On The Spot Home Services, Inc.

★★★★☆
  • 24 Market Street

    Saddle Brook, NJ 07663

    Map & Directions
  • 201-843-1200

About On The Spot Home Services, Inc.

Hours
Mon. - Fri. 8am - 5pm;Sat. 9am - 4pm;Sun. CLOSED

Home Construction & Remodeling

Home Construction & Remodeling
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.

a pleasure to work with. I called for an estimate and had someone come after business hours. I appreciated their time and gave them the job. Thanks guys.

5
★★★★★

a pleasure to work with. I called for an estimate and had someone come after business hours. I appreciated their time and gave them the job. Thanks guys.

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.

a pleasure to work with.

3
★★★★★

a pleasure to work with.

.

I just had my roof/gutters done by On the Spot. I must say they were very professional, timely and the work that was done came really beautiful. The new roof changed the whole look of the house and it looks amazing!! I highly recommend this company for the job and will be using them anytime I need ANY home improvement work done.

5
★★★★★

I just had my roof/gutters done by On the Spot. I must say they were very professional, timely and the work that was done came really beautiful. The new roof changed the whole look of the house and it looks amazing!! I highly recommend this company for the job and will be using them anytime I need ANY home improvement work done.

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1 out of 1 people found this review helpful.

.

Marciello and Junior worked miracles on my windows. They were efficient, polite and very effective.

3
★★★★★

Marciello and Junior worked miracles on my windows. They were efficient, polite and very effective.

.

Your service was exceptional. I am very satisfied, please keep me informed of other services you provide and let me know when is the next time i should have my gutters cleaned.

3
★★★★★

Your service was exceptional. I am very satisfied, please keep me informed of other services you provide and let me know when is the next time i should have my gutters cleaned.

.

they helped my father out by doing his siding exactly the way he wanted it :)

3
★★★★★

they helped my father out by doing his siding exactly the way he wanted it :)

.

A few months ago, I called On The Spot for an estimate to re-do my kitchen and add a bathroom. They were so reasonable and the quality of work done was immaculate. Now, whenever I have company over or throw a party, I always get

3
★★★★★

A few months ago, I called On The Spot for an estimate to re-do my kitchen and add a bathroom. They were so reasonable and the quality of work done was immaculate. Now, whenever I have company over or throw a party, I always get

.

I purchased a deal through the Living Social site for a basic window cleaning and was impressed with the work that was done so i hired them for the rest of the house. When i originally had the 20 windows done i was not home because i was told that i didn't need to be there. However the second appointment i was there for because they did the inside of the windows that were not covered with the Living Social Voucher. I also had them do 15 additional windows to complete my home. I was going to do the sills/tracks by myself but after i saw how great my windows looked after they did the inside & outside I decided to have them add on the sills/tracks as well. The windows came out GREAT!! The week after i had people over for a end of summer BBQ and was asked when did i get new windows... On The Spot did such a good job on the whole window they actually looked brand new. I would highly recommend these guys to anyone looking for a professional window cleaning!

5
★★★★★

I purchased a deal through the Living Social site for a basic window cleaning and was impressed with the work that was done so i hired them for the rest of the house. When i originally had the 20 windows done i was not home because i was told that i didn't need to be there. However the second appointment i was there for because they did the inside of the windows that were not covered with the Living Social Voucher. I also had them do 15 additional windows to complete my home. I was going to do the sills/tracks by myself but after i saw how great my windows looked after they did the inside & outside I decided to have them add on the sills/tracks as well. The windows came out GREAT!! The week after i had people over for a end of summer BBQ and was asked when did i get new windows... On The Spot did such a good job on the whole window they actually looked brand new. I would highly recommend these guys to anyone looking for a professional window cleaning!

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.

I purchased a deal through the Living Social site for a basic window cleaning and was impressed with the work that was done so i hired them for the rest of the house. When i originally had the 20 windows done i was not home because i was

3
★★★★★

I purchased a deal through the Living Social site for a basic window cleaning and was impressed with the work that was done so i hired them for the rest of the house. When i originally had the 20 windows done i was not home because i was

.

Called On The Spot for a power washing job i was looking to have done on my home. I was frustrated because i have Cedar(wood) siding on my home and i was refused by other companies. They said they could do the work and are also insured and i shouldn't worry. I was still nervous about any damage that might occur as a result of the work because i had issues with trying to recoup money i was owed by another company, but did the work because the price was right. I have to say not only was there no damage done to my siding, it looks AMAZING!!!! I had some new siding that was put on a year or so ago and the old siding that has been on the house for at least 15 years actually matches the new pieces, i couldn't believe it!! I have dealt with some shady companies in the past so it was nice to see that there were no problems and the crew leader(Nick) was very knowledgeable about the proper setting to use and answered all my questions. I even decided to have my gutters cleaned while they were here and Nick was able to do it same day, no having to set up another appointment. Anyone looking for professional service these are the guys to see. After a few bad experiences its nice to finally settle on a company i know will stand by their work.

