Personal Touch Kitchens & Bathrooms, INC

★☆☆☆☆
Personal Touch Kitchen and Bath, INC is leader for Kitchen Remodeling and Bathroom Remodeling in Oldsmar FL. Call today (813) 501-2475
  • 180 Race Track Rd N

    Oldsmar, FL 34677

    Map & Directions
  • 813-777-5947

About Personal Touch Kitchens & Bathrooms, INC

Hours
Sat-Sun 9am-4pm In Home Consultation By Appointment

Professional Services

Professional Services
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We used Personal Touch Kitchen (also does business from Odessa, FL) to update our kitchen. It was a simple job; remove soffits, replace drywall, install taller cabinets in the same layout as our current kitchen and an added seating area. The quote was very reasonable and that should have been our first clue that we were not going to get the service we expect. Personal Touch Kitchen and Bath works with a few different cabinet companies and we relied on their product knowledge and expertise to help us with the proper selection and installation of our cabinets and a few feature upgrades.

To begin the project, we used this company??s recommendation for a demo and drywall guy. He was terrible! His work was sloppy and he left a huge mess. We didn??t expect a perfect match, but his attempt to blend the ceiling texture was ridiculous, and ultimately we had to have the work redone. Once the cabinets were installed we noticed that the door style we specifically requested was not consistent, the crown molding was not what we expected and that the all wood cabinets we requested were part particle board. The unfinished wood/particle board was apparent under the cabinets and we requested a solution. Personal Touch Kitchen recommended a light rail at additional cost, and they installed it incorrectly.

As we reviewed each of the mistakes that were made, the owner made excuses and tried to ??sell? us that no one will notice and this is normal. Many items were not agreed upon and not once did this company ever take accountability and offer to fix anything at their cost. The end result is that we have contracted another kitchen company who uses the same cabinet manufacturer to fix many of the finishing items and we realize that Personal Touch Kitchen and Bath does not know kitchen design or their product.

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★☆☆☆☆

We used Personal Touch Kitchen (also does business from Odessa, FL) to update our kitchen. It was a simple job; remove soffits, replace drywall, install taller cabinets in the same layout as our current kitchen and an added seating area. The quote was very reasonable and that should have been our first clue that we were not going to get the service we expect. Personal Touch Kitchen and Bath works with a few different cabinet companies and we relied on their product knowledge and expertise to help us with the proper selection and installation of our cabinets and a few feature upgrades.

To begin the project, we used this company??s recommendation for a demo and drywall guy. He was terrible! His work was sloppy and he left a huge mess. We didn??t expect a perfect match, but his attempt to blend the ceiling texture was ridiculous, and ultimately we had to have the work redone. Once the cabinets were installed we noticed that the door style we specifically requested was not consistent, the crown molding was not what we expected and that the all wood cabinets we requested were part particle board. The unfinished wood/particle board was apparent under the cabinets and we requested a solution. Personal Touch Kitchen recommended a light rail at additional cost, and they installed it incorrectly.

As we reviewed each of the mistakes that were made, the owner made excuses and tried to ??sell? us that no one will notice and this is normal. Many items were not agreed upon and not once did this company ever take accountability and offer to fix anything at their cost. The end result is that we have contracted another kitchen company who uses the same cabinet manufacturer to fix many of the finishing items and we realize that Personal Touch Kitchen and Bath does not know kitchen design or their product.

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