BA Stores

★☆☆☆☆
  • 259 West 30 Street

    New York, NY 10001

    Map & Directions
  • 855-815-6395

About BA Stores

Categories
  • Furniture Stores

Home & Garden

Home & Garden
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They have the most unprofessional and unhelpful customer service, I've ever dealt with...
After communicating via email with them for a while, it becomes quite obvious, that the companies' customer service department is lacking most basic written English comprehension skills...
Rather sad experience indeed...

1
★☆☆☆☆

They have the most unprofessional and unhelpful customer service, I've ever dealt with...
After communicating via email with them for a while, it becomes quite obvious, that the companies' customer service department is lacking most basic written English comprehension skills...
Rather sad experience indeed...

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.

It is not their fault for shipping a defective product.

It is their fault, however, for having terribly poor customer service. They rarely respond to email - you have to call them to get anything done. They schedule delivery, don't deliver on the agreed-upon date, and you have to call them to in order to confirm that that they won't, in fact, be arriving with your product today.

In short, Customer Service is completely unreliable. It is March and I am still trying to resolve the issue with the product that I bought in late December.

I recommend finding another retail outlet from which to make your purchase. The same products can be found in other stores.

1
★☆☆☆☆

It is not their fault for shipping a defective product.

It is their fault, however, for having terribly poor customer service. They rarely respond to email - you have to call them to get anything done. They schedule delivery, don't deliver on the agreed-upon date, and you have to call them to in order to confirm that that they won't, in fact, be arriving with your product today.

In short, Customer Service is completely unreliable. It is March and I am still trying to resolve the issue with the product that I bought in late December.

I recommend finding another retail outlet from which to make your purchase. The same products can be found in other stores.

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1 out of 1 people found this review helpful.

 

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