Beck & Masten Buick GMC South

★★★★★
Beck & Masten South Buick GMC - where friends have been sending friends since 1982! Great Deals, Great Service & unbeatable value!
  • 12820 Gulf Fwy

    Houston, TX 77034

    Map & Directions
  • 713-947-4111

Automotive

Automotive
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.

Since 2004 I have bought 7 brand new gm cars and trucks. Beck and Masten was the best experience that I have ever had. Unless anything changes, When it's time to trade in my wife's Malibu we will go to Beck and Masten and try to get her a new Buick.!""

2
★★★★★

Since 2004 I have bought 7 brand new gm cars and trucks. Beck and Masten was the best experience that I have ever had. Unless anything changes, When it's time to trade in my wife's Malibu we will go to Beck and Masten and try to get her a new Buick.!""

.

I purchased a used Chevy Traverse from Eddie Washington on Monday. He was great. He helped the whole situation run smoothly. He was an overall great guy and salesman. He sent me to Linda to set up having a DVD system and tinted windows installed. She was also very helpful and a great lady. She also made the whole transition run very smoothly. I will be calling her soon to possibly adding running boards to my vehicle. They both made me feel important and put great effort into my purchase. I dont want to leave Frank in finance out, he also was great. He knows what he was doing and was very friendly. I felt they were all looking out for my best interest. --We were overall very pleased. It was our second purchase from Beck & Masten and we will return as costumers again possibly this year.

2
★★★★★

I purchased a used Chevy Traverse from Eddie Washington on Monday. He was great. He helped the whole situation run smoothly. He was an overall great guy and salesman. He sent me to Linda to set up having a DVD system and tinted windows installed. She was also very helpful and a great lady. She also made the whole transition run very smoothly. I will be calling her soon to possibly adding running boards to my vehicle. They both made me feel important and put great effort into my purchase. I dont want to leave Frank in finance out, he also was great. He knows what he was doing and was very friendly. I felt they were all looking out for my best interest. --We were overall very pleased. It was our second purchase from Beck & Masten and we will return as costumers again possibly this year.

.

They did a great Job! Alex was great!

2
★★★★☆

They did a great Job! Alex was great!

.

The service was amazing; everyone was very helpful in making what can be a stressful decision calming. I was able to provide them with all of my information so I knew ahead of time what was affordable for my budget. I would highly recommend this dealership.

2
★★★★★

The service was amazing; everyone was very helpful in making what can be a stressful decision calming. I was able to provide them with all of my information so I knew ahead of time what was affordable for my budget. I would highly recommend this dealership.

.

Toby exceeded our expectations for customer service. He even delivered our vehicle to our house with a full tank of gas. I would recommend him to anyone.

2
★★★★☆

Toby exceeded our expectations for customer service. He even delivered our vehicle to our house with a full tank of gas. I would recommend him to anyone.

.

Thanks again to everyone involved as we are proud owners of a first time GMC vehicle. You can rest assure you will se us again in the future as a repeat customer and will spread the work here about your dealership.

2
★★★★☆

Thanks again to everyone involved as we are proud owners of a first time GMC vehicle. You can rest assure you will se us again in the future as a repeat customer and will spread the work here about your dealership.

.

Ada was very friendly and helpful making our car buying experience a pleasant one. We would definitely recommend her to friends and family. We will definitely come to her again for out future car needs. Thank you for a non sleezy experience.

2
★★★★☆

Ada was very friendly and helpful making our car buying experience a pleasant one. We would definitely recommend her to friends and family. We will definitely come to her again for out future car needs. Thank you for a non sleezy experience.

.

Good seller helps me a lot with everything. Answer all my questions. Will recommend her with other people!!!

2
★★★★★

Good seller helps me a lot with everything. Answer all my questions. Will recommend her with other people!!!

.

We are very satisfied on everything! Thank you all!!!

2
★★★★☆

We are very satisfied on everything! Thank you all!!!

.

Excellent experience. Frank Nolden was very professional.

2
★★★★★

Excellent experience. Frank Nolden was very professional.

