Snap Fitness

★☆☆☆☆
  • 302 North Main St.

    Highlands, TX 77562

    Map & Directions
  • 832-838-4339

About Snap Fitness

Categories
  • Health Clubs & Gyms

Sports & Recreation

Sports & Recreation
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My experience was over all a bad one. The gym is very small but has nice equipment and everything looked clean. There are no lockers or locker rooms. Two medium size, handicap accessible, bathrooms are provided. When I went to view the gym and discuss the terms of joining, Gina (who said she is the owner) was, at first, polite. She then immediately became rude when I asked questions about the pricing and contract. She had the audacity to say "I don't think you BELONG here!" She got up from the table and snatched the contract and the pass key back, while saying "Ok, YOU DON'T BELONG HERE! THERE ARE OTHER CHOICES!" She actually had me apologizing to her for asking questions about the contract. The offer said "Join Now for $0.00" and "No Contract". I found out that there is a $20 fee for a pass key: in other words $20 up front. There is also a contract that gives them the right to take a monthly fee from your credit card or bank account. You have to do it that way. They won't let you pay with cash. Also, if you want to cancel your membership, you have to hand in a WRITTEN letter 30 days in advance. She got very upset when I asked questions about these policies. I believe in reading any contract I sign and that is exactly what I did. She must not need customers very badly. Be wary!

1
★☆☆☆☆

My experience was over all a bad one. The gym is very small but has nice equipment and everything looked clean. There are no lockers or locker rooms. Two medium size, handicap accessible, bathrooms are provided. When I went to view the gym and discuss the terms of joining, Gina (who said she is the owner) was, at first, polite. She then immediately became rude when I asked questions about the pricing and contract. She had the audacity to say "I don't think you BELONG here!" She got up from the table and snatched the contract and the pass key back, while saying "Ok, YOU DON'T BELONG HERE! THERE ARE OTHER CHOICES!" She actually had me apologizing to her for asking questions about the contract. The offer said "Join Now for $0.00" and "No Contract". I found out that there is a $20 fee for a pass key: in other words $20 up front. There is also a contract that gives them the right to take a monthly fee from your credit card or bank account. You have to do it that way. They won't let you pay with cash. Also, if you want to cancel your membership, you have to hand in a WRITTEN letter 30 days in advance. She got very upset when I asked questions about these policies. I believe in reading any contract I sign and that is exactly what I did. She must not need customers very badly. Be wary!

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