John Hinderer Honda

★★★★☆
40.0088 -82.4612
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614-464-4484

1555 Hebron Rd

Heath, OH

43056

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4.3438 33
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Reviews 1 - 33 of 33.
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I did not buy a car from this dealership because the sales manager did not seem interested when I told him I needed to think about it overnight. Once they discover you will not buy that day they don't seem to care anymore. There prices are too high and they won't negotiate even though the say they will over the phone.

I also find it odd that so many positive reviews have come in within the last month or two. Please read all the way to the bottom for the negative reviews.

2
★★☆☆☆

I did not buy a car from this dealership because the sales manager did not seem interested when I told him I needed to think about it overnight. Once they discover you will not buy that day they don't seem to care anymore. There prices are too high and they won't negotiate even though the say they will over the phone.

I also find it odd that so many positive reviews have come in within the last month or two. Please read all the way to the bottom for the negative reviews.

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I recently purchased a pre-owned honda fron john hinderer. I was in the market for a new or pre-owned car. Melissa Keith was my sales person, and was fantastic. She Listened to my needs in a car, and did a better job communicating w/me than other sales people at any of the other dealerships. Also, i was able to have honest discussions on price; it is amazing how many dealerships will not communicate price; john hinderer was great to deal with. Finally, all of the other sales people were happy to assist me when Melissa was not available (Christopher & jonathan). I would definitely buy at john hinderer again.

5
★★★★★

I recently purchased a pre-owned honda fron john hinderer. I was in the market for a new or pre-owned car. Melissa Keith was my sales person, and was fantastic. She Listened to my needs in a car, and did a better job communicating w/me than other sales people at any of the other dealerships. Also, i was able to have honest discussions on price; it is amazing how many dealerships will not communicate price; john hinderer was great to deal with. Finally, all of the other sales people were happy to assist me when Melissa was not available (Christopher & jonathan). I would definitely buy at john hinderer again.

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.

Bob was very pleasant with us, answered all our questions appropriately. We feel he did an excellent job.

5
★★★★★

Bob was very pleasant with us, answered all our questions appropriately. We feel he did an excellent job.

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I am very happy with vehicle service and the bodyshop.

5
★★★★★

I am very happy with vehicle service and the bodyshop.

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.

Was very friendly & answered all our questions. New our names when we came back whitch really impressed us.

5
★★★★★

Was very friendly & answered all our questions. New our names when we came back whitch really impressed us.

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.

Joe is a gentleman and very professional. It was actually a painless experience!

5
★★★★★

Joe is a gentleman and very professional. It was actually a painless experience!

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Latest reviews from Citysearch.

.

Craig Sims is very friendly and extremely helpful. He helped me locate a great pre-owned vehicle that is the perfect fit for my family.

6
★★★★★

Craig Sims is very friendly and extremely helpful. He helped me locate a great pre-owned vehicle that is the perfect fit for my family.

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We had a great experience with buying our Honda Pilot from John Hinderer Honda. This is the second car that I bought from them and would go back again. They went out of their way to provide us with excellent customer service. Our

6
★★★★★

We had a great experience with buying our Honda Pilot from John Hinderer Honda. This is the second car that I bought from them and would go back again. They went out of their way to provide us with excellent customer service. Our

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I recently purchased a pre-owned honda fron john hinderer. I was in the market for a new or pre-owned car. Melissa Keith was my sales person, and was fantastic. She Listened to my needs in a car, and did a better job communicating w/me than other sales people at any of the other dealerships. Also, i was able to have honest discussions on price; it is amazing how many dealerships will not communicate price; john hinderer was great to deal with. Finally, all of the other sales people were happy to assist me when Melissa was not available (Christopher & jonathan). I would definitely buy at john hinderer again.

5
★★★★★

I recently purchased a pre-owned honda fron john hinderer. I was in the market for a new or pre-owned car. Melissa Keith was my sales person, and was fantastic. She Listened to my needs in a car, and did a better job communicating w/me than other sales people at any of the other dealerships. Also, i was able to have honest discussions on price; it is amazing how many dealerships will not communicate price; john hinderer was great to deal with. Finally, all of the other sales people were happy to assist me when Melissa was not available (Christopher & jonathan). I would definitely buy at john hinderer again.

.

Bob was very pleasant with us, answered all our questions appropriately. We feel he did an excellent job.

5
★★★★★

Bob was very pleasant with us, answered all our questions appropriately. We feel he did an excellent job.