5
★★★★★

Called On The Spot for a power washing job i was looking to have done on my home. I was frustrated because i have Cedar(wood) siding on my home and i was refused by other companies. They said they could do the work and are also insured and i shouldn't worry. I was still nervous about any damage that might occur as a result of the work because i had issues with trying to recoup money i was owed by another company, but did the work because the price was right. I have to say not only was there no damage done to my siding, it looks AMAZING!!!! I had some new siding that was put on a year or so ago and the old siding that has been on the house for at least 15 years actually matches the new pieces, i couldn't believe it!! I have dealt with some shady companies in the past so it was nice to see that there were no problems and the crew leader(Nick) was very knowledgeable about the proper setting to use and answered all my questions. I even decided to have my gutters cleaned while they were here and Nick was able to do it same day, no having to set up another appointment. Anyone looking for professional service these are the guys to see. After a few bad experiences its nice to finally settle on a company i know will stand by their work.

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.

Contacted On The Spot for a power washing job i was looking to have done on my home. I was frustrated because i have Cedar(wood) siding on my home and i was refused by other companies. They said they could do the work and are also insured

3
★★★★★

Contacted On The Spot for a power washing job i was looking to have done on my home. I was frustrated because i have Cedar(wood) siding on my home and i was refused by other companies. They said they could do the work and are also insured

.

Recently had my home power washed and found out that i had some siding that had to be replaced, so i contacted On The Spot. They sent someone out to look at my home the very next day and were as friendly in person as they were on the

3
★★★★★

Recently had my home power washed and found out that i had some siding that had to be replaced, so i contacted On The Spot. They sent someone out to look at my home the very next day and were as friendly in person as they were on the

.

Very happy with service. Had a very easy and simple booking process, no waiting on someone to show up just to give me a price quote they were able to do it right over the phone using a satellite or something like that. Was worried that they would try to add things on when they arrived but i ended up paying exactly what i was quoted. All in all very satisfied.

5
★★★★★

Very happy with service. Had a very easy and simple booking process, no waiting on someone to show up just to give me a price quote they were able to do it right over the phone using a satellite or something like that. Was worried that they would try to add things on when they arrived but i ended up paying exactly what i was quoted. All in all very satisfied.

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.

Very happy with service. Had a very easy and simple booking process, no waiting on someone to show up just to give me a price quote they were able to do it right over the phone using a satellite or something like that. Was worried that

3
★★★★★

Very happy with service. Had a very easy and simple booking process, no waiting on someone to show up just to give me a price quote they were able to do it right over the phone using a satellite or something like that. Was worried that

.

Did as promised.. Showed up the day they said they would be there. Was told when i booked the appointment that i did not have to be home since the work was all to be done on the outside of my home. I purchased a power wash and when i arrived home later in the day i was shocked to see my home which looked amazing. I live in a wooded area and my home had a lot of green mold on it and after work was done my siding looked as if it was completely re-done!! Would and have already recommended to neighbors and family!!

4
★★★★☆

Did as promised.. Showed up the day they said they would be there. Was told when i booked the appointment that i did not have to be home since the work was all to be done on the outside of my home. I purchased a power wash and when i arrived home later in the day i was shocked to see my home which looked amazing. I live in a wooded area and my home had a lot of green mold on it and after work was done my siding looked as if it was completely re-done!! Would and have already recommended to neighbors and family!!

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1 out of 1 people found this review helpful.

.

This company did as promised.. Showed up the day they said they would be there. Was told when i booked the appointment that i did not have to be home since the work was all to be done on the outside of my home. I purchased a power wash

3
★★★★★

This company did as promised.. Showed up the day they said they would be there. Was told when i booked the appointment that i did not have to be home since the work was all to be done on the outside of my home. I purchased a power wash

.

EXCELLENT SERVICE!! I was a little skeptical after reading a few negative reviews on here, but went ahead anyway with service from this company. I have to say that I was thoroughly impressed! Not only was the sales rep (Joe) very courteous and helpful with my questions, the technicians who arrived to do the work were very respectful and seemed very knowledgeable about what they were there to do (Power Washing, Gutters). They were even able to do a small gutter repair for me without me having to call another company just to repair it. I cannot speak for others who posted negative reviews, but i sure didn't have any complaints so i felt obligated to share my experience wit On The Spot..

