Porsche of Fort Myers

★★☆☆☆
  • 10064 Daniels Interstate Court

    Fort Myers, FL 33913

    Map & Directions
  • 239-225-7618

About Porsche of Fort Myers

Categories
  • Auto Dealers
  • Used Car Dealers
  • Automotive Repair
  • Luxury Stores
Details
  • Oil Changes
2.0 1
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My 1983 Porsche 944 was brought in for service on Friday, June 7th 2013. The car was in for a total of 6 hrs in which 6 jobs, including free multi point inspection, were performed. When I got the final bill, I was charged $1103.20 for labor. Wether they took a lunch break or not, this converts to $183.87/hour; their listed hourly rate = $135 (by the way, after the fact, I found out that Sarasota's SunCoast Porsche's vintage labor rate =$79/hr. One of the jobs was to correct the rear hatch from opening itself when driving over a bump. Diagnosis was hatch locks being out of adjustment, which was corrected at a cost of $135. Well, it did not fix the problem, so back we went. The mechanic looked over it again and stated that both locking mechanisms need replacing. Why didn't they see that during the initial service? When contacting the service manager the following day to ask if the service could be converted to hourly, instead of by the job, she stated she would look into it and give me an answer on Monday morning. In order to get an answer, I had to call on Tuesday and I was told that she cannot do anything about it. Being a business owner myself, I consider that as not willing to do anything about it. The same day, I contacted the business manager, who stated going to look into it and giving me a call back that day......... I am still waiting!!!

2
★★☆☆☆

My 1983 Porsche 944 was brought in for service on Friday, June 7th 2013. The car was in for a total of 6 hrs in which 6 jobs, including free multi point inspection, were performed. When I got the final bill, I was charged $1103.20 for labor. Wether they took a lunch break or not, this converts to $183.87/hour; their listed hourly rate = $135 (by the way, after the fact, I found out that Sarasota's SunCoast Porsche's vintage labor rate =$79/hr. One of the jobs was to correct the rear hatch from opening itself when driving over a bump. Diagnosis was hatch locks being out of adjustment, which was corrected at a cost of $135. Well, it did not fix the problem, so back we went. The mechanic looked over it again and stated that both locking mechanisms need replacing. Why didn't they see that during the initial service? When contacting the service manager the following day to ask if the service could be converted to hourly, instead of by the job, she stated she would look into it and give me an answer on Monday morning. In order to get an answer, I had to call on Tuesday and I was told that she cannot do anything about it. Being a business owner myself, I consider that as not willing to do anything about it. The same day, I contacted the business manager, who stated going to look into it and giving me a call back that day......... I am still waiting!!!

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