.

Sales person Ben Schoales was a complete professional Steve Cummings also a professional!!!

1
★★★☆☆

Sales person Ben Schoales was a complete professional Steve Cummings also a professional!!!

.

Amazing!!! Toby O. is a very good salesman and I would come back to buy just from him.

2
★★★★★

Amazing!!! Toby O. is a very good salesman and I would come back to buy just from him.

.

Frank Nolden went out of his way to get me the car I wanted with the options and colors that I wanted and delivered the car to my home, where we completed the paperwork.\r\n

2
★★★★★

Frank Nolden went out of his way to get me the car I wanted with the options and colors that I wanted and delivered the car to my home, where we completed the paperwork.\r\n

.

Way to go Beck and Masten for great personnel like Jason and Toby for being professionals and great sales people!\r\n

2
★★★★☆

Way to go Beck and Masten for great personnel like Jason and Toby for being professionals and great sales people!\r\n

.

Im glad to say that yall have great sales personnel, especially the young lady that helped us purchase our new vehicle! Thanks to all!\r\n

2
★★★★★

Im glad to say that yall have great sales personnel, especially the young lady that helped us purchase our new vehicle! Thanks to all!\r\n

.

I thought the whole experience was wonderful however there was one person that was not on top of his game but overall I thought that everything and everyone else were great!

2
★★★★☆

I thought the whole experience was wonderful however there was one person that was not on top of his game but overall I thought that everything and everyone else were great!

.

Beck and Masten has been the best experience that we have had in years of buying automobiles. Will send friendly and family members to Beck and Masten so they can get the great experience I had. Thanks guys!!!

2
★★★★★

Beck and Masten has been the best experience that we have had in years of buying automobiles. Will send friendly and family members to Beck and Masten so they can get the great experience I had. Thanks guys!!!

.

Happy with the vehicle I bought and the sales representative was very professional and courteous. He was also very persistent, his persistence paid off!

2
★★★★★

Happy with the vehicle I bought and the sales representative was very professional and courteous. He was also very persistent, his persistence paid off!

.

I am writing to express my gratitude to the staff at Beck and Masten for a wonderful car buying experience. My previous car was totaled in a major accident, and buying a new car in a one day was stressful situation that I dreaded. However, Toby Ohnesorge and others (as well as the great looking LaCrosse) made the event unexpectedly enjoyable.\r\n\r\nOn a rainy Tuesday morning, I stopped by Beck and Masten before 9:00 simply to pass time before going to other auto dealership. At that time, computer research and visual appeal had narrowed my search to Infiniti G34 or Hyundai Genesis. On the lot, I was eyeing the LaCrosse when Toby came out in the rain and asked if I needed assistance. Soon, I was tests driving a car I had not remotely considered.. And loving it!\r\n\r\nThroughout the process, Toby was simply wonderful. He redefines the car salesman stereotype. Toby blends personal attention and professional knowledge in a manner that is comforting and straight forward. As a forever pharmaceutical sales trainer and manager, I feel Toby exemplifies the best qualities of an effective salesperson. I was most impressed with his ability to LISTEN and RESPOND to both my specific as well as implied needs. Although very thorough in product knowledge, he was calm and followed up on questions in which he was not certain. As I started earlier, I was stressed, passing time, and ready to buy another make of vehicle that day. Tobys genuine approach, as well as an unexpectedly min-blowing vehicle, made a dreaded decision process over in a matter of 1 hours!!! Furthermore, although several snags and bumps in the road occurred before delivery, Toby was there to get the situation corrected while maintain constant communication with me. I now proudly drive the best looking LaCrosse CXS in Houston!\r\n\r\nI also had the pleasure of meeting J. Beck, Jamie and Manie (Service), Shannon (Financing) and Carrie (Aftermarket), as well as others at your dealership. I was treated very well by all, which only reinforced the car-buying decision that Toby and Buick had begun.\r\n\r\nI look forward to (and expect) continued excellent service at Beck and Masten GMC/Buick. Finally, I am confident I will be referring others to Toby in the future. When people see my White Diamond Buick and hear of my pleasant buying experience, I am certain others will want to drive the (second, etc) best looking LaCrosse in Houston!\r\n

