Mr Appliance

★★★★☆
  • 233073

    Austin, TX 78759

    Map & Directions
  • 512-447-8955

Home & Garden

Home & Garden
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Mr. Appliance of Austin

4202 Spicewood Springs Road Austin, TX

4.2 10
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Excellent service! Cheerful people on the phone and very courteous prompt technicians. I like the eco-freindly service vehicles they have too! Def have them on my speed dial

3
★★★★★

Excellent service! Cheerful people on the phone and very courteous prompt technicians. I like the eco-freindly service vehicles they have too! Def have them on my speed dial

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I contacted them in attempts to puchase a used stove/oven. My first call resulted in being immediately put on whole for a period of time then all of a sudden, hung up. I called back and was put on hold again. Eventually I spoke with (I believe her name was) Sharon...I asked if they sold used appliances and was told no even though (while on hold) their advertisment says the do sell used appliances.

0
★☆☆☆☆

I contacted them in attempts to puchase a used stove/oven. My first call resulted in being immediately put on whole for a period of time then all of a sudden, hung up. I called back and was put on hold again. Eventually I spoke with (I believe her name was) Sharon...I asked if they sold used appliances and was told no even though (while on hold) their advertisment says the do sell used appliances.

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Jacob Deluna of Mr. Appliance arrived on-time, was very professional and knowledgeable. He was quickly able to perform the warranty work on our Bosch cooktop. We will definitely use Mr. Appliance again...and request Jacob as our repairman. Thanks.

2
★★★★★

Jacob Deluna of Mr. Appliance arrived on-time, was very professional and knowledgeable. He was quickly able to perform the warranty work on our Bosch cooktop. We will definitely use Mr. Appliance again...and request Jacob as our repairman. Thanks.

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I want to commend Jacob Deluna for an excellent attitude, work ethics and thoroghness.\r\nHe fixed our counter top Jenn Aire and was very helpful in finding the problem, getting the right part and fixing it.\r\n\r\nHighly recommend him and Mr. Appliance for the job well done.

2
★★★★★

I want to commend Jacob Deluna for an excellent attitude, work ethics and thoroghness.\r\nHe fixed our counter top Jenn Aire and was very helpful in finding the problem, getting the right part and fixing it.\r\n\r\nHighly recommend him and Mr. Appliance for the job well done.

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I just had my dishwasher repaired by Jacob DeLuna at Mr. Appliance. Excellent service. Jacob was professional, polite, punctual, and personable. \r\n\r\nHe called before he came, showed up when he said he would, quickly diagnosed the problem, and gave me an accurate estimate on repair costs. \r\n\r\nWhen he returned with the part he was quick, careful not to damage anything, cleaned up afterwords, and the cost was actually less than he had quoted. \r\n\r\nI will use Jacob and Mr. Appliance next time I need repairs or replacement of any household appliance.

2
★★★★★

I just had my dishwasher repaired by Jacob DeLuna at Mr. Appliance. Excellent service. Jacob was professional, polite, punctual, and personable. \r\n\r\nHe called before he came, showed up when he said he would, quickly diagnosed the problem, and gave me an accurate estimate on repair costs. \r\n\r\nWhen he returned with the part he was quick, careful not to damage anything, cleaned up afterwords, and the cost was actually less than he had quoted. \r\