They definitely know what they are doing. They cleaned all my vents before and after work. They never left any messes behind, and were always on time. The work was completed in the timeframe we had originally discussed. I really have nothing but praise for the great job they did.
Throughout the whole process of installing my AC, they acted like the professionals I know them to be. They did the installation while I was at home, but they never at any one time invaded my privacy, or disturbed my peace. It was as if they were not there at all. Very professional service and I highly commend them for that.
I did a lot of research about various companies to do my AC, but this one turns out to be the best. They had the best reviews, and when I actually got to work with them, I experienced professional service first hand. They were extremely courteous, and always considered what I had to say.
The one thing I noted about them is that they always tried to communicate. Whenever the crew was coming to the house, I got a phone call thirty minutes to their arrival, informing me that they were on their way. In addition, whenever they could not make it, they always called to tell me so. Communication was not an issue for them.