MasterClean Carpet & Upholstery Cleaners

★☆☆☆☆
  • 2 Kim Drive

    Spring, TX 77373

    Map & Directions
  • 281-407-6744

About MasterClean Carpet & Upholstery Cleaners

Categories
  • Carpet & Rug Cleaners
Details
  • Carpeting
Hours
Monday: 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 05:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 05:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: Closed
Sunday: Closed

Personal Services

Personal Services
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Horrible experience. I hired these guys to remove dog urine smell in my carpet (not bad but could smell if you pointed it out). Communication was bad from day one. Price drastically changed from when I spoke with Janet on the phone to when the two employees came out to my home. The original appointment time scheduled with Janet changed the night before and even the same morning the day they were suppose to come out. My carpet still smelt of dog urine after they performed their job. After calling for 6 days in a row asking for a manager who could assist in the price change and to, in the very least, resolve the dog urine odor that remained in the carpet after they performed their job Janet (owner and/or manager) denied quoting a lower price, exclaimed that it was my fault for signing off on the bill, refused to come back out to my home to re-do the job their company did not complete, and hung up.

1
★☆☆☆☆

Horrible experience. I hired these guys to remove dog urine smell in my carpet (not bad but could smell if you pointed it out). Communication was bad from day one. Price drastically changed from when I spoke with Janet on the phone to when the two employees came out to my home. The original appointment time scheduled with Janet changed the night before and even the same morning the day they were suppose to come out. My carpet still smelt of dog urine after they performed their job. After calling for 6 days in a row asking for a manager who could assist in the price change and to, in the very least, resolve the dog urine odor that remained in the carpet after they performed their job Janet (owner and/or manager) denied quoting a lower price, exclaimed that it was my fault for signing off on the bill, refused to come back out to my home to re-do the job their company did not complete, and hung up.

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More about MasterClean Carpet & Upholstery Cleaners

MasterClean Carpet & Upholstery Cleaners is a professional and affordable Houston, TX Carpet Cleaning company. We aim for the highest customer satisfaction with our friendly and thorough service.

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