Norm Reeves Honda Superstore Irvine

★★★★★
Norm Reeves Honda Superstore in Irvine always has a wide selection of quality autos from Honda for the Irvine, Mission Viejo, Laguna Woods, Laguna Niguel and San Juan Capistrano area. Our wide selection of new and used Hondas ensures that we have a vehicle for everyone, no matter what it is you're looking for.
  • 16 Auto Center Dr

    Irvine, CA 92618

    Map & Directions
  • 949-830-7600

Automotive

Automotive
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Fladeboe Honda DOES NOT honor coupons like they advertise! \r
\r
I called for an oil change on my 2010 Honda Insight and was told the cost would be $49.99 on the phone, but the service representative said they will honor a coupon from

3
★★★★★

Fladeboe Honda DOES NOT honor coupons like they advertise! \r
\r
I called for an oil change on my 2010 Honda Insight and was told the cost would be $49.99 on the phone, but the service representative said they will honor a coupon from

.

Repair estimate was false/misleading/FRAUDULENT. This business attempted to make money by selling unnecessary parts/service.

I took my car in for a repair estimate and decided not to have my car repaired at this dealership. When I took it to another repair shop (where the part I needed was under warranty) I discovered that my car didn't need a new part and something had just come loose/unscrewed. This dealership attempted to STEAL at least $300 from me. In addition, I gave the estimate this dealership gave me to another repair shop and only half of what was on the estimate was actually needed.

Seriously, Protection agencies should patrol/constantly supervise/audit and/or close down this business.

Stay AWAY from this dealership!!!!!

0
★☆☆☆☆

Repair estimate was false/misleading/FRAUDULENT. This business attempted to make money by selling unnecessary parts/service.

I took my car in for a repair estimate and decided not to have my car repaired at this dealership. When I took it to another repair shop (where the part I needed was under warranty) I discovered that my car didn't need a new part and something had just come loose/unscrewed. This dealership attempted to STEAL at least $300 from me. In addition, I gave the estimate this dealership gave me to another repair shop and only half of what was on the estimate was actually needed.

Seriously, Protection agencies should patrol/constantly supervise/audit and/or close down this business.

Stay AWAY from this dealership!!!!!

.

Our experience at the Fladeboe Honda dealership was very good!

2
★★★★★

Our experience at the Fladeboe Honda dealership was very good!

.

my experience at Fladeboe was extremely amazing, My salesperson was, knowledgeable, helpful and patient. he mad sure I was well taken care of! AAA+++ To Cesar my salesperson.

2
★★★★★

my experience at Fladeboe was extremely amazing, My salesperson was, knowledgeable, helpful and patient. he mad sure I was well taken care of! AAA+++ To Cesar my salesperson.

.

Fladeboe Honda in Irvine has given me great service over the years. With 82,000 miles on my 2003 Honda Accord, it has now become necessary to perform required maintenance associated with the increased mileage. The Fladeboe service center has worked closely with me to perform these tasks with the minimum of cost outlay over the past months. I would like to give special thanks to my service advisor who went out of his way to explain what and why the maintenance needed to be done, and how we could accomplish the service within my budget. Also I would like to give thanks to Assistant Service Manager, who handles questions and problems in a professional and personable manner. The staff at Fladeboe are always courteous, friendly, and have made my experience a very positive one. I will continue to use Fladeboe Honda for all my maintenance needs and would highly recommend the service department. Thanks to everyone at Fladeboe Honda.

2
★★★★★

Fladeboe Honda in Irvine has given me great service over the years. With 82,000 miles on my 2003 Honda Accord, it has now become necessary to perform required maintenance associated with the increased mileage. The Fladeboe service center has worked closely with me to perform these tasks with the minimum of cost outlay over the past months. I would like to give special thanks to my service advisor who went out of his way to explain what and why the maintenance needed to be done, and how we could accomplish the service within my budget. Also I would like to give thanks to Assistant Service Manager, who handles questions and problems in a professional and personable manner. The staff at Fladeboe are always courteous, friendly, and have made my experience a very positive one. I will continue to use Fladeboe Honda for all my maintenance needs and would highly recommend the service department. Thanks to everyone at Fladeboe Honda.

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I take my car for the oil change even without the appointment and they welcome me and take care of my car. The stuff very nice and friendly and i really appriciated that alos I like the free coffee and it is really good. I like free car wash after the service.

