Precision Tune Auto Care

★☆☆☆☆
Tuned in to you.
  • 2740 Wesley Chapel Rd

    Decatur, GA 30034

    Map & Directions
  • 404-565-2453

Automotive

Automotive
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Customer Service is the worse!!! My car was damage after taking it in for preventive maintenance. Had to contact the Corporate Customer Service Team to get my issue resolved and my car repaired. Once Precision Tune's Corporate Customer Service Team contacted the owner, Chaz Moore, now all of a sudden, he and his manager Larry are working to resolve my issue declaring apologies that later turn out to be pointless. Once the issue was resolved, the owner had the nerve to say he no longer wanted to do business with me. Really??? One of your technicians jacked up my car and failed to tell me! I found out when I opened the car door that there was damage! What kind of service is that! As if you were serving some sort of punishment by saying that. The decision was already made and indicated in my communication to Precision Tune's Customer Service team when contacted for resolution. Everyone I come in contact with I will tell of my experience and do whatever to deter business there.

1
★☆☆☆☆

Customer Service is the worse!!! My car was damage after taking it in for preventive maintenance. Had to contact the Corporate Customer Service Team to get my issue resolved and my car repaired. Once Precision Tune's Corporate Customer Service Team contacted the owner, Chaz Moore, now all of a sudden, he and his manager Larry are working to resolve my issue declaring apologies that later turn out to be pointless. Once the issue was resolved, the owner had the nerve to say he no longer wanted to do business with me. Really??? One of your technicians jacked up my car and failed to tell me! I found out when I opened the car door that there was damage! What kind of service is that! As if you were serving some sort of punishment by saying that. The decision was already made and indicated in my communication to Precision Tune's Customer Service team when contacted for resolution. Everyone I come in contact with I will tell of my experience and do whatever to deter business there.

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