.

Carol Thomas did a good job of listening to my concerns, asking good clarification questions and providing good options to meet my needs and get me into a new car. She has good positve atitude Very upbeat and listens

5
★★★★★

Carol Thomas did a good job of listening to my concerns, asking good clarification questions and providing good options to meet my needs and get me into a new car. She has good positve atitude Very upbeat and listens

.

Work is great and was completed in a timely manner.

5
★★★★★

Work is great and was completed in a timely manner.

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Pleasent attitude - went out of the way to help in anyway speedily took care of problems we found

5
★★★★★

Pleasent attitude - went out of the way to help in anyway speedily took care of problems we found

.

Very positive and outgoing attitude, he was mannerable and very polite and too care of all my needs

5
★★★★★

Very positive and outgoing attitude, he was mannerable and very polite and too care of all my needs

.

I am very happy with vehicle service and the bodyshop.

5
★★★★★

I am very happy with vehicle service and the bodyshop.

.

I have looked for car for a few weeks now. I found their selection was really good and prices were comparable. The sales staff were easy to work with and helpful. I am really enjoying my new car and would recommend the dealer. Kyle was very informative and allowed me to drive several cars before I decide on the one I wanted to buy.\r\n

5
★★★★★

I have looked for car for a few weeks now. I found their selection was really good and prices were comparable. The sales staff were easy to work with and helpful. I am really enjoying my new car and would recommend the dealer. Kyle was very informative and allowed me to drive several cars before I decide on the one I wanted to buy.\r\n

.

Joe Martinkovich was very knowledgeable and exceeded my expectations. I enjoyed my experience and will recommend Hinderer Honda to my friends. \r\n

5
★★★★★

Joe Martinkovich was very knowledgeable and exceeded my expectations. I enjoyed my experience and will recommend Hinderer Honda to my friends. \r\n

.

Our salesperson went above & beyond. Honda has met & exceeded our expectations. Will recommend to anyone. Thank you!

5
★★★★★

Our salesperson went above & beyond. Honda has met & exceeded our expectations. Will recommend to anyone. Thank you!

.

Was very friendly & answered all our questions. New our names when we came back whitch really impressed us.

5
★★★★★

Was very friendly & answered all our questions. New our names when we came back whitch really impressed us.

.

Didn't think I would buy a car today. Glad I stopped in!!

5
★★★★★

Didn't think I would buy a car today. Glad I stopped in!!

.

Joe is a gentleman and very professional. It was actually a painless experience!

5
★★★★★

Joe is a gentleman and very professional. It was actually a painless experience!

.

Carol was very Efficient!

5
★★★★★

Carol was very Efficient!

.

Our sales person went above an beyond. Honda has met a exceeded our expectations. Will recommend to anyone. Thank you!

5
★★★★★

Our sales person went above an beyond. Honda has met a exceeded our expectations. Will recommend to anyone. Thank you!

.

Melissa Keith was very helpful. She seemed very concerned at all times of my suitation. She seemed to generally care and I would defiantly purchase another car from her. She also was my first female sales rep and I Loved it. Ken was very pleasant and nice to work with too and patient. \r\n

5
★★★★★

Melissa Keith was very helpful. She seemed very concerned at all times of my suitation. She seemed to generally care and I would defiantly purchase another car from her. She also was my first female sales rep and I Loved it. Ken was very pleasant and nice to work with too and patient. \r\n

.

Melissa was very helpful and answered our questions well. We were tough & she handled herself very well!

5
★★★★★

Melissa was very helpful and answered our questions well. We were tough & she handled herself very well!

.

My purchase experience was the least stressfull of my vehicle purchase over the last 20 years. The sales representative and the gentleman that completed the paper work with me were great to deal with. I am a Honda Goldwing rider so I am familiar with Hinderer Honda

5
★★★★★

My purchase experience was the least stressfull of my vehicle purchase over the last 20 years. The sales representative and the gentleman that completed the paper work with me were great to deal with. I am a Honda Goldwing rider so I am familiar with Hinderer Honda

.

I have had all my service work done here and they have always been up front and honest about what I needed on my cars and even took me back in the shop and showed me what they were talking about.The owner even came out and talked to me in the waiting area! I would and have recomended them to family and friends.

5
★★★★★

I have had all my service work done here and they have always been up front and honest about what I needed on my cars and even took me back in the shop and showed me what they were talking about.The owner even came out and talked to me in the waiting area! I would and have recomended them to family and friends.