2
★★★★★

I take my car for the oil change even without the appointment and they welcome me and take care of my car. The stuff very nice and friendly and i really appriciated that alos I like the free coffee and it is really good. I like free car wash after the service.

.

Sam took great care of me! I came with my 2 children, ages 2 and 8 weeks, which was intimidating. Everyone was so accomodating with me and managing my children. I requested a car wash, and this was added on. I purchased brackets for a missing front license plate, and they put it on at no charge. I was very pleased with my experience. Sam gave me a discount for my allignment work, which prevented me from going to a competitor.

2
★★★★★

Sam took great care of me! I came with my 2 children, ages 2 and 8 weeks, which was intimidating. Everyone was so accomodating with me and managing my children. I requested a car wash, and this was added on. I purchased brackets for a missing front license plate, and they put it on at no charge. I was very pleased with my experience. Sam gave me a discount for my allignment work, which prevented me from going to a competitor.

.

Fladeboe Honda makes the experience of servicing your vehicle as painless as possible. You can make your appt online or by phone, the wait is minimal, and the service consultants explain the options available to you as well as provide you with fair estimates of charges. Everyone I dealt with in the service dept were efficient, knowledgeable, friendly and personable. Thank you.

2
★★★★★

Fladeboe Honda makes the experience of servicing your vehicle as painless as possible. You can make your appt online or by phone, the wait is minimal, and the service consultants explain the options available to you as well as provide you with fair estimates of charges. Everyone I dealt with in the service dept were efficient, knowledgeable, friendly and personable. Thank you.

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Amazing experience. Couldn't have gone better. Thank you so much Kevin!

2
★★★★★

Amazing experience. Couldn't have gone better. Thank you so much Kevin!

.

I thought Dan was great. I think a great idea to enhance our visit would be if all the sales people who are not busy came ouyt to wave goodby and good luck...just an added bonus for the customer. Sort of a ""we are happy for you. "" Some of them were not busy. A group good by would be a Buy-In fr life. Dan called to check on me, and was excellent.

2
★★★★★

I thought Dan was great. I think a great idea to enhance our visit would be if all the sales people who are not busy came ouyt to wave goodby and good luck...just an added bonus for the customer. Sort of a ""we are happy for you. "" Some of them were not busy. A group good by would be a Buy-In fr life. Dan called to check on me, and was excellent.

.

Magnum and Duke were absoulte professionals. Car buying can be a difficult experience, and they made it a pleasure. I love my new car!!

2
★★★★★

Magnum and Duke were absoulte professionals. Car buying can be a difficult experience, and they made it a pleasure. I love my new car!!

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We are glad to make the trip to this dealership. It was well worth it. Our needs were met and we are very happy with the new car.

2
★★★★★

We are glad to make the trip to this dealership. It was well worth it. Our needs were met and we are very happy with the new car.

.

I was very satisfied with my experience with my sales person Jason. I highly recommend him. Fladeboe Irvine, Ca team are great. Thank you very much

2
★★★★★

I was very satisfied with my experience with my sales person Jason. I highly recommend him. Fladeboe Irvine, Ca team are great. Thank you very much

.

We are completely satisfied with our purchasing experience at Fladeboe. Juan was FANTASTIC!! Pearl was SUPERB!! Love the car! I have already referred 3 people to Fladeboe for their next car. Thank you all!!

2
★★★★★

We are completely satisfied with our purchasing experience at Fladeboe. Juan was FANTASTIC!! Pearl was SUPERB!! Love the car! I have already referred 3 people to Fladeboe for their next car. Thank you all!!

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i know some people think that taking your car to the dealership is a big rip off and yes i did pay quite a bit for my maintenance...but i figure i'd rather pay for someone i can trust where they work on my type of car daily. overall, my car is driving well and the service department was super efficient. they even had my car done 2 hours before they originally quoted. even if i'm a 20-something girl with no knowledge about cars...i didnt feel ripped off with my service. i have no complaints and i even got car wash included in my servicing :)

2
★★★★★

i know some people think that taking your car to the dealership is a big rip off and yes i did pay quite a bit for my maintenance...but i figure i'd rather pay for someone i can trust where they work on my type of car daily. overall, my car is driving well and the service department was super efficient. they even had my car done 2 hours before they originally quoted. even if i'm a 20-something girl with no knowledge about cars...i didnt feel ripped off with my service. i have no complaints and i even got car wash included in my servicing :)

.

