Mobile Autosports

★★☆☆☆
  • 126 Greenville Boulevard Southwest

    Greenville, NC 27834

    Map & Directions
  • 252-355-4444

About Mobile Autosports

Categories
  • Automotive
Details
  • Car Stereos
  • Window Tinting

Automotive

Automotive
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2.0 1
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This USED TO BE the go-to place for very high quality custom automotive audio/video/gizmo work done WHEN this place was (1) being run by brother Alton, (2) called Mobile Millenia & (3) was on the same side of the street as BestBuy.

Then, around 2009, things slowly changed ? and for the worse. (1) Alton's brother Ken took charge of the operation, (2) the name was changed to Mobile AutoSports & (3) the shop was moved directly across the street from BestBuy (between the railroad tracks and the now-defunct Arby's).

When Alton was in charge, if things got in a bind, Alton rolled his sleeves right up and got it worked out. Once Alton told me his reputation for good work was the most valuable thing he had. I guess Ken doesn't see it that way, as I just returned home from yet another appointment broken by Ken, right to my face. The last FIVE times I walked into this store with work, Ken has turned it away with some kind of excuse or another. Three of those visits were appointments broken face-to-face, with no advance phone call. This time I was told that he "didn't know about today's schedule or tomorrow's schedule either, but I'll call you." Of course, he's never once called about this sort of thing in the past.

What's really going on here is that Alton was about customer service, highly customized automotive after-market work and quality-of-product, while Brother Ken is all about rippin' the dalla. Quickie $300 window tint jobs are now the daily bread-and-butter that pays the light bills - and the cream is $1000-$2000 tickets for grossly overpriced audio/video/alarm/gizmo equipment plus installation. So when EYE walk into the store with a 30-minute, $100 piece of work, well Ken just couldn't care less. So he repeatedly cancelled my appointments, offering BS excuses, to make room for more tint and gizmo tickets. If Ken would actually schedule enough installer capacity, he could take on all the work, but he apparently can't figure out how to write a good schedule for his employees ? any better than he can for his customers.

Ken's still coasting on the strong reputation that Alton built up over the years. And there's no other window tinter with a shop in a highly trafficked/visible location. So, for the moment, it's kinda his game for walk-in business. Still, the chickens will come home to roost soon enough. Two years ago two people I sent to this shop with my highest recommendation came back to me with complaints ? and I was shocked. Now, apparently, it's become my turn to "get the shaft from Ken."

For window tint, I'd suggest you go somewhere where window tint is WHAT THEY DO FOR A LIVING, instead of this place, that slaps tint as a side business. One pure-tint shop in Greenville is SCI Technologies, 113-I West Firetower. I stopped in there, made inquiry - and I found out they only use 3M materials. It says 3M on the signs out front and inside.

Come to think of it, I've never seen any signs at all about tint brands/materials over at Ken's shop. Hmmmm.

RECOMMENDATION: You can get high-end audio/video for less elsewhere. For window tint, go somewhere else in town where it's the main line of business.

2
★★☆☆☆

This USED TO BE the go-to place for very high quality custom automotive audio/video/gizmo work done WHEN this place was (1) being run by brother Alton, (2) called Mobile Millenia & (3) was on the same side of the street as BestBuy.

Then, around 2009, things slowly changed ? and for the worse. (1) Alton's brother Ken took charge of the operation, (2) the name was changed to Mobile AutoSports & (3) the shop was moved directly across the street from BestBuy (between the railroad tracks and the now-defunct Arby's).

When Alton was in charge, if things got in a bind, Alton rolled his sleeves right up and got it worked out. Once Alton told me his reputation for good work was the most valuable thing he had. I guess Ken doesn't see it that way, as I just returned home from yet another appointment broken by Ken, right to my face. The last FIVE times I walked into this store with work, Ken has turned it away with some kind of excuse or another. Three of those visits were appointments broken face-to-face, with no advance phone call. This time I was told that he "didn't know about today's schedule or tomorrow's schedule either, but I'll call you." Of course, he's never once called about this sort of thing in the past.

What's really going on here is that Alton was about customer service, highly customized automotive after-market work and quality-of-product, while Brother Ken is all about rippin' the dalla. Quickie $300 window tint jobs are now the daily bread-and-butter that pays the light bills - and the cream is $1000-$2000 tickets for grossly overpriced audio/video/alarm/gizmo equipment plus installation. So when EYE walk into the store with a 30-minute, $100 piece of work, well Ken just couldn't care less. So he repeatedly cancelled my appointments, offering BS excuses, to make room for more tint and gizmo tickets. If Ken would actually schedule enough installer capacity, he could take on all the work, but he apparently can't figure out how to write a good schedule for his employees ? any better than he can for his customers.

Ken's still coasting on the strong reputation that Alton built up over the years. And there's no other window tinter with a shop in a highly trafficked/visible location. So, for the moment, it's kinda his game for walk-in business. Still, the chickens will come home to roost soon enough. Two years ago two people I sent to this shop with my highest recommendation came back to me with complaints ? and I was shocked. Now, apparently, it's become my turn to "get the shaft from Ken."

For window tint, I'd suggest you go somewhere where window tint is WHAT THEY DO FOR A LIVING, instead of this place, that slaps tint as a side business. One pure-tint shop in Greenville is SCI Technologies, 113-I West Firetower. I stopped in there, made inquiry - and I found out they only use 3M materials. It says 3M on the signs out front and inside.

Come to think of it, I've never seen any signs at all about tint brands/materials over at Ken's shop. Hmmmm.

RECOMMENDATION: You can get high-end audio/video for less elsewhere. For window tint, go somewhere else in town where it's the main line of business.

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