Jones Junction Kia

★☆☆☆☆
  • 2001 Bel Air Road

    Fallston, MD 21047

    Map & Directions
  • 410-877-1700

About Jones Junction Kia

Categories
  • Automotive
  • Auto Dealers
  • Auto Parts & Accessories
Hours
Monday: 07:00 AM - 09:00 PM
Tuesday: 07:00 AM - 09:00 PM
Wednesday: 07:00 AM - 09:00 PM
Thursday: 07:00 AM - 09:00 PM
Friday: 07:00 AM - 09:00 PM
Saturday: 07:00 AM - 08:00 PM
Sunday: Closed

Automotive

Automotive
More choices in Fallston:
Resultset_next

Allsigns

200 N Tollgate Rd Bel Air, MD

Resultset_next

Bel Air Honda

1800 Belair Road Fallston, MD

1.0 1
Hi! Sign in to let us know how Jones Junction Kia was?
Write a Review
.

Avoid Jones (Junction) Kia if possible! In November 2008, I bought a new 2009 Kia Rio5 from Thompson Kia (now Jones Kia) from Paul Zerelli (who's still at Jones Kia) and he sold me an extended warranty until 100k miles. The extended warranty is useless, because nothing's ever covered under warranty. I've had 2 ignitions, multiple paint peelings, car jolting when put in reverse and countless other times I've been stranded on the road. This past time, last Saturday I could not turn my key in the ignition. I called Jones Kia and spoke with Malcolm in service. He said I would have to have the car towed (at my expense) to Jones. Luckily after about 30 minutes the key finally turned and I drove there immediately. Due to the holiday, they could not look at my car until Tuesday, so I was without a car until Tuesday. I called Tuesday and neither DL nor Malcolm would return my calls, nor would anyone else. Finally after 4 attempts, and 10 minutes before closing, I got ahold of DL and he said your car is ready, but we're closing and it's $168 for a bent ignition. You can pick up your car tomorrow. Today, I went to pick up my car and Malcolm told me it was my fault the ignition was bent, due to a key being forced in the ignition -- I never have done that and this is the third ignition. Both DL and Malcolm were very rude. When I picked up the car tonight, DL said no charge because there's no record or paperwork. I said both Malcolm and you told me it was $168. He said no record, no paperwork, no charge. There's no record my vehicle was ever at Jones Kia and I believe there's a chance nothing was replaced in my vehicle. The only person who helped me was Tom Caminiti, who told me to contact either Pete Manzo or Steve Smeltzer, which I did through numerous e-mails and phone messages, but I never heard a reply. Although this was a new car, I strongly believe it's a lemon and Paul Zerelli, DL, Malcolm and Jones (Junction) Kia have done me wrong. Please stay away from Jones (Junction) Kia.

1
★☆☆☆☆

Avoid Jones (Junction) Kia if possible! In November 2008, I bought a new 2009 Kia Rio5 from Thompson Kia (now Jones Kia) from Paul Zerelli (who's still at Jones Kia) and he sold me an extended warranty until 100k miles. The extended warranty is useless, because nothing's ever covered under warranty. I've had 2 ignitions, multiple paint peelings, car jolting when put in reverse and countless other times I've been stranded on the road. This past time, last Saturday I could not turn my key in the ignition. I called Jones Kia and spoke with Malcolm in service. He said I would have to have the car towed (at my expense) to Jones. Luckily after about 30 minutes the key finally turned and I drove there immediately. Due to the holiday, they could not look at my car until Tuesday, so I was without a car until Tuesday. I called Tuesday and neither DL nor Malcolm would return my calls, nor would anyone else. Finally after 4 attempts, and 10 minutes before closing, I got ahold of DL and he said your car is ready, but we're closing and it's $168 for a bent ignition. You can pick up your car tomorrow. Today, I went to pick up my car and Malcolm told me it was my fault the ignition was bent, due to a key being forced in the ignition -- I never have done that and this is the third ignition. Both DL and Malcolm were very rude. When I picked up the car tonight, DL said no charge because there's no record or paperwork. I said both Malcolm and you told me it was $168. He said no record, no paperwork, no charge. There's no record my vehicle was ever at Jones Kia and I believe there's a chance nothing was replaced in my vehicle. The only person who helped me was Tom Caminiti, who told me to contact either Pete Manzo or Steve Smeltzer, which I did through numerous e-mails and phone messages, but I never heard a reply. Although this was a new car, I strongly believe it's a lemon and Paul Zerelli, DL, Malcolm and Jones (Junction) Kia have done me wrong. Please stay away from Jones (Junction) Kia.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Jones Junction Kia

Jones for a Lifetime!

More about Jones Junction Kia

At Jones Kia, please review our extensive inventory of KIA cars and SUV’s including the KIA Sportage, Sorento, and the Rio. We work hard to get you into the vehicle you have always wanted. That new KIA is waiting for you, and we work with a vast array of lending sources to make sure you get the most complete and comprehensive financial package available. At KIA Motors Finance Company, we are committed to providing you with the very best, quality, customer service that brings you comfort that your account is being handled with care. To help ensure you have the KIA experience you deserve, we have a stellar team of professionals who can assist you with any questions, issues or feedback. Are you worried that your credit history will hold you back from owning the vehicle you want? Don’t be! We can help you obtain the credit you deserve. We also have first-time-buyers programs for those that have no credit established. Manufacturer recommended parts are an important part of maintaining your vehicle’s optimum performance. At Jones Kia, we offer the same, high-quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Jones Kia Service Department strives for 100% customer satisfaction. From general maintenance, such as oil changes, to major repairs, let Jones Kia service your vehicle.

 

Wait, you're the expert.

If you've been to or used Jones Junction Kia, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review