5
★★★★★

EXCELLENT SERVICE!! I was a little skeptical after reading a few negative reviews on here, but went ahead anyway with service from this company. I have to say that I was thoroughly impressed! Not only was the sales rep (Joe) very courteous and helpful with my questions, the technicians who arrived to do the work were very respectful and seemed very knowledgeable about what they were there to do (Power Washing, Gutters). They were even able to do a small gutter repair for me without me having to call another company just to repair it. I cannot speak for others who posted negative reviews, but i sure didn't have any complaints so i felt obligated to share my experience wit On The Spot..

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.

EXCELLENT SERVICE!! I was a little skeptical after reading a few negative reviews on here, but went ahead anyway with service from this company. I have to say that I was thoroughly impressed! Not only was the sales rep (Joe) very courteous

3
★★★★★

EXCELLENT SERVICE!! I was a little skeptical after reading a few negative reviews on here, but went ahead anyway with service from this company. I have to say that I was thoroughly impressed! Not only was the sales rep (Joe) very courteous

.

Terrible! Do Not Use! I had the same experience as the two below with the living social deal. Only it has been a 2 1/2 month process of them promising to show up and never showing up!

1
★☆☆☆☆

Terrible! Do Not Use! I had the same experience as the two below with the living social deal. Only it has been a 2 1/2 month process of them promising to show up and never showing up!

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.

sloppy work! left all the window screens outside and when called, they said that's normal, they would not put screens back. Used living social voucher, price went up due to location (for what ever the reason) and # of windows. Am ok with

3
★★★★★

sloppy work! left all the window screens outside and when called, they said that's normal, they would not put screens back. Used living social voucher, price went up due to location (for what ever the reason) and # of windows. Am ok with

.

Same Experience as zipper5 - Do not use this company!

All sorts of extra charges. Would not provide a specific date for the work. Insisted that I did not need to be present while these workers were working 2 stories off the ground. Add'l $100 to confirm a specific day! They provided a 3 day window. Didn't show for a week after that and would not return my calls in that week's time!

0
★☆☆☆☆

Same Experience as zipper5 - Do not use this company!

All sorts of extra charges. Would not provide a specific date for the work. Insisted that I did not need to be present while these workers were working 2 stories off the ground. Add'l $100 to confirm a specific day! They provided a 3 day window. Didn't show for a week after that and would not return my calls in that week's time!

.

I purchased gutter cleaning through a living social deal deal. Sad to say, when I went to claim my voucher, suddenly the price had more than doubled! They asked me a million questions about my home and started tallying up additional charges. They kept asking until they could find something to tack on..Example : Detached garage-no, gutter guards-no, second floor..yes WELL thats an addtional $35.... You get the idea. Keep in mind I had purchased a prepaid voucher in order to get a discount. By the time they had finished with me, it was well over what I normally paid my gutter service. On a positive note, Living Social credited back my credit card immediately when I told them of my problem. Nice to see a company with positive customer service!

As for On the Spot.....I agree with another reviewer- I'd give them negative stars if I could. Not the way to run a business!

0
★☆☆☆☆

I purchased gutter cleaning through a living social deal deal. Sad to say, when I went to claim my voucher, suddenly the price had more than doubled! They asked me a million questions about my home and started tallying up additional charges. They kept asking until they could find something to tack on..Example : Detached garage-no, gutter guards-no, second floor..yes WELL thats an addtional $35.... You get the idea. Keep in mind I had purchased a prepaid voucher in order to get a discount. By the time they had finished with me, it was well over what I normally paid my gutter service. On a positive note, Living Social credited back my credit card immediately when I told them of my problem. Nice to see a company with positive customer service!

As for On the Spot.....I agree with another reviewer- I'd give them negative stars if I could. Not the way to run a business!

.

They happily and easily take your money for a sloppy, unacceptable job. Customer satisfaction is apparently NOT in their motto or practice. Customer service, when you call after the work (and payment) was done, is unprofessional, condescending and just outright rude. Not a company I will ever give my hard earned money to again.

0
★☆☆☆☆

They happily and easily take your money for a sloppy, unacceptable job. Customer satisfaction is apparently NOT in their motto or practice. Customer service, when you call after the work (and payment) was done, is unprofessional, condescending and just outright rude. Not a company I will ever give my hard earned money to again.

.