Not only would I recommend this dealership, I plan on buying my next car there. Very special thanks to Bob Clay. Because of him, I never went to another dealership. Because of him, I'll purchase my next car from Fladeboe

2
★★★★★

Not only would I recommend this dealership, I plan on buying my next car there. Very special thanks to Bob Clay. Because of him, I never went to another dealership. Because of him, I'll purchase my next car from Fladeboe

.

we have purchased THREE cars from you so i would say we are satisfied customers!

2
★★★★★

we have purchased THREE cars from you so i would say we are satisfied customers!

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Magnum was wonderful!!

2
★★★★★

Magnum was wonderful!!

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The saleman and the managers were wonderful.

2
★★★★★

The saleman and the managers were wonderful.

.

Tom in service; Jerome in sales, along with Dan and Ali are the best!

2
★★★★★

Tom in service; Jerome in sales, along with Dan and Ali are the best!

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Duke Romero was my salesperson and, quite frankly, he was the reason I came back to Honda and bought the car

2
★★★★★

Duke Romero was my salesperson and, quite frankly, he was the reason I came back to Honda and bought the car

.

Kevin is a wonderful salesman and Tom in the service department was very helpful!

2
★★★★★

Kevin is a wonderful salesman and Tom in the service department was very helpful!

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This was the best car-buying experience I've ever had. The staff remained really helpful even after the vehicle delivery - answering questions readily and knowlegeably.

2
★★★★★

This was the best car-buying experience I've ever had. The staff remained really helpful even after the vehicle delivery - answering questions readily and knowlegeably.

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Great service overall

2
★★★★★

Great service overall

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Everyone was very helpful. I had a great salesman, and wonderful finance staff. The Manager was also very pleasant.

2
★★★★★

Everyone was very helpful. I had a great salesman, and wonderful finance staff. The Manager was also very pleasant.

.

This was the best car-buying experience I've ever had. The staff remained really helpful even after the vehicle delivery - answering questions readily and knowlegeably.

2
★★★★★

This was the best car-buying experience I've ever had. The staff remained really helpful even after the vehicle delivery - answering questions readily and knowlegeably.

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Dave Galzen was a great salesman and I will return to him in the future.

2
★★★★★

Dave Galzen was a great salesman and I will return to him in the future.

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I bought a used car here and after an initial problem, I was happy to find that they stood behind their sale and it ended up being a good experience. The initial problem was a miscommunication between service and sales but they went out of their way to resolve it for me.

2
★★★★★

I bought a used car here and after an initial problem, I was happy to find that they stood behind their sale and it ended up being a good experience. The initial problem was a miscommunication between service and sales but they went out of their way to resolve it for me.

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an extra plus for this dealership is that they have a courtesy shuttle drop-off within a 10 mile radius. i only had to wait about 10 min for the shuttle but in the waiting room they provide complimentary water, coffee or tea plus there's a nice plasma tv to pass the time. the shuttle driver drops you off exactly where you need to be...the only drawback is that you are sitting in the shuttle with others and depending on where they need to go, you might be the last drop off of the round (luckily i was first). it would be nice to have a pick-up service, but i'll settle with drop-off only.

2
★★★★★

an extra plus for this dealership is that they have a courtesy shuttle drop-off within a 10 mile radius. i only had to wait about 10 min for the shuttle but in the waiting room they provide complimentary water, coffee or tea plus there's a nice plasma tv to pass the time. the shuttle driver drops you off exactly where you need to be...the only drawback is that you are sitting in the shuttle with others and depending on where they need to go, you might be the last drop off of the round (luckily i was first). it would be nice to have a pick-up service, but i'll settle with drop-off only.

.

an extra plus for this dealership is that they have a courtesy shuttle drop-off within a 10 mile radius. i only had to wait about 10 min for the shuttle but in the waiting room they provide complimentary water, coffee or tea plus there's a nice plasma tv to pass the time. the shuttle driver drops you off exactly where you need to be...the only drawback is that you are sitting in the shuttle with others and depending on where they need to go, you might be the last drop off of the round (luckily i was first). it would be nice to have a pick-up service, but i'll settle with drop-off only.

2
★★★★★

an extra plus for this dealership is that they have a courtesy shuttle drop-off within a 10 mile radius. i only had to wait about 10 min for the shuttle but in the waiting room they provide complimentary water, coffee or tea plus there's a nice plasma tv to pass the time. the shuttle driver drops you off exactly where you need to be...the only drawback is that you are sitting in the shuttle with others and depending on where they need to go, you might be the last drop off of the round (luckily i was first). it would be nice to have a pick-up service, but i'll settle with drop-off only.

