Volkswagen Service & Parts

★★★★★
  • 893A S Stemmons Freeway

    Lewisville, TX 75067

    Map & Directions
  • 469-528-6176

About Volkswagen Service & Parts

Categories
  • Auto Dealers
  • Used Car Dealers
  • Auto Parts & Accessories

Automotive

Automotive
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5.0 49
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We are so impressed with this dealership, that we keep coming back to buy more cars. My husband and I came back that same day to trade in his vehicle for another VW!

5
★★★★★

We are so impressed with this dealership, that we keep coming back to buy more cars. My husband and I came back that same day to trade in his vehicle for another VW!

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I am very particular about my cars as your service department knows.
I am difficult to satisfy and do not like half done work.
I have no issues with the service done on my car.
Good job.

5
★★★★★

I am very particular about my cars as your service department knows.
I am difficult to satisfy and do not like half done work.
I have no issues with the service done on my car.
Good job.

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Everyone friendly & helpful!!!

5
★★★★★

Everyone friendly & helpful!!!

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Love love love my service advisor, Dwane Jones always takes excellent care of me. like i was his daughter.

5
★★★★★

Love love love my service advisor, Dwane Jones always takes excellent care of me. like i was his daughter.

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Wonderful service for the several visits I had to make. I would like to give a special thanks to the shop foreman and manger for all their help.

5
★★★★★

Wonderful service for the several visits I had to make. I would like to give a special thanks to the shop foreman and manger for all their help.

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Duane is truly a professional. He was very knowledgeable and knew exactly what to do concerning my car.

5
★★★★★

Duane is truly a professional. He was very knowledgeable and knew exactly what to do concerning my car.

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Mike is a great consultant. He is always friendly and informative. He makes the experience of getting your car worked on as pleasant as possible.

5
★★★★★

Mike is a great consultant. He is always friendly and informative. He makes the experience of getting your car worked on as pleasant as possible.

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This dealership has provided the best experience that I have ever had , from the purchase, to each service appointment. I have been totally satisfied with each visit.

5
★★★★★

This dealership has provided the best experience that I have ever had , from the purchase, to each service appointment. I have been totally satisfied with each visit.

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Whenever I come in for service, the guys always take care of me. Kevin and Eric are awesome. Want to thank them for caring about their clients after the purchase! :)

5
★★★★★

Whenever I come in for service, the guys always take care of me. Kevin and Eric are awesome. Want to thank them for caring about their clients after the purchase! :)

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Eric Smith will be a great service advisor for me. He is friendly, courteous, professional, and efficient.

5
★★★★★

Eric Smith will be a great service advisor for me. He is friendly, courteous, professional, and efficient.

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Tim Larson provided exceptional customer service. This was the second time I had my car in for major repairs within the last 12 months. Tim gave me expert advise on repairs that guided me into making the right decisions.

I will only ask for Tim as my service advisor, he is a fair and reputable employee of Volkswagen. THE BEST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!

5
★★★★★

Tim Larson provided exceptional customer service. This was the second time I had my car in for major repairs within the last 12 months. Tim gave me expert advise on repairs that guided me into making the right decisions.

I will only ask for Tim as my service advisor, he is a fair and reputable employee of Volkswagen. THE BEST CUSTOMER SERVICE EVER!!!!!!!!!!!!!!!!

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Truly Exceptional!!! I bought 2 cars that day as well !!! Love Lewisville Volkswagen!!!

5
★★★★★

Truly Exceptional!!! I bought 2 cars that day as well !!! Love Lewisville Volkswagen!!!

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I am a Beetle girl !!!! Thank you guys!!

5
★★★★★

I am a Beetle girl !!!! Thank you guys!!

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Awesome service from Dwayne!

5
★★★★★

Awesome service from Dwayne!

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Dwayne Jones was my service adviser who went above and beyond when dealing with me. He is an asset to your dealership and to VW.

5
★★★★★

Dwayne Jones was my service adviser who went above and beyond when dealing with me. He is an asset to your dealership and to VW.

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An awesome dealership. The employees go above and beyond to make sure that you are happy. Definitely worth the two hour drive that I have to make in order to get the service done there.

5
★★★★★

An awesome dealership. The employees go above and beyond to make sure that you are happy. Definitely worth the two hour drive that I have to make in order to get the service done there.

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Tim was very helpful and Clayton is exceptional.