I would give negative stars if I could as I had a nightmare of an experience with this company. I ordered a promotional deal through living social for window cleaning and power washing of the house. When I called to make the appointment, I learned that the deal only covered a small 2 bedroom home so had to pay an extra $125 for the power washing of my home (about 2200 sq ft interior). I was surprised by this but said fine. So the worker came 3 hours late and this was only after I called to alert On the Spot that no one showed up. The worker apparently couldn't find my address via GPS so just skipped the job. No one has ever had a problem finding my home by GPS by the way. I overlooked this and the guy came and did the work. He left the interior of my windows completely filthy with dirty finger marks all over the inside as when he put the screens back in then closed the windows from the inside, his hands must've been very dirty from all the outside work. Just a very sloppy, unprofessional job. But this wasn't the worst thing. I have a small, slanted skylight over our breakfast nook that was filthy after he finished. Seemed that when he powerwashed the siding, the debris washed down and settled on this window. When sitting at our kitchen table and look up, you see all the disgusting debris and dirt streaks. I didn't notice this until after he left unfortunately for me. Again, this wasn't even the worst part. I called On the Spot and after numerous back and forth discussions he finally said he'd send someone out in a week to clean off the window, I just had to call and remind them. So I called to remind them. I spoke with the same guy in the office that I always dealt with and it was as if we had never spoken before. We went back and forth, I was put on hold numerous times, only for him to tell me they would not do it today even though this was the previous arrangment. The skylight over the breakfast nook was not part of the living social deal, but it should not be left in a dirtier and very visibly filthy condition than before they came. It's high enough that you need a very tall ladder like what they use other wise I would've just cleaned it myself! So in summary - STAY AWAY from this company. They are highly unprofessional, sloppy, do not stand by their work, and make more mess and work for you to clean up after they leave. Do yourself a favor and hire a professional company that guarantees your satisfaction with their work.

0
★☆☆☆☆

I would give negative stars if I could as I had a nightmare of an experience with this company. I ordered a promotional deal through living social for window cleaning and power washing of the house. When I called to make the appointment, I learned that the deal only covered a small 2 bedroom home so had to pay an extra $125 for the power washing of my home (about 2200 sq ft interior). I was surprised by this but said fine. So the worker came 3 hours late and this was only after I called to alert On the Spot that no one showed up. The worker apparently couldn't find my address via GPS so just skipped the job. No one has ever had a problem finding my home by GPS by the way. I overlooked this and the guy came and did the work. He left the interior of my windows completely filthy with dirty finger marks all over the inside as when he put the screens back in then closed the windows from the inside, his hands must've been very dirty from all the outside work. Just a very sloppy, unprofessional job. But this wasn't the worst thing. I have a small, slanted skylight over our breakfast nook that was filthy after he finished. Seemed that when he powerwashed the siding, the debris washed down and settled on this window. When sitting at our kitchen table and look up, you see all the disgusting debris and dirt streaks. I didn't notice this until after he left unfortunately for me. Again, this wasn't even the worst part. I called On the Spot and after numerous back and forth discussions he finally said he'd send someone out in a week to clean off the window, I just had to call and remind them. So I called to remind them. I spoke with the same guy in the office that I always dealt with and it was as if we had never spoken before. We went back and forth, I was put on hold numerous times, only for him to tell me they would not do it today even though this was the previous arrangment. The skylight over the breakfast nook was not part of the living social deal, but it should not be left in a dirtier and very visibly filthy condition than before they came. It's high enough that you need a very tall ladder like what they use other wise I would've just cleaned it myself! So in summary - STAY AWAY from this company. They are highly unprofessional, sloppy, do not stand by their work, and make more mess and work for you to clean up after they leave. Do yourself a favor and hire a professional company that guarantees your satisfaction with their work.

.

On The Spot did a great job on my home!!! Very friendly staff, and very helpful. Would definitely recommend!!

2
★★★★★

On The Spot did a great job on my home!!! Very friendly staff, and very helpful. Would definitely recommend!!

.

On The Spot has been doing work on my properties for over 10 years now. I have never had 1 issue with them with the work, with the price, etc. They have always been very accommodating and honest.

2
★★★★★

On The Spot has been doing work on my properties for over 10 years now. I have never had 1 issue with them with the work, with the price, etc. They have always been very accommodating and honest.

.

Horrible service! We scheduled an appointment and they told us their time-frame for arriving was 9am to sundown.

9am to sundown?? Really?!

Not only is that ridiculous, but it's a waste of time and bad business practice. How is this company still in business??

We waited for their arrival all day and it is now sundown and they are still a no-show. I highly recommend NOT using this company. Find someone else!!!!!

0
★☆☆☆☆

Horrible service! We scheduled an appointment and they told us their time-frame for arriving was 9am to sundown.

9am to sundown?? Really?!

