Rains Construction LLC

★☆☆☆☆

About Rains Construction LLC

Categories
  • Home Builders

Home Construction & Remodeling

Home Construction & Remodeling
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Like the previous review states, he gets incredibly defensive and refuses to take responsibility for his poor workmanship and quality control. I bought a house built by him within the 2 year homebuilders warranty period. There was leaking coming from the master bathroom ruining my carpets, walls and baseboards. The tile shower had to be completely torn out and rebuilt (Drain Pan improperly installed) and the hot water line in the wall had to replaced and wall repaired after everything was said and done. I was without the full use of my master shower for a total of 6 months within my first year of ownership. He refused to take responsibility and honor the warranty. I am now having to pay out of pocket to get this issue resolved. **Update** I was refunded all my out of pocket expenses after he settled out of court. Please ensure if you are buying a Rains Construction house, that the inspector is very thorough and you understand your rights under the Louisiana New Home Warranty Act.

1
★☆☆☆☆

Like the previous review states, he gets incredibly defensive and refuses to take responsibility for his poor workmanship and quality control. I bought a house built by him within the 2 year homebuilders warranty period. There was leaking coming from the master bathroom ruining my carpets, walls and baseboards. The tile shower had to be completely torn out and rebuilt (Drain Pan improperly installed) and the hot water line in the wall had to replaced and wall repaired after everything was said and done. I was without the full use of my master shower for a total of 6 months within my first year of ownership. He refused to take responsibility and honor the warranty. I am now having to pay out of pocket to get this issue resolved. **Update** I was refunded all my out of pocket expenses after he settled out of court. Please ensure if you are buying a Rains Construction house, that the inspector is very thorough and you understand your rights under the Louisiana New Home Warranty Act.

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This builder is not customer service oriented. I would not recommend him to someone who actually cares about how their home turns out. He doesn't take direction well, and when you do point out a flaw, he gets incredibly defensive. In the end we chose to go with a builder who cares about his customers and wants to turn out a finished product that he can be proud of.

1
★☆☆☆☆

This builder is not customer service oriented. I would not recommend him to someone who actually cares about how their home turns out. He doesn't take direction well, and when you do point out a flaw, he gets incredibly defensive. In the end we chose to go with a builder who cares about his customers and wants to turn out a finished product that he can be proud of.

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