S And S Hardware

★☆☆☆☆
  • 1818 Randolph Ave

    Saint Paul, MN 55105

    Map & Directions
  • 651-699-8080

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I went to S&S because I needed a tool to remove a nut from a long bolt. The salesperson sold me a socket wrench extension, when I actually needed a deep socket. When I tried to return the extension 1 or 2 days later with a receipt, I was told that tool sales are final. I explained that I had not used the extension and did not need it, but was still unable to return it. S&S got $10 off the sale, but they lost a customer.

1
★☆☆☆☆

I went to S&S because I needed a tool to remove a nut from a long bolt. The salesperson sold me a socket wrench extension, when I actually needed a deep socket. When I tried to return the extension 1 or 2 days later with a receipt, I was told that tool sales are final. I explained that I had not used the extension and did not need it, but was still unable to return it. S&S got $10 off the sale, but they lost a customer.

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