2
★★★★★

I am writing to express my gratitude to the staff at Beck and Masten for a wonderful car buying experience. My previous car was totaled in a major accident, and buying a new car in a one day was stressful situation that I dreaded. However, Toby Ohnesorge and others (as well as the great looking LaCrosse) made the event unexpectedly enjoyable.\r\n\r\nOn a rainy Tuesday morning, I stopped by Beck and Masten before 9:00 simply to pass time before going to other auto dealership. At that time, computer research and visual appeal had narrowed my search to Infiniti G34 or Hyundai Genesis. On the lot, I was eyeing the LaCrosse when Toby came out in the rain and asked if I needed assistance. Soon, I was tests driving a car I had not remotely considered.. And loving it!\r\n\r\nThroughout the process, Toby was simply wonderful. He redefines the car salesman stereotype. Toby blends personal attention and professional knowledge in a manner that is comforting and straight forward. As a forever pharmaceutical sales trainer and manager, I feel Toby exemplifies the best qualities of an effective salesperson. I was most impressed with his ability to LISTEN and RESPOND to both my specific as well as implied needs. Although very thorough in product knowledge, he was calm and followed up on questions in which he was not certain. As I started earlier, I was stressed, passing time, and ready to buy another make of vehicle that day. Tobys genuine approach, as well as an unexpectedly min-blowing vehicle, made a dreaded decision process over in a matter of 1 hours!!! Furthermore, although several snags and bumps in the road occurred before delivery, Toby was there to get the situation corrected while maintain constant communication with me. I now proudly drive the best looking LaCrosse CXS in Houston!\r\n\r\nI also had the pleasure of meeting J. Beck, Jamie and Manie (Service), Shannon (Financing) and Carrie (Aftermarket), as well as others at your dealership. I was treated very well by all, which only reinforced the car-buying decision that Toby and Buick had begun.\r\n\r\nI look forward to (and expect) continued excellent service at Beck and Masten GMC/Buick. Finally, I am confident I will be referring others to Toby in the future. When people see my White Diamond Buick and hear of my pleasant buying experience, I am certain others will want to drive the (second, etc) best looking LaCrosse in Houston!\r\n

.

From my first phone call to Mike picking me up from the airport, I have had a great experience. Mike is fantastic!\n

2
★★★★★

From my first phone call to Mike picking me up from the airport, I have had a great experience. Mike is fantastic!\n

.

Excellent experience. Frank Nolden was very professional.\r\n

2
★★★★★

Excellent experience. Frank Nolden was very professional.\r\n

.

Pleasant, quick, and efficient. Staff was extremely personable and respectful.\r\n

2
★★★★★

Pleasant, quick, and efficient. Staff was extremely personable and respectful.\r\n

.

Great! No hassle, no pressure overall great experience

2
★★★★★

Great! No hassle, no pressure overall great experience

.

Really worked very hard to get this done and made the deal happen\n

2
★★★★★

Really worked very hard to get this done and made the deal happen\n

.

Outstanding customer rep.\n

2
★★★★★

Outstanding customer rep.\n

.

Came in to buy a vehicle for my wife- Great service opportunity convinced me to get one for myself as well! Thanks Thadeus!

2
★★★★★

Came in to buy a vehicle for my wife- Great service opportunity convinced me to get one for myself as well! Thanks Thadeus!

.

Amazing! Toby O. is a very good salesman and I would come back to buy just from him\n

2
★★★★★

Amazing! Toby O. is a very good salesman and I would come back to buy just from him\n

.

Great to deal with. This was the 2nd truck I bought from him and wouldnt have come back if he didnt provide great prices and customer service\n

2
★★★★★

Great to deal with. This was the 2nd truck I bought from him and wouldnt have come back if he didnt provide great prices and customer service\n

.

Awesome, Best ever

2
★★★★★

Awesome, Best ever

.

