ADT is outstanding in their services because they make sure that all of their customers are provided with the services they need. I can say this because the sister and I are using ADT. If you have been thinking of any alarm system that you need for your family, you should choose ADT. They have packages for as low as $49 upon installation. Aside from that, their customer service representatives, installers, and technicians are all professionals. You will never have problems with ADT.
The fitting of the alarm was quite a lengthy process (about 5 hours) but the engineers did a marvellous job with all the wires, either hiding them or making sure that they were not unsightly. They also made slight changes to the installation plan to ensure the best protection possible. We opted for sensors upstairs and downstairs as well as a door sensor. This allows you to protect the whole of your home when going out or selected areas at different times. How easy is it to use? Both my children have been able to set and de-activate the alarm since they were 10 & 12 and if they can remember how to then anybody can!!
They CLAIM you can transfer you contract anywhere in the US- but beware because when you transfer- keep in mind they will not let you out of the existing contract, SO THEY CLAIM, & if you try to tranfer they expect you to sign another 3 year contract, just because you moved. They WILL NOT let you transfer only what's left of your exsisting contract. Also they will raise your monthly rate to whatever they desire. The monthly rate agreed upon in the contract NEVER stays the same- they increase it 2-3 times a year. I just want to pass this on to anyone needing an alarm system.
Make no bones about it, you need the security ADT can offer and you only risk your property and your personal safety be procrastinating on getting your alarm system set up immediately. An ADT monitoring service has to be the most important investment you can make to protect your property, you and of course your loved ones.
I used ADT for my home monitoring until today when they called and reported a "failed communications test". This is the fifth month in a row with such an "event". ADT refused to pay for the service charge to come out and look at the keypad they modified exactly five months ago. Until ADT "upgraded" the keypad I never had a problem with failed communications tests. Their response to me was that I should have initiated a service call sooner. Please remember that ADT was already aware of the problem as they called to report the problem to me every month. I don't mind a mistake in the installation of their product, but to tell me that I was responsible for the fee to correct a problem ADT already knew existed? No thanks...terrible customer service!!
Another big advantage of ADT is the bell box which is instantly recgonisble as a well known company and act's as an excellent deterant. The prices for a system are not as expensive as pepole think depending on the kind of system that you opt for natuarally radio systems can be more expensive but are much tidier and easier to fit than hard wired system and new battery technology means the batteries in the detectors only need changing every few years unlike systems of old that needed changing about every year.