.

I am very impressed on the speed of receiving my title on my new CRV; which I am loving!! Kathy and Travis are two exceptional people and made the buying process easy and fun! Thank you.

5
★★★★★

I am very impressed on the speed of receiving my title on my new CRV; which I am loving!! Kathy and Travis are two exceptional people and made the buying process easy and fun! Thank you.

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BUYER BEWARE. BEWARE THESE PEOPLE WILL LIE TO YOU, PROMISE THINGS THEY DO NOT DELIVER AND WILL NOT HONOR A SINGLE THING THEY TELL YOU.\r\n\r\nI WILL NOT PURCHASE ANOTHER CAR FROM THEM NOR WILL I GO BACK THERE FOR SERVICE ON MY CAR.\r\n\r\nThis was our third car purchase from them. WE HAVE HAD NOTHING BUT PROBLEMS WITH THEM SINCE, maybe because this one was a used car and not a new one??. First they said that they couldn't give me a loan for the car because of my credit - I took the car to our bank to find out that I couldn't get a loan for the car because they were ASKING MORE FOR IT THAN WHAT IT WAS WORTH and there was NOTHING WRONG WITH OUR CREDIT. When I came back from the bank and gave them THAT information they were more willing to negotiate a better price until I got in the office to sign the loan documents. The loan agent kept trying to add items into the loan that I didn't want. When I got upset and left, the owner, Mr. Hinderer, came out to our car and asked me to come back into his office and he would have the loan office finish the loan with the agreed to terms and he would throw in ""free tires for life"" (BIG MISTATE - I SHOULD HAVE DROVE OFF AS FAST AS I COULD). \r\n\r\nSince then, I took the car in for things that should be fixed under the certified car warranty and was always told that the items were not covered. I also took the car in for service everytime it needed service. WELL TODAY when I took the car in for my ""free tires for life"" I was told I didn't have the tires rotate two of the times it was brought in so I am no longer in their ""free tires for life"" program. OH, BY THE WAY, I WAITED TWO HOURS FOR THEM TO DECIDE THEY WERE NOT GOING TO REPLACE MY TIRES AND THEN WAITED OVER 35 MINUTES FOR THEM TO COME PICK ME UP SO I COULD GET MY CAR BACK. I ALSO MAKE THE APPOINTMENT TWO WEEKS IN ADVANCE - SO WHY DID THEY HAD ME DRIVE OVER 1 HOUR TO THEIR STORE TO BE TOLD THEY WERE NOT GOING TO HONOR THEIR PROMISE. \r\n\r\nI feel they should have been doing what services were required when I brought the car in or at least telling me it needed to be done. I also feel\r\nMr. Hinderer or anyone else should have disclose to me that I had to have the tires rotated after every 5000 miles OR IS IT 6000 MILES - because I was given a different amount today - ONE BY THE OWNER AND THE OTHER AMOUNT BY THE SERVICE MANAGER. I was also shown a form that I was attached to the ""free tires for life"" form that signed. THIS FORM WAS NEVER GIVEN TO ME - I WAS NEVER INFORMED THAT I NEEDED TO HAVE THE TIRES ROTATES EVERY 6000 MILES.\r\n\r\n

