Celeb Lux Limos

★★★★★
  • 1 Lincoln Centre, 18 W. 140 Butterfield rd. 15th. Fl.

    Villa Park, IL 60181

    Map & Directions
  • 773-710-5466

About Celeb Lux Limos

Transportation & Storage

Transportation & Storage
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Celebluxlimos is a fraud, after celeblux collect your money they will not answer phone. never on time, drivers dress like bums, complete lies all around. limos are lemons and they not real Bentlys or Rolls Royce. these cars are lincolns

3
★★★★★

Celebluxlimos is a fraud, after celeblux collect your money they will not answer phone. never on time, drivers dress like bums, complete lies all around. limos are lemons and they not real Bentlys or Rolls Royce. these cars are lincolns

.

I highly recommend this service. My daughter's prom was perfect. The limo was beautiful, the driver was on time to pick her and her friends up and they were very happy with their driver's attentiveness. Thank you!

3
★★★★★

I highly recommend this service. My daughter's prom was perfect. The limo was beautiful, the driver was on time to pick her and her friends up and they were very happy with their driver's attentiveness. Thank you!

.

BEWARE of this company they are DISHONEST, DECEPTIVE, and borderline FRAUDULENT. The 25 of us had to make last minute transportation arrangements because of the grossly irresponsible way in which they run their business and handle their

3
★★★★★

BEWARE of this company they are DISHONEST, DECEPTIVE, and borderline FRAUDULENT. The 25 of us had to make last minute transportation arrangements because of the grossly irresponsible way in which they run their business and handle their

.

Customer Beware about CelebLuxLimos (www.celebluxlimos.com).

Please read reviews before booking with the company. They ruined our wedding pictures. We rented a "25" person party bus with the wedding package (champagne, red carpet, decorations all included), everything paid for in advance.

After the ceremony, we headed to the bus with our 23 guests to find out the bus only sat 18 people (and that was uncomfortable). The other seven people had to stand. There was no red carpet to the bus, no champagne, no ice, no cooler or fridge and the MP3 player was broken.

We thought, oh well, lets have fun. We had the driver for 3 hours and planned on going to 2 or 3 parks to take wedding pictures. We told the driver where to take us first. When he missed the turn, one of the passengers standing asked if he needed directions. He responded with, "no, I need to make a quick stop." I climbed over everyone and asked the driver is there is a problem. He said no and that he needs to make a quick stop. We then pull into a gas station. He turns back to me and orders me to get out of the bus and fill the tank.

I was extremely confused, as the fuel and gratuity were pre-paid. He refused to move the bus until I filled the tank. I thought to myself, when was the last time I got into a limo or cab and I was responsible for filling the tank. We spent about 10 minutes arguing and he finally called his boss. I spoke to his boss, explained the situation and then the driver spoke to him. Again, he refused to move until I filled the tank.

He held us against our will for 30 minutes. After some more discussions, the driver decided to dump us off at the reception and would not take us to where we wanted. We did not make it to any of the parks for pictures.

We moved on and did not let it ruin the night. We headed inside and the reception was perfect. The next morning, I come to find out the driver came back to the reception hall and told some of our guests who were just arriving that nothing was paid for and unless someone pays him $300, he is going to call the police. One of my very kind guests did not want this to ruin our wedding night, so he paid with his credit card.

So not only was the bus smaller than advertised, wedding package not provided, broken mp3 player, and missed pictures while being held against our will, we got embarrassed because the driver comes back, lies to one of our guests and steals $300.

I am not one to spend time posting reviews, however, when something like this happens, I want to inform other consumers so they are not in a similar situation.

I even gave CelebLuxLimo the benefit of the doubt in case our driver was new and they did not know what happened. I called them the day after the wedding and the dispatcher told me he would return my call once he spoke to the owner. I never got a call back.

I called them a few days later and told them I would be willing to go on with my life and they could focus on their business if they provided a full refund. Their response was that the bus was there and that is all that matters. I told them that they can reconsider and if they do not agree to a refund, that I will contact the Better Business Bureau as well as post reviews about my experience.

Well, as you read, you know the outcome and how CelebLuxLimos does business. Please use caution if you decide to use this company.

1
★☆☆☆☆

Customer Beware about CelebLuxLimos (www.celebluxlimos.com).

Please read reviews before booking with the company. They ruined our wedding pictures. We rented a "25" person party bus with the wedding package (champagne, red carpet, decorations all included), everything paid for in advance.

After the ceremony, we headed to the bus with our 23 guests to find out the bus only sat 18 people (and that was uncomfortable). The other seven people had to stand. There was no red carpet to the bus, no champagne, no ice, no cooler or fridge and the MP3 player was broken.

We thought, oh well, lets have fun. We had the driver for 3 hours and planned on going to 2 or 3 parks to take wedding pictures. We told the driver where to take us first. When he missed the turn, one of the passengers standing asked if he needed directions. He responded with, "no, I need to make a quick stop." I climbed over everyone and asked the driver is there is a problem. He said no and that he needs to make a quick stop. We then pull into a gas station. He turns back to me and orders me to get out of the bus and fill the tank.

I was extremely confused, as the fuel and gratuity were pre-paid. He refused to move the bus until I filled the tank. I thought to myself, when was the last time I got into a limo or cab and I was responsible for filling the tank. We spent about 10 minutes arguing and he finally called his boss. I spoke to his boss, explained the situation and then the driver spoke to him. Again, he refused to move until I filled the tank.

He held us against our will for 30 minutes. After some more discussions, the driver decided to dump us off at the reception and would not take us to where we wanted. We did not make it to any of the parks for pictures.

We moved on and did not let it ruin the night. We headed inside and the reception was perfect. The next morning, I come to find out the driver came back to the reception hall and told some of our guests who were just arriving that nothing was paid for and unless someone pays him $300, he is going to call the police. One of my very kind guests did not want this to ruin our wedding night, so he paid with his credit card.

So not only was the bus smaller than advertised, wedding package not provided, broken mp3 player, and missed pictures while being held against our will, we got embarrassed because the driver comes back, lies to one of our guests and steals $300.

I am not one to spend time posting reviews, however, when something like this happens, I want to inform other consumers so they are not in a similar situation.

I even gave CelebLuxLimo the benefit of the doubt in case our driver was new and they did not know what happened. I called them the day after the wedding and the dispatcher told me he would return my call once he spoke to the owner. I never got a call back.

I called them a few days later and told them I would be willing to go on with my life and they could focus on their business if they provided a full refund. Their response was that the bus was there and that is all that matters. I told them that they can reconsider and if they do not agree to a refund, that I will contact the Better Business Bureau as well as post reviews about my experience.

Well, as you read, you know the outcome and how CelebLuxLimos does business. Please use caution if you decide to use this company.

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