5
★★★★★

Tim was very helpful and Clayton is exceptional.

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Whenever we come in to service we ask for Eric. He's truly exceptional as a service adviser.

5
★★★★★

Whenever we come in to service we ask for Eric. He's truly exceptional as a service adviser.

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Dwayne is the best service adviser by far that i have dealt with at your dealership and others. It is a pleasure to take my car in for service.

5
★★★★★

Dwayne is the best service adviser by far that i have dealt with at your dealership and others. It is a pleasure to take my car in for service.

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We love Mike Cook. He is the best!

5
★★★★★

We love Mike Cook. He is the best!

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I believe that your dealership is one of a kind everytime I come-in I have a great experiance. It appears that you have customer service down to a tee. Thank you.

5
★★★★★

I believe that your dealership is one of a kind everytime I come-in I have a great experiance. It appears that you have customer service down to a tee. Thank you.

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Dwayne is always helpful, thorough, and personable. I love working with him and he is the reason I would buy another VW.

5
★★★★★

Dwayne is always helpful, thorough, and personable. I love working with him and he is the reason I would buy another VW.

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The staff at Lewisville VW is like family!

5
★★★★★

The staff at Lewisville VW is like family!

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Service Advisor Eric Smith did a wonderful job with the diagnosis and coordination of this warranty repair. Very professional and a credit to the organization.

5
★★★★★

Service Advisor Eric Smith did a wonderful job with the diagnosis and coordination of this warranty repair. Very professional and a credit to the organization.

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Great Service !!!! Love Dan Rose and Adam!!! Service Department is great !!!!

5
★★★★★

Great Service !!!! Love Dan Rose and Adam!!! Service Department is great !!!!

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This was probably one of the most pleasant experiences purchasing a car I've ever had. Everyone was very nice and conscience of my time. I love my new car, and will drive the extra miles just to get service from this dealership!

5
★★★★★

This was probably one of the most pleasant experiences purchasing a car I've ever had. Everyone was very nice and conscience of my time. I love my new car, and will drive the extra miles just to get service from this dealership!

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Thanks Alan and team, love my Passat.

5
★★★★★

Thanks Alan and team, love my Passat.

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Joe Downs was great. He took care of my needs throughout the process and listened to me.

5
★★★★★

Joe Downs was great. He took care of my needs throughout the process and listened to me.

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Tim Larsen is always very nice and takes care of us. He is an asset to Lewisville VW.

5
★★★★★

Tim Larsen is always very nice and takes care of us. He is an asset to Lewisville VW.

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I did not buy my car here, but i should have. Just stopped to get an oil change and glade I did. Clayton and his crew great ! I ask about me mounting the front licence plate and how to do it. I was shown how to do it and they did it for me no charge, also showed me a few things about my car, very cool. I will be back., and thier about 25 miles away.

5
★★★★★

I did not buy my car here, but i should have. Just stopped to get an oil change and glade I did. Clayton and his crew great ! I ask about me mounting the front licence plate and how to do it. I was shown how to do it and they did it for me no charge, also showed me a few things about my car, very cool. I will be back., and thier about 25 miles away.

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Tim Larsen is the finest service representative I have ever dealt with.

5
★★★★★

Tim Larsen is the finest service representative I have ever dealt with.

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Have had all service perfomed here and plan on buying my next car here

5
★★★★★

Have had all service perfomed here and plan on buying my next car here

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I am a "car guy" and mechanic who owns an automotive oil analysis consulting firm and Lewisville VW is amazingly good. This is saying a lot from me.

5
★★★★★

I am a "car guy" and mechanic who owns an automotive oil analysis consulting firm and Lewisville VW is amazingly good. This is saying a lot from me.

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I was extremely impressed with the dealership and the tech that assisted me. In fact everyone I dealt with was wonderful. I was concerned because the person I spoke with on the phone, Michael, didnt seem very friendly. Once I got there and met Kevin, my fears were alleviated. When I saw my car after service I was delighted. I will definately be back.

5
★★★★★

I was extremely impressed with the dealership and the tech that assisted me. In fact everyone I dealt with was wonderful. I was concerned because the person I spoke with on the phone, Michael, didnt seem very friendly. Once I got there and met Kevin, my fears were alleviated. When I saw my car after service I was delighted. I will definately be back.

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Tim was able to assist last minute on a very busy Saturday. It is truley appreciated.