.

Mike Kim was outstanding. Mike went above and beyond in getting me my Honda

2
★★★★★

Mike Kim was outstanding. Mike went above and beyond in getting me my Honda

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Enjoyed the experience...which is a first for me when buying a car. Thanks to the team, from Michael on the phone, to Aaron at the dealership, to Pearl in Finance, I truly felt taken care of. It is nice to see an American dealership with good products and services again. Keep up the good work.

2
★★★★★

Enjoyed the experience...which is a first for me when buying a car. Thanks to the team, from Michael on the phone, to Aaron at the dealership, to Pearl in Finance, I truly felt taken care of. It is nice to see an American dealership with good products and services again. Keep up the good work.

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Caesar and Tom did a great job.

2
★★★★★

Caesar and Tom did a great job.

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The dealer was not only very helpful and courteous, but wish that ever dealer was like them. Additionally, I will be recommending this dealer for many years to come.

2
★★★★★

The dealer was not only very helpful and courteous, but wish that ever dealer was like them. Additionally, I will be recommending this dealer for many years to come.

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Judy Glazer was wonderful to work with. It was as smooth of a transaction as I could hope for.

2
★★★★★

Judy Glazer was wonderful to work with. It was as smooth of a transaction as I could hope for.

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David, the salesperson was great

2
★★★★★

David, the salesperson was great

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Iwould like to thank Judy Glazer for her assistance on this car purchase, so easy. She even extended her assistance to giving me a ride from my home in Torrance to your dealership on her day off to help me take delivery of the car. All in all this is the best experience I've had in buying any car, thanks to Judy and Harvey. Your dealership will be first on my list should I look for another car in the future. Thanks again.

2
★★★★★

Iwould like to thank Judy Glazer for her assistance on this car purchase, so easy. She even extended her assistance to giving me a ride from my home in Torrance to your dealership on her day off to help me take delivery of the car. All in all this is the best experience I've had in buying any car, thanks to Judy and Harvey. Your dealership will be first on my list should I look for another car in the future. Thanks again.

.

Everyone did a fabulous job making the process go smoothly. Very professional staff.

2
★★★★★

Everyone did a fabulous job making the process go smoothly. Very professional staff.

.

RIP-OFF ARTISTS!!!

I took my car into the service department. I know...never take it to a dealer, but I was worried because what I needed to get done was complex and if I have to sue if the car dies...well, you get it.

Anyway, the repairs were way over-priced, and I managed to get them to take $100 off the service by crying and begging. They insisted that the rental car was ""on them"" and I asked if I could waive it to save more money, 'cause I'm not rich. But they insisted it was free, so I said, ""well, ok.""

But once the whole engine taken apart I got a call that I needed more work done, and guess what, it cost more that the amount I managed to get off in the first place. I tried to say no but they went on and on that if I needed to get it fixed in the future it would be over $500 so it would be cheaper if I did it now. Being stupid, I said ok, but insisted that they had to reduce the price because I ain't no OC Housewife.

They said ok, we'll help you and give you the best price. HA! I looked up all the parts on Amazon and found out they were about 2.44 ea. so I called back and complained, Hey, you can't charge me $100 for $15 worth of parts! They gave me some bs excuse and I said ""Look I'm not rich you have to help me."" And the agreed (LIARS)

So I go and pick up the car the next day and the final charge is $250 HIGHER than the estimate! And the charge for the rental car was on the bill!!! I blew a gasket and the manager tried to give me a load of excuses which I did not accept and he finally caved in.

I will never go back there. I guess there is a Chinese shop down the street with mixed reviews. I will try that one next.

Folks, don't be fooled. Car dealerships bring in MILLIONS each year by straight up LYING to the customers. I sold cars for a short while and I know it's true. The GM, GSM, VP and Owners are living like high hogs, and they are a bunch of greedy bastards who laugh at how stupid people are. Don't take your car to the dealership anymore and stop supporting the elite who care nothing about you.

YEAH, and if you see some beautiful great we love this place reviews, you can bet its the managers trying to cover their butts!

0
★☆☆☆☆

RIP-OFF ARTISTS!!!

I took my car into the service department. I know...never take it to a dealer, but I was worried because what I needed to get done was complex and if I have to sue if the car dies...well, you get it.

Anyway, the repairs were way over-priced, and I managed to get them to take $100 off the service by crying and begging. They insisted that the rental car was ""on them"" and I asked if I could waive it to save more money, 'cause I'm not rich. But they insisted it was free, so I said, ""well, ok.""

