Kristi and Charlis - A Full Service Salon

★★★☆☆
  • 1130 W. Hayden Ave.

    Hayden, ID 83835

    Map & Directions
  • 208-771-2291

About Kristi and Charlis - A Full Service Salon

Categories
  • Beauty Salons
  • Hair Care
  • Manicurists & Pedicurists
  • Massage
Details
  • Estheticians

Personal Services

Personal Services
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3.0 2
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I was stunned when I read the other review for Kristi and Charli's. I never write reviews, but felt compelled to after reading it. My mom is a hairdresser in another state and has owned a salon for years. If there is one thing I know well, it is who can do hair and who can't. I have had excellent service at Kristi and Charli's. They go ABOVE and BEYOND if you are not satisfied. I have never felt overcharged or dissatisfied. The customer service I have received at this salon is actually beyond any I have received anywhere else. I would recommend this salon highly. Traci does my hair and I love her! You won't be disappointed!

5
★★★★★

I was stunned when I read the other review for Kristi and Charli's. I never write reviews, but felt compelled to after reading it. My mom is a hairdresser in another state and has owned a salon for years. If there is one thing I know well, it is who can do hair and who can't. I have had excellent service at Kristi and Charli's. They go ABOVE and BEYOND if you are not satisfied. I have never felt overcharged or dissatisfied. The customer service I have received at this salon is actually beyond any I have received anywhere else. I would recommend this salon highly. Traci does my hair and I love her! You won't be disappointed!

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HORRIBLE! They did my bridal hair and bridal party's hair and makeup, and no one was impressed. The hair barely lasted AN HOUR, they didn't listen to what myself or the bridesmaid's asked for, the makeup didn't last and was not flattering in pictures, and they way over charged me. On what was supposed to be the best day of my life, I didn't even remotely feel pretty. DON'T go here if you want good quality and good customer service. Horrible, Horrible, Horrible.

1
★☆☆☆☆

HORRIBLE! They did my bridal hair and bridal party's hair and makeup, and no one was impressed. The hair barely lasted AN HOUR, they didn't listen to what myself or the bridesmaid's asked for, the makeup didn't last and was not flattering in pictures, and they way over charged me. On what was supposed to be the best day of my life, I didn't even remotely feel pretty. DON'T go here if you want good quality and good customer service. Horrible, Horrible, Horrible.

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Business Response:

This person came to us because she said she was in a friend's wedding and loved the work we did. We went above and beyond for this customer. The wedding was over 40 miles away and we worked on her and her bridesmaids from 8am to 1pm. This customer never during this time had one complaint to us. The complaint came after she got her credit card statement and wanted the amount adjusted even though she had signed a contract for the amount. When we told her we could not do that, she was upset and has been posting this same false statement on Facebook, and other forms of social media. Kristi and Charli's strives to always please their customers and is known for doing a great job in all aspects of their business. It's unfortunate that someone would result to this kind of slander.

Message from Kristi and Charlis - A Full Service Salon

To us it is a privilege to serve you with all your beauty needs and we promise to always see this as an opportunity to make your experience with us something you can look forward to.

More about Kristi and Charlis - A Full Service Salon

Hair; Hair Bling Strands, Keratin Smoothing (Treatment by Coppola), Hair Extensions, Color, Cut. Nails; Manicures, Pedicures, Acrylic, Bling, Nail Art. Esthetics: Waxing, Facials, Chemical Peels, Teeth Whitening, Spray Tanning, Eyelash Extensions, Permanent Make-up.

 

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