We had the privilege to work with two outstanding salesmen (Thaddeous and woody) who were both professional and fun to work with\n

2
★★★★★

We had the privilege to work with two outstanding salesmen (Thaddeous and woody) who were both professional and fun to work with\n

.

Chad was great to work with, he helped us get exactly what we wanted\n

2
★★★★★

Chad was great to work with, he helped us get exactly what we wanted\n

.

Have purchased nine new vehicles @ this dealership since March 2005. their is no other dealer I would even consider now when purchasing a new GMC, Buick or preowned vehicle. They make you feel like family. I recommend to anyone that will listen to please check out Beck & Masten for your automotive needs first. You will not come away dissatisfied.\n

2
★★★★★

Have purchased nine new vehicles @ this dealership since March 2005. their is no other dealer I would even consider now when purchasing a new GMC, Buick or preowned vehicle. They make you feel like family. I recommend to anyone that will listen to please check out Beck & Masten for your automotive needs first. You will not come away dissatisfied.\n

.

THE BEST AUTO SERVICE EXPERIENCE I HAVE HAD IN THE USA. THE WARRANTY ON MY SUV HAD JUST RAN OUT AND THE A/C QUIT WORKING. I WENT TO THE SERVICE DEPARTMENT TO HAVE THE PROBLEM FIXED. I EXPECTED A BILL FOR ABOUT $900 AND UP. TO MY SURPRISE MY SERVICE ADVISER CALLED ME AND SAID SHE HAD DISCUSSED THE MATTER WITH HER MANAGER WHO THEN CALLED THE MANUFACTURER FOR ASSISTANCE. HE SUCCEEDED IN GETTING MY AC REPAIRED FOR A $100 DEDUCTIBLE AND THE MANUFACTURER PAID THE DIFFERENCE WHICH WAS ABOUT $500. I WAS CALLED AND UPDATED BUT MOST IMPORTANTLY , MY SERVICE ADVISER EVEN SENT ME AN EMAIL OF THE ONGOING STATUS OF MY VEHICLE. I AM A DOCTOR AND I AM USUALLY VERY BUSY AND HARD TO REACH. BUT MY SERVICE ADVISER REACHED ME AND EVEN FOLLOWED UP TWO DAYS AFTER I HAD PICKED UP MY VEHICLE. BECAUSE OF THIS SERVICE I WENT AND PURCHASED A NEW SUV FOR MY WIFE. I HAVE USED THIS DEALER EVER SINCE. THEIR SERVICE IS VERY COMMENDABLE.\n

2
★★★★★

THE BEST AUTO SERVICE EXPERIENCE I HAVE HAD IN THE USA. THE WARRANTY ON MY SUV HAD JUST RAN OUT AND THE A/C QUIT WORKING. I WENT TO THE SERVICE DEPARTMENT TO HAVE THE PROBLEM FIXED. I EXPECTED A BILL FOR ABOUT $900 AND UP. TO MY SURPRISE MY SERVICE ADVISER CALLED ME AND SAID SHE HAD DISCUSSED THE MATTER WITH HER MANAGER WHO THEN CALLED THE MANUFACTURER FOR ASSISTANCE. HE SUCCEEDED IN GETTING MY AC REPAIRED FOR A $100 DEDUCTIBLE AND THE MANUFACTURER PAID THE DIFFERENCE WHICH WAS ABOUT $500. I WAS CALLED AND UPDATED BUT MOST IMPORTANTLY , MY SERVICE ADVISER EVEN SENT ME AN EMAIL OF THE ONGOING STATUS OF MY VEHICLE. I AM A DOCTOR AND I AM USUALLY VERY BUSY AND HARD TO REACH. BUT MY SERVICE ADVISER REACHED ME AND EVEN FOLLOWED UP TWO DAYS AFTER I HAD PICKED UP MY VEHICLE. BECAUSE OF THIS SERVICE I WENT AND PURCHASED A NEW SUV FOR MY WIFE. I HAVE USED THIS DEALER EVER SINCE. THEIR SERVICE IS VERY COMMENDABLE.\n

.