But once the whole engine taken apart I got a call that I needed more work done, and guess what, it cost more that the amount I managed to get off in the first place. I tried to say no but they went on and on that if I needed to get it fixed in the future it would be over $500 so it would be cheaper if I did it now. Being stupid, I said ok, but insisted that they had to reduce the price because I ain't no OC Housewife.

They said ok, we'll help you and give you the best price. HA! I looked up all the parts on Amazon and found out they were about 2.44 ea. so I called back and complained, Hey, you can't charge me $100 for $15 worth of parts! They gave me some bs excuse and I said ""Look I'm not rich you have to help me."" And the agreed (LIARS)

So I go and pick up the car the next day and the final charge is $250 HIGHER than the estimate! And the charge for the rental car was on the bill!!! I blew a gasket and the manager tried to give me a load of excuses which I did not accept and he finally caved in.

I will never go back there. I guess there is a Chinese shop down the street with mixed reviews. I will try that one next.

Folks, don't be fooled. Car dealerships bring in MILLIONS each year by straight up LYING to the customers. I sold cars for a short while and I know it's true. The GM, GSM, VP and Owners are living like high hogs, and they are a bunch of greedy bastards who laugh at how stupid people are. Don't take your car to the dealership anymore and stop supporting the elite who care nothing about you.

YEAH, and if you see some beautiful great we love this place reviews, you can bet its the managers trying to cover their butts!

.

Dan was my Sales Mgr and he was great. My credit isn't perfect and he spent (many!) hours workign with me and the finance guy to make the deal. I had been to a VW dealer a few months prior with a copy of my credit report and they simply said they couldn't help me with a lease, let alone a purchase. Dan didn't blink twice at my embarrasing financial situation and didn't make me feel embarrased or any less impportant than a Toureg customer. Thank you Dan! As a follow-up, I had to bring the car back over the weekend for a ""Do Ticket"" and had the best customer service experience I have ever had bar none. Tom in the service department went above and beyond my expectations to fix what needed to be done - Thank you to everyone at the dealership. I will definitely buy my next car from Fladeboe.

2
★★★★★

Dan was my Sales Mgr and he was great. My credit isn't perfect and he spent (many!) hours workign with me and the finance guy to make the deal. I had been to a VW dealer a few months prior with a copy of my credit report and they simply said they couldn't help me with a lease, let alone a purchase. Dan didn't blink twice at my embarrasing financial situation and didn't make me feel embarrased or any less impportant than a Toureg customer. Thank you Dan! As a follow-up, I had to bring the car back over the weekend for a ""Do Ticket"" and had the best customer service experience I have ever had bar none. Tom in the service department went above and beyond my expectations to fix what needed to be done - Thank you to everyone at the dealership. I will definitely buy my next car from Fladeboe.

.

Arron is the best salesperson. He work with me until I was able to get the car I really wanted. Also thanks to the manager in the finance dept. I am Very Happy with my new car.

2
★★★★★

Arron is the best salesperson. He work with me until I was able to get the car I really wanted. Also thanks to the manager in the finance dept. I am Very Happy with my new car.

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everything thing was great and my daughter loves her car !!!!

2
★★★★★

everything thing was great and my daughter loves her car !!!!

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Christopher did a great job selling us the car.

2
★★★★★

Christopher did a great job selling us the car.

.

Our salesman James was a very helpful and considerate. i would defiantly recomend this dealership and our great salesman to my friends and family.

2
★★★★★

Our salesman James was a very helpful and considerate. i would defiantly recomend this dealership and our great salesman to my friends and family.

.

It was a great experience. Judy in sales was a pleasure to work with - Very knowledgable, no pressure. Best car buying experience from a dealership that I have ever had.\r

2
★★★★★

It was a great experience. Judy in sales was a pleasure to work with - Very knowledgable, no pressure. Best car buying experience from a dealership that I have ever had.\r

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Our purchase experience was very positive. Thanks to all your great staff.\r

2
★★★★★

Our purchase experience was very positive. Thanks to all your great staff.\r

.

Ray was knowledgeable and friendly, I will buy from him again\r

2
★★★★★

Ray was knowledgeable and friendly, I will buy from him again\r

.

Leon was an excellent salesperson and instrumental in our decision to purchase a vehicle with Fladeboe\r

2
★★★★★

Leon was an excellent salesperson and instrumental in our decision to purchase a vehicle with Fladeboe\r

 

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