1
★☆☆☆☆

BUYER BEWARE. BEWARE THESE PEOPLE WILL LIE TO YOU, PROMISE THINGS THEY DO NOT DELIVER AND WILL NOT HONOR A SINGLE THING THEY TELL YOU.\r\n\r\nI WILL NOT PURCHASE ANOTHER CAR FROM THEM NOR WILL I GO BACK THERE FOR SERVICE ON MY CAR.\r\n\r\nThis was our third car purchase from them. WE HAVE HAD NOTHING BUT PROBLEMS WITH THEM SINCE, maybe because this one was a used car and not a new one??. First they said that they couldn't give me a loan for the car because of my credit - I took the car to our bank to find out that I couldn't get a loan for the car because they were ASKING MORE FOR IT THAN WHAT IT WAS WORTH and there was NOTHING WRONG WITH OUR CREDIT. When I came back from the bank and gave them THAT information they were more willing to negotiate a better price until I got in the office to sign the loan documents. The loan agent kept trying to add items into the loan that I didn't want. When I got upset and left, the owner, Mr. Hinderer, came out to our car and asked me to come back into his office and he would have the loan office finish the loan with the agreed to terms and he would throw in ""free tires for life"" (BIG MISTATE - I SHOULD HAVE DROVE OFF AS FAST AS I COULD). \r\n\r\nSince then, I took the car in for things that should be fixed under the certified car warranty and was always told that the items were not covered. I also took the car in for service everytime it needed service. WELL TODAY when I took the car in for my ""free tires for life"" I was told I didn't have the tires rotate two of the times it was brought in so I am no longer in their ""free tires for life"" program. OH, BY THE WAY, I WAITED TWO HOURS FOR THEM TO DECIDE THEY WERE NOT GOING TO REPLACE MY TIRES AND THEN WAITED OVER 35 MINUTES FOR THEM TO COME PICK ME UP SO I COULD GET MY CAR BACK. I ALSO MAKE THE APPOINTMENT TWO WEEKS IN ADVANCE - SO WHY DID THEY HAD ME DRIVE OVER 1 HOUR TO THEIR STORE TO BE TOLD THEY WERE NOT GOING TO HONOR THEIR PROMISE. \r\n\r\nI feel they should have been doing what services were required when I brought the car in or at least telling me it needed to be done. I also feel\r\nMr. Hinderer or anyone else should have disclose to me that I had to have the tires rotated after every 5000 miles OR IS IT 6000 MILES - because I was given a different amount today - ONE BY THE OWNER AND THE OTHER AMOUNT BY THE SERVICE MANAGER. I was also shown a form that I was attached to the ""free tires for life"" form that signed. THIS FORM WAS NEVER GIVEN TO ME - I WAS NEVER INFORMED THAT I NEEDED TO HAVE THE TIRES ROTATES EVERY 6000 MILES.\r\n\r\n

.

I bought an accord from them and after I bought it I came to find out it needs work. When you pay 11,000 for a car at a good dealer it should be up to specs and have a small warranty. They really over priced the car and even though I talked them down signifigantly I still paid too much. The customer service wasn't that great either, the saleman complained to me that he wasn't making any money even though I paid over blue book value. Do your research and bring someone with you or you will pay literally

2
★★☆☆☆

I bought an accord from them and after I bought it I came to find out it needs work. When you pay 11,000 for a car at a good dealer it should be up to specs and have a small warranty. They really over priced the car and even though I talked them down signifigantly I still paid too much. The customer service wasn't that great either, the saleman complained to me that he wasn't making any money even though I paid over blue book value. Do your research and bring someone with you or you will pay literally

Pros: Selection, Good building

Cons: high prices, not maintained cars, no warranties sometimes

.

had a very bad experience at this car dealership. we started out feeling good and like we were possibly getting a good deal, but once we started paperworked and got into the details of our purchase, it was apparent the salesman ""chris"" hid many things from us. left a very sour taste in our mouths. we will not buy another car from this dealership.

1
★☆☆☆☆

had a very bad experience at this car dealership. we started out feeling good and like we were possibly getting a good deal, but once we started paperworked and got into the details of our purchase, it was apparent the salesman ""chris"" hid many things from us. left a very sour taste in our mouths. we will not buy another car from this dealership.

.

We just purchased a new battery for our 2004 Honda CRV that was purchased new from Hinderer, we were quoted a price of $122.00 installed and when we got the bill it was $152.17! We were told that the prices were not raised from quoted price and that the rest was TAX!!! Oh come on now.!!!!! Well next year when we get our new CRV we will go to Columbus, or back to Florida where we bought our first one!!! I would not recommend John Hinderer Honda to anyone, and will be sure to tell our friends of this experience.

1
★☆☆☆☆

We just purchased a new battery for our 2004 Honda CRV that was purchased new from Hinderer, we were quoted a price of $122.00 installed and when we got the bill it was $152.17! We were told that the prices were not raised from quoted price and that the rest was TAX!!! Oh come on now.!!!!! Well next year when we get our new CRV we will go to Columbus, or back to Florida where we bought our first one!!! I would not recommend John Hinderer Honda to anyone, and will be sure to tell our friends of this experience.

Cons: Lies

.

Going to John Hindere Honda was the worst experience of my life. Please do not buy from them. They took complete advantage of me and I was lied to many times. Please do not make the same mistake I did and please do not waste your time!!!!!!!!!!!!

1
★☆☆☆☆

Going to John Hindere Honda was the worst experience of my life. Please do not buy from them. They took complete advantage of me and I was lied to many times. Please do not make the same mistake I did and please do not waste your time!!!!!!!!!!!!

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