SOUTHWEST GRANITE

★★★☆☆

About SOUTHWEST GRANITE

Categories
  • Home Remodeling Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 2
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I have had several homes over the years and I have had work done in all of them... granite, roofing, pools, concrete, patios, landscaping and much more. When looking for a reputable granite fabricator in the area I started asking around. I went to Arizona Tile and a few other places and Kevin @ Southwest was highly recommended by all of them. I found out that other granite companies in the area are not even licensed, inactive/expired licenses. I highly recommend Kevin and Southwest Granite for not only their work but their experience, professionalism and integrity!

5
★★★★★

I have had several homes over the years and I have had work done in all of them... granite, roofing, pools, concrete, patios, landscaping and much more. When looking for a reputable granite fabricator in the area I started asking around. I went to Arizona Tile and a few other places and Kevin @ Southwest was highly recommended by all of them. I found out that other granite companies in the area are not even licensed, inactive/expired licenses. I highly recommend Kevin and Southwest Granite for not only their work but their experience, professionalism and integrity!

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I would NOT recommend Southwest Granite. I have installed granite in six homes over the past twelve years, but this is the first time I used Southwest Granite and I was very disappointed with the results. The owner was very unprofessional with his estimates and communication, and he missed several scheduled deadlines but never bothered calling me to tell me he was not going to show up - I always had to track him down. When he did finallly show up, the quality of the work was very poor. The seams were jagged and the holes had large chips that couldn't even be covered by the grommet covers. He agreed to refund several hundred for a second project which I cancelled (as a result of the poor quality from the first project) and now, after several calls, several promises, and several weeks, he still has not refunded my balance due. Be forewarned - there are several much better fabricators in the area

1
★☆☆☆☆

I would NOT recommend Southwest Granite. I have installed granite in six homes over the past twelve years, but this is the first time I used Southwest Granite and I was very disappointed with the results. The owner was very unprofessional with his estimates and communication, and he missed several scheduled deadlines but never bothered calling me to tell me he was not going to show up - I always had to track him down. When he did finallly show up, the quality of the work was very poor. The seams were jagged and the holes had large chips that couldn't even be covered by the grommet covers. He agreed to refund several hundred for a second project which I cancelled (as a result of the poor quality from the first project) and now, after several calls, several promises, and several weeks, he still has not refunded my balance due. Be forewarned - there are several much better fabricators in the area

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Business Response:

This customer has been refunded her $350.00 7 days after she had cancelled her job! Out of the last 100 jobs that I did, I get one that is not happy, even though she was refunded. Some people are not even happy with themselves, let alone working with a professional with 26 years in the trade and the valley!

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