Firestone Complete Auto Care

★☆☆☆☆
Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it's a one stop shopping experience. Call or make an appointment online today.
  • 910 E 6600 S

    Salt Lake City, UT 84121

    Map & Directions
  • 801-207-9496

Automotive

Automotive
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This business never completed the work I paid for, even after re-scheduling a second apt., dropping my car off for the entire day (as requested), and several follow - up calls. They did absolutely nothing to fix what I had paid them $325.00 to do. This location used to be great when they had a different service mngr., however the girl Kristy, who apparently tries to manage the work now, is terrible and has completely changed the shop for the worse.

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★☆☆☆☆

This business never completed the work I paid for, even after re-scheduling a second apt., dropping my car off for the entire day (as requested), and several follow - up calls. They did absolutely nothing to fix what I had paid them $325.00 to do. This location used to be great when they had a different service mngr., however the girl Kristy, who apparently tries to manage the work now, is terrible and has completely changed the shop for the worse.

Pros: Location

Cons: Terrible work quality, terrible customer service

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They took two hours instead of promised one.\r\nThey took multiple smoke breaks and left car unattended.\r\nAt least five different guys worked on my car!\r\nAll I got was a brake pad replacement!\r\nI was the only one waiting for my car to be fixed\r\nTheir free brake inspection took a whole hour the day before.\r\nThey told me I needed to replace perfectly good parts.\r\nThey are terrible,I will never be going back

0
★☆☆☆☆

They took two hours instead of promised one.\r\nThey took multiple smoke breaks and left car unattended.\r\nAt least five different guys worked on my car!\r\nAll I got was a brake pad replacement!\r\nI was the only one waiting for my car to be fixed\r\nTheir free brake inspection took a whole hour the day before.\r\nThey told me I needed to replace perfectly good parts.\r\nThey are terrible,I will never be going back

Pros: NONE!!!

Cons: Took too long. Crappy service!

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