Del Valle Pet Hospital: Rensink Laura DVM

★★★☆☆

About Del Valle Pet Hospital: Rensink Laura DVM

Pets & Animals

Pets & Animals
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Alisal Pet Clinic

5480 Sunol Blvd 4 Pleasanton, CA

3.0 2
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They quote several different prices for the same exact thing depending on who you get on the phone. Once you are in the price increases. Before I left, one quote was $930 for one dog, $740 for another. Later they claimed to make a mistake keying in the medication fee of $270 which was later changed to $19 dollars. Office manager bullied you with your finances when you were deciding if you could only afford one or two dogs for the procedure. I have 30 years of vet bills, and I am not new to pricing, quality of work, or lies. \r\nExcuses included:\r\nI am not the owner and do not set the pricing\r\nI do not know the prices in my head\r\nI do not have a calculator\r\nIts only an estimate it could be more\r\nThey left you with a range of 4-$600 on top of the $930 and $740 and acted as if anyone could afford and would be willing to accept those variances. Wow...I was just dumb founded. My dogs teeth BTY have just been cleaned the year of 2007 (one dog by DrMcCool)and were not in desparate need nor did they look uncared for. They have been seen by other vets since the 2007 teeth cleaning and niether vet has encouraged teeth cleaning or needless extractions. I feel this veterinarian was more concerned at keeping her ""quota cash cow"" than being honest to customers.\r\nPeople do not realize how much they can be mislead if they do not do diligent homework and get educated. Not saying the quality of work is not good, just the same quality can be more than half the price and your dog still may have teeth in his mouth instead of a jar!\r\n

0
★☆☆☆☆

They quote several different prices for the same exact thing depending on who you get on the phone. Once you are in the price increases. Before I left, one quote was $930 for one dog, $740 for another. Later they claimed to make a mistake keying in the medication fee of $270 which was later changed to $19 dollars. Office manager bullied you with your finances when you were deciding if you could only afford one or two dogs for the procedure. I have 30 years of vet bills, and I am not new to pricing, quality of work, or lies. \r\nExcuses included:\r\nI am not the owner and do not set the pricing\r\nI do not know the prices in my head\r\nI do not have a calculator\r\nIts only an estimate it could be more\r\nThey left you with a range of 4-$600 on top of the $930 and $740 and acted as if anyone could afford and would be willing to accept those variances. Wow...I was just dumb founded. My dogs teeth BTY have just been cleaned the year of 2007 (one dog by DrMcCool)and were not in desparate need nor did they look uncared for. They have been seen by other vets since the 2007 teeth cleaning and niether vet has encouraged teeth cleaning or needless extractions. I feel this veterinarian was more concerned at keeping her ""quota cash cow"" than being honest to customers.\r\nPeople do not realize how much they can be mislead if they do not do diligent homework and get educated. Not saying the quality of work is not good, just the same quality can be more than half the price and your dog still may have teeth in his mouth instead of a jar!\r\n

Pros: Highest Price in town to professionally clean dog teeth

Cons: $674 is the minimum fee

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Both Doctors and entire staff are extremely competent and caring. Highly recommended.

2
★★★★★

Both Doctors and entire staff are extremely competent and caring. Highly recommended.

 

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