We walked out of three different dealerships before coming to yours. We really appreciate the way we were treated there and have already started recommending them to our friends. Please be sure to thank them for all their help

2
★★★★★

We walked out of three different dealerships before coming to yours. We really appreciate the way we were treated there and have already started recommending them to our friends. Please be sure to thank them for all their help

.

completely satisfied with experience\n

2
★★★★★

completely satisfied with experience\n

.

Way to go Beck And Masten! Jason beck and toby were very professional\n

2
★★★★★

Way to go Beck And Masten! Jason beck and toby were very professional\n

.

Satisfied with salesman. He took us directly to what we were looking for price range and type of vehicle\n

2
★★★★★

Satisfied with salesman. He took us directly to what we were looking for price range and type of vehicle\n

.

This is the most plesant vehicle buying expierience I've ever had. All personnel very personable.\r\n

2
★★★★★

This is the most plesant vehicle buying expierience I've ever had. All personnel very personable.\r\n

.

Fantastic! Mr. T was GREAT. (keep up the good work)\r\n

2
★★★★★

Fantastic! Mr. T was GREAT. (keep up the good work)\r\n

.

I just purchased a GMC Crewcab and I want to relate the experience I had with one of your dealers. I must say this was the most pleasant buying experience I have ever had with an automobile dealer. There was absolutely no pressure and they did everything they promised to do. I had a damaged tailgate and i took it back a few days later, and after seeing it, they took care of it immediately. The salesman, Toby O. was very courteous and allowed me to drive the vehicle without an employee accompaning me. This is unheard of today and i really appreciated the trust they placed in me. Toby didnt even ask for my driver's License. He also sent me a thank you card. Thaddeus C. the fleet manager took care of closing the deal and, he too, was svery cooperative and didnt give me a lot of double talk on not being able to do this or that. Pete T. the general manager also did a follow up with an email thanking me for my purchase. I also talked with Mr. Beck, and he too, ask if i was being taken care of. Yes this has been a very pleasant experience so far, and i have no reason to believe at this time, that anything will change in the future. I can't say enough about this dealership. It was indeed a pleasure working with the entire staff. It left a wonderful taste in my mouth and you can rest assured that i will return .\r\n

2
★★★★★

I just purchased a GMC Crewcab and I want to relate the experience I had with one of your dealers. I must say this was the most pleasant buying experience I have ever had with an automobile dealer. There was absolutely no pressure and they did everything they promised to do. I had a damaged tailgate and i took it back a few days later, and after seeing it, they took care of it immediately. The salesman, Toby O. was very courteous and allowed me to drive the vehicle without an employee accompaning me. This is unheard of today and i really appreciated the trust they placed in me. Toby didnt even ask for my driver's License. He also sent me a thank you card. Thaddeus C. the fleet manager took care of closing the deal and, he too, was svery cooperative and didnt give me a lot of double talk on not being able to do this or that. Pete T. the general manager also did a follow up with an email thanking me for my purchase. I also talked with Mr. Beck, and he too, ask if i was being taken care of. Yes this has been a very pleasant experience so far, and i have no reason to believe at this time, that anything will change in the future. I can't say enough about this dealership. It was indeed a pleasure working with the entire staff. It left a wonderful taste in my mouth and you can rest assured that i will return .\r\n

.

Toby was absolutely awesome! He made our buying expierience fun and easy. His service, and genuine personality made the whole expierience for us. Then , on top of that when there was a little snag he jumped right on it and made it RIGHT! Now that is customer service. What really made toby great is when things weren't perfect he went the extra mile to make it better. Any one can strive for perfection, thats not what whats someone great! What makes them great is service recovery, when things go wrong.\r\n

2
★★★★★

Toby was absolutely awesome! He made our buying expierience fun and easy. His service, and genuine personality made the whole expierience for us. Then , on top of that when there was a little snag he jumped right on it and made it RIGHT! Now that is customer service. What really made toby great is when things weren't perfect he went the extra mile to make it better. Any one can strive for perfection, thats not what whats someone great! What makes them great is service recovery, when things go wrong.\r\n

.

