with how things went when I called on McCarthy's.

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The experience was a good one. I would be happy to have them back for more work in the future. The furnace works like it should and we are much more comfortable now. Liked the professional service.

2
★★★★★

The experience was a good one. I would be happy to have them back for more work in the future. The furnace works like it should and we are much more comfortable now. Liked the professional service.

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I've only had a consultation, but my plumber was knowledgeable, courteous and on time. I will use them again.

2
★★★★★

I've only had a consultation, but my plumber was knowledgeable, courteous and on time. I will use them again.

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I had a great experience with this business. They replaced some plumbing fixtures in my home and were very professional while completing the work. Also very prompt, nice, and knowledgeable.

2
★★★★★

I had a great experience with this business. They replaced some plumbing fixtures in my home and were very professional while completing the work. Also very prompt, nice, and knowledgeable.

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