Not only is that ridiculous, but it's a waste of time and bad business practice. How is this company still in business??

We waited for their arrival all day and it is now sundown and they are still a no-show. I highly recommend NOT using this company. Find someone else!!!!!

.

I have dealt with a lot of contractors in the past on renovations to my house, most of them wouldn't even show up for weeks. On The Spot changed all of that for me! I needed my roof repaired they came right away and fixed it before the big rain hit. I also had new siding put on by them. Their price was very competitive and their work was outstanding!

2
★★★★★

I have dealt with a lot of contractors in the past on renovations to my house, most of them wouldn't even show up for weeks. On The Spot changed all of that for me! I needed my roof repaired they came right away and fixed it before the big rain hit. I also had new siding put on by them. Their price was very competitive and their work was outstanding!

Pros: Showed up on time, did amazing work

Cons: None

.

They gave me an estimate to knock out a closet and build stairs leading to my basement. The price was higher then I expected but with good reason. The estimator explained to me what the work actually consisted of and the estimated completion time. The job was done about a week and a half later. The workers were very polite, hard working, and cleaned up everything. The job turned out well and i'm actually going to be getting another estimate from them for a power washing.

2
★★★★☆

They gave me an estimate to knock out a closet and build stairs leading to my basement. The price was higher then I expected but with good reason. The estimator explained to me what the work actually consisted of and the estimated completion time. The job was done about a week and a half later. The workers were very polite, hard working, and cleaned up everything. The job turned out well and i'm actually going to be getting another estimate from them for a power washing.

Pros: they do everything which is great - all in one company

Cons: prices a bit high

.

Good company but could have better pricing. The work and workers are great.They made sure I was satified before paying in full. Would use them again, Recommended!

2
★★★★☆

Good company but could have better pricing. The work and workers are great.They made sure I was satified before paying in full. Would use them again, Recommended!

Pros: great work, clean, satified

Cons: price could be better

.

On the spot did my chimney and gutters and I must say phenominal in all aspects! I can not think of one issue I had with them. It is over a year later and the work is still holding up and I've had my chimney repaired by 2 other companies several time. 5 star company!

2
★★★★★

On the spot did my chimney and gutters and I must say phenominal in all aspects! I can not think of one issue I had with them. It is over a year later and the work is still holding up and I've had my chimney repaired by 2 other companies several time. 5 star company!

Pros: Fair, great-quality work, polite, local, trustworthy, and dependable

Cons: they do not work in upstate NY and I have a vacation rental home there

.

I originally used on the spot for a FREE siding estimate! They also notice that my gutter were shot (which i already knew) but i wanted to get new siding first. The salesman came out promptly and gave me a GREAT price to do the siding and gutters together plus through in mesh gutter guards for FREE! The office was very polite and helpful. The worker didnt all speak english but were very polite and atleast 1 or 2 of the guys spoke english so there were no problems communicating. The jobs came out GORGEOUS and they cleaned up after themselves!!!! I am happy with this company and will continue to use them!

2
★★★★★

I originally used on the spot for a FREE siding estimate! They also notice that my gutter were shot (which i already knew) but i wanted to get new siding first. The salesman came out promptly and gave me a GREAT price to do the siding and gutters together plus through in mesh gutter guards for FREE! The office was very polite and helpful. The worker didnt all speak english but were very polite and atleast 1 or 2 of the guys spoke english so there were no problems communicating. The jobs came out GORGEOUS and they cleaned up after themselves!!!! I am happy with this company and will continue to use them!

Pros: show room, office building, family business, polite workers, clean, etc..

Cons: I can't seem to think of anything

.

They were great. They showed when they said the would. They worked clean and fast. On the Spot cleaned my gutters after the Hurricane. I had a great experience working with them.

2
★★★★★

They were great. They showed when they said the would. They worked clean and fast. On the Spot cleaned my gutters after the Hurricane. I had a great experience working with them.

Pros: Someone always took me calls

.

Bottom Line:

Mistakes after Mistakes made by unprofessional crew.
Messy. Bad communicators. Poor Attention to Quality.

Had to repeatedly call the office to report poor workmanship.

Would never recommend this organization, no matter how small of the job.
Extremely disgusted from the entire experience.

0
★☆☆☆☆

Bottom Line:

Mistakes after Mistakes made by unprofessional crew.
Messy. Bad communicators. Poor Attention to Quality.

Had to repeatedly call the office to report poor workmanship.

Would never recommend this organization, no matter how small of the job.
Extremely disgusted from the entire experience.

Cons: Never does the job right the first time. Never supervises the quality of product or services rendered.

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