Reliable Divorce

★☆☆☆☆
  • 29834 N. Cave Creek Road, #118-145

    Cave Creek, AZ 85331

    Map & Directions
  • 866-927-1855

About Reliable Divorce

Categories
  • Divorce & Family Lawyers
  • Document Preparation Service

Personal Services

Personal Services
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DO NOT USE THIS SERVICE EVER! I originally purchased, for $249, the services of online divorce documentation in March of 2013 with reliabledivorce.com. I filled out the survey, and my very simple divorce case documents were sent back to me with some instructions on how to file in NY. I have no assets, no children, and no shared property, so this was a pretty straightforward documentation. I went to file the documents several months later due to personal issues. I attempted to file papers on August 12th at the Supreme Court of Suffolk County in New York, and I was told that the package that 'Reliable Divorce' had put together for me would not work at all. There were outdated forms, missing papers, etc. 1. The Certificate of Dissolution of Marriage looked nothing like the form that she gave me new. That one was completely rejected. 2. The Affidavit of Plaintiff was missing pages. The one I submitted to her had 3 pages, and she handed me a new one to fill out that had 7 pages. 3. I was given a new Request for Judicial Intervention and Note of Issue - both looked completely different. She said they were an old format. 4. The Affidavit of Regularity was missing. It just went on and on. The only valid form was the 130. :( It was just a bad experience. The advisor gave me the correct forms that I had to fill out myself, some of which were completely missing from 'Reliable Divorce's' package, and I filed with the clerk using a different form. I requested a refund of the $249, but I was told that the company was 'taken over' by a new lawyer, Tom Brown & D. Brown, on June 1st and any prior claims regarding service would not be honored. This of course upset me incredibly, and completely went against their online guarantee of having a year to make any refunds for dissatisfaction. I was told by Judy at 888-228-9742 that if Tom Brown was 'interested' in giving me a refund he would have called me back right now, but they will not honor it. After several phone calls I finally got through to Tom Brown and he stated that a refund would be of no issue, and all I had to do was make the claim through my bank and he would comply with the dispute for a refund. I told him that my concern was that I had a new debit card since the time I paid, and a simple reversal would not be possible. I spoke with TD Bank as soon as I got off the phone with Tom Brown, and they said the debit card change would be no issue. It is August 27th and I'm told today by my bank that they cannot proceed with the claim as it is outside of the 60-day time period to make a dispute. I called Judy back and attempted to reach Tom Brown, and, with great attitude, she told me that they have already told me they will not issue the refund and at this point I'm harassing them. I asked to speak to Tom Brown and he is "not in the office". They will not do anything to assist me with the $249 they took from me for documents that were completely irrelevant and unusable. I paid for a service and I have nothing to show for it but incredible aggravation. Then they give me a dead end lead for the "original' lawyer - Mark Cohen of Frank AAA Holdings in the SAME town as them, whose number is no longer in service, and who does not respond to his bogus email. They're passing the buck and it's RIDICULOUS. THEY'RE LIARS! JUDY! TOM BROWN! D BROWN! SCAM SCAM SCAM DO NOT USE! They refuse to give me my $249 because then they'll have to give it back to everyone who is unhappy. CAN YOU BELIEVE THAT??

1
★☆☆☆☆

DO NOT USE THIS SERVICE EVER! I originally purchased, for $249, the services of online divorce documentation in March of 2013 with reliabledivorce.com. I filled out the survey, and my very simple divorce case documents were sent back to me with some instructions on how to file in NY. I have no assets, no children, and no shared property, so this was a pretty straightforward documentation. I went to file the documents several months later due to personal issues. I attempted to file papers on August 12th at the Supreme Court of Suffolk County in New York, and I was told that the package that 'Reliable Divorce' had put together for me would not work at all. There were outdated forms, missing papers, etc. 1. The Certificate of Dissolution of Marriage looked nothing like the form that she gave me new. That one was completely rejected. 2. The Affidavit of Plaintiff was missing pages. The one I submitted to her had 3 pages, and she handed me a new one to fill out that had 7 pages. 3. I was given a new Request for Judicial Intervention and Note of Issue - both looked completely different. She said they were an old format. 4. The Affidavit of Regularity was missing. It just went on and on. The only valid form was the 130. :( It was just a bad experience. The advisor gave me the correct forms that I had to fill out myself, some of which were completely missing from 'Reliable Divorce's' package, and I filed with the clerk using a different form. I requested a refund of the $249, but I was told that the company was 'taken over' by a new lawyer, Tom Brown & D. Brown, on June 1st and any prior claims regarding service would not be honored. This of course upset me incredibly, and completely went against their online guarantee of having a year to make any refunds for dissatisfaction. I was told by Judy at 888-228-9742 that if Tom Brown was 'interested' in giving me a refund he would have called me back right now, but they will not honor it. After several phone calls I finally got through to Tom Brown and he stated that a refund would be of no issue, and all I had to do was make the claim through my bank and he would comply with the dispute for a refund. I told him that my concern was that I had a new debit card since the time I paid, and a simple reversal would not be possible. I spoke with TD Bank as soon as I got off the phone with Tom Brown, and they said the debit card change would be no issue. It is August 27th and I'm told today by my bank that they cannot proceed with the claim as it is outside of the 60-day time period to make a dispute. I called Judy back and attempted to reach Tom Brown, and, with great attitude, she told me that they have already told me they will not issue the refund and at this point I'm harassing them. I asked to speak to Tom Brown and he is "not in the office". They will not do anything to assist me with the $249 they took from me for documents that were completely irrelevant and unusable. I paid for a service and I have nothing to show for it but incredible aggravation. Then they give me a dead end lead for the "original' lawyer - Mark Cohen of Frank AAA Holdings in the SAME town as them, whose number is no longer in service, and who does not respond to his bogus email. They're passing the buck and it's RIDICULOUS. THEY'RE LIARS! JUDY! TOM BROWN! D BROWN! SCAM SCAM SCAM DO NOT USE! They refuse to give me my $249 because then they'll have to give it back to everyone who is unhappy. CAN YOU BELIEVE THAT??

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