ADT

★★★★☆
  • 5324 County Road 201

    Millersburg, OH 44654

    Map & Directions
  • 330-473-4254

About ADT

Categories
  • Security Services
  • Security Systems
  • Alarm Monitoring
4.1429 7
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The installation engineer was arranged efficiently and came out when promised. He did the work quickly and cleanly and made a small change to the installation plan to ensure best protection. The idea of a monitored alarm is that, instead of a noisy bell ringing outside and being ignored, a central office receives an alert about the alarm system and takes the necessary action.

5
★★★★★

The installation engineer was arranged efficiently and came out when promised. He did the work quickly and cleanly and made a small change to the installation plan to ensure best protection. The idea of a monitored alarm is that, instead of a noisy bell ringing outside and being ignored, a central office receives an alert about the alarm system and takes the necessary action.

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This particular salesman from ADT was great. Very easy going and didn't have an agenda or BS quality to him at all. Based only on this sales rep I signed up for ADT service.

4
★★★★☆

This particular salesman from ADT was great. Very easy going and didn't have an agenda or BS quality to him at all. Based only on this sales rep I signed up for ADT service.

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Expensive and low quality. Definitely not the right security system for anybody. I know I got cheated with their contract. I want to cancel it, but it was unaccessible. They are like a scam!

3
★★★☆☆

Expensive and low quality. Definitely not the right security system for anybody. I know I got cheated with their contract. I want to cancel it, but it was unaccessible. They are like a scam!

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ADT is outstanding in their services because they make sure that all of their customers are provided with the services they need. I can say this because the sister and I are using ADT. If you have been thinking of any alarm system that you need for your family, you should choose ADT. They have packages for as low as $49 upon installation. Aside from that, their customer service representatives, installers, and technicians are all professionals. You will never have problems with ADT.

5
★★★★★

ADT is outstanding in their services because they make sure that all of their customers are provided with the services they need. I can say this because the sister and I are using ADT. If you have been thinking of any alarm system that you need for your family, you should choose ADT. They have packages for as low as $49 upon installation. Aside from that, their customer service representatives, installers, and technicians are all professionals. You will never have problems with ADT.

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I used ADT for my home monitoring until today when they called and reported a "failed communications test". This is the fifth month in a row with such an "event". ADT refused to pay for the service charge to come out and look at the keypad they modified exactly five months ago. Until ADT "upgraded" the keypad I never had a problem with failed communications tests. Their response to me was that I should have initiated a service call sooner. Please remember that ADT was already aware of the problem as they called to report the problem to me every month. I don't mind a mistake in the installation of their product, but to tell me that I was responsible for the fee to correct a problem ADT already knew existed? No thanks...terrible customer service!!

2
★★☆☆☆

I used ADT for my home monitoring until today when they called and reported a "failed communications test". This is the fifth month in a row with such an "event". ADT refused to pay for the service charge to come out and look at the keypad they modified exactly five months ago. Until ADT "upgraded" the keypad I never had a problem with failed communications tests. Their response to me was that I should have initiated a service call sooner. Please remember that ADT was already aware of the problem as they called to report the problem to me every month. I don't mind a mistake in the installation of their product, but to tell me that I was responsible for the fee to correct a problem ADT already knew existed? No thanks...terrible customer service!!

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There was one time that I had a false alarm at home. Even if I was just a false alarm I can really tell that help will surely come on time because ADT was able to transmit the alarm to the police and send them to my place. So now I know that ADT really works.

5
★★★★★

There was one time that I had a false alarm at home. Even if I was just a false alarm I can really tell that help will surely come on time because ADT was able to transmit the alarm to the police and send them to my place. So now I know that ADT really works.

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The fee with the ADT QuickConnect is 20.99. We had an extra 2 movement detectors added to the basic package. The stand kit included two movement detectors and one door contact for the front door. A bit of research found the best offer on the ADT QuickConnect from a website offering free extras. The installation and testing took around 3 hours and the engineer talked us through how the system is used before he left. All very reassuring.

5
★★★★★

The fee with the ADT QuickConnect is 20.99. We had an extra 2 movement detectors added to the basic package. The stand kit included two movement detectors and one door contact for the front door. A bit of research found the best offer on the ADT QuickConnect from a website offering free extras. The installation and testing took around 3 hours and the engineer talked us through how the system is used before he left. All very reassuring.

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