They are the best dealership I have been too!\r\n

2
★★★★★

They are the best dealership I have been too!\r\n

.

I am indeed completely satisfied with my sales person, he is courteous and professional, moreover, I appreciate his low-key approach.

2
★★★★★

I am indeed completely satisfied with my sales person, he is courteous and professional, moreover, I appreciate his low-key approach.

.

Toby always treated me and my family with courtesy. Even though I was having a bad day on the day of the pickup of my new vehicle, toby catered to me and made my complete buying expierience at your dealership a wonderful one. I have purchased many vehicles in my life, and toby is one of the best salespersons i have encountered.\r\n

2
★★★★★

Toby always treated me and my family with courtesy. Even though I was having a bad day on the day of the pickup of my new vehicle, toby catered to me and made my complete buying expierience at your dealership a wonderful one. I have purchased many vehicles in my life, and toby is one of the best salespersons i have encountered.\r\n

.

Thank you Toby. If we were to buy another car it would be Beck +masten first. Again tob was what a saleperson should be.

2
★★★★★

Thank you Toby. If we were to buy another car it would be Beck +masten first. Again tob was what a saleperson should be.

.

people were genuine and nice and knowledgeable....made buyin fun again..... Ben the sales manager is great.

2
★★★★★

people were genuine and nice and knowledgeable....made buyin fun again..... Ben the sales manager is great.

.

I just bought a GMC crewcab and I want to relate the experience I had with one of your dealers. I purchased the truck at Beck and Masten GMC, Buick in Houston, Texas. I must say this was the most pleasant buying experience I have ever had with an automobile dealer. There was absolutely no pressure and they did everything they promised to do. I had a damaged tailgate and I took it back a few days later, and after seeing it, they took care of it immediately. The Salesman, Toby Ohnesorge was very courteous and allowed me to drive the vehicle without an employee accompaniyng me. This is unheard of today and I really appreciated the trust they place in me. Toby didnt even ask for my driver's license. He also sent me a thank you card. Thaddeus Cartwright, the fleet manager took care of closing the deal and , he too, was very cooperative and didnt give me a lot of double talk on not being able to do this or that. Pete Trammell, the general manager also did a follow up with an email thanking me for my purchase. I also talked with Mr. Beck, and he, too, ask if I was being taken care of. Yes, this has been a very pleasant experience so far, and I have no resaon to believe at this time, that anything will change in the future. I cant say enough about this dealership. It was indeed, a pleasure working with the entire staff. It left a wonderful taste in my mouth and you can rest assured that I will return to Beck and Masten. Please convey my thoughts with the dealership

2
★★★★★

I just bought a GMC crewcab and I want to relate the experience I had with one of your dealers. I purchased the truck at Beck and Masten GMC, Buick in Houston, Texas. I must say this was the most pleasant buying experience I have ever had with an automobile dealer. There was absolutely no pressure and they did everything they promised to do. I had a damaged tailgate and I took it back a few days later, and after seeing it, they took care of it immediately. The Salesman, Toby Ohnesorge was very courteous and allowed me to drive the vehicle without an employee accompaniyng me. This is unheard of today and I really appreciated the trust they place in me. Toby didnt even ask for my driver's license. He also sent me a thank you card. Thaddeus Cartwright, the fleet manager took care of closing the deal and , he too, was very cooperative and didnt give me a lot of double talk on not being able to do this or that. Pete Trammell, the general manager also did a follow up with an email thanking me for my purchase. I also talked with Mr. Beck, and he, too, ask if I was being taken care of. Yes, this has been a very pleasant experience so far, and I have no resaon to believe at this time, that anything will change in the future. I cant say enough about this dealership. It was indeed, a pleasure working with the entire staff. It left a wonderful taste in my mouth and you can rest assured that I will return to Beck and Masten. Please convey my thoughts with the dealership

.

My wife and I were very well taken care of. I'm very pleased with the service!! Good Job Billy!!

2
★★★★★

My wife and I were very well taken care of. I'm very pleased with the service!! Good Job Billy!!

 

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