5
★★★★★

Tim was able to assist last minute on a very busy Saturday. It is truley appreciated.

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My service technician was exceptionally friendly and well versed. Additioanlly my car was washed and vacuumed when i picked it up. It is these little details that make bringing my vehicle to you an easy choice.

5
★★★★★

My service technician was exceptionally friendly and well versed. Additioanlly my car was washed and vacuumed when i picked it up. It is these little details that make bringing my vehicle to you an easy choice.

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My service advisor, Tim, has always taken care of my needs. Every time I go he has gone beyond to service my needs on our '01 VW. Thank you Tim for all you do for us.

5
★★★★★

My service advisor, Tim, has always taken care of my needs. Every time I go he has gone beyond to service my needs on our '01 VW. Thank you Tim for all you do for us.

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Dewayne did an excellent job and I have enjoyed working with him on more than one occassion. He is friendly, courteous, and knowledgable. THANKS!

5
★★★★★

Dewayne did an excellent job and I have enjoyed working with him on more than one occassion. He is friendly, courteous, and knowledgable. THANKS!

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Overall, a pleasant experience. All work done as expected. No problems.

5
★★★★★

Overall, a pleasant experience. All work done as expected. No problems.

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Kevin Story IS the service department as far as I'm concerned. I'll miss Sherry GIlpin but thrilled for her opportunity...my 2 cents would be to have Kevin Story step into her shoes, he is exceptional and would continue Lewisville VW's reputation for service excellence.

5
★★★★★

Kevin Story IS the service department as far as I'm concerned. I'll miss Sherry GIlpin but thrilled for her opportunity...my 2 cents would be to have Kevin Story step into her shoes, he is exceptional and would continue Lewisville VW's reputation for service excellence.

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Awesome customer service. Nice service!

5
★★★★★

Awesome customer service. Nice service!

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I called the night before and was able to get in and out in time to make a trip the next morning!

5
★★★★★

I called the night before and was able to get in and out in time to make a trip the next morning!

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Duane and all the people we worked w/ in the Lewisville VW service dept. were great. As always the experience was very very good. We love having the best VW service center in North Texas as our dealer. Great job, Thanks! Mark Smith & Linda Stuckenbruck

5
★★★★★

Duane and all the people we worked w/ in the Lewisville VW service dept. were great. As always the experience was very very good. We love having the best VW service center in North Texas as our dealer. Great job, Thanks! Mark Smith & Linda Stuckenbruck

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My service consultant Mr Dwane Jones always outstanding and respectful on every visit i make to lewisville vw . He always make sure that i am completely satisfied with the maintenance work done on my car and i always felt that he took care of my car all the time.

5
★★★★★

My service consultant Mr Dwane Jones always outstanding and respectful on every visit i make to lewisville vw . He always make sure that i am completely satisfied with the maintenance work done on my car and i always felt that he took care of my car all the time.

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Carlos Martinez & Brian Martuccio were both excellent!!

5
★★★★★

Carlos Martinez & Brian Martuccio were both excellent!!

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My service consultant Mr Dwane Jones always outstanding and respectful on every visit i make to lewisville vw . He always make sure that i am completely satisfied with the maintenance work done on my car and i always felt that he took care of my car all the time.

5
★★★★★

My service consultant Mr Dwane Jones always outstanding and respectful on every visit i make to lewisville vw . He always make sure that i am completely satisfied with the maintenance work done on my car and i always felt that he took care of my car all the time.

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Mike Cook is a real PRO. You should be thankful to have him on your team!

5
★★★★★

Mike Cook is a real PRO. You should be thankful to have him on your team!

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I love this dealership, everyone makes you feel right at home.

5
★★★★★

I love this dealership, everyone makes you feel right at home.

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Your service guys are always, always nice to me. They know me by name and they make a point to come by and chit chat while I am waiting. They never act like they are just doing their job...they are very social and (dare I say it) fun. I live alone, so it almost feels like a social event for me....I actually look forward to visiting with ya'll and I even wore my tie dyed shirt for my wait for my oil change. (I know, that is strange...but true.)

5
★★★★★

Your service guys are always, always nice to me. They know me by name and they make a point to come by and chit chat while I am waiting. They never act like they are just doing their job...they are very social and (dare I say it) fun. I live alone, so it almost feels like a social event for me....I actually look forward to visiting with ya'll and I even wore my tie dyed shirt for my wait for my oil change. (I know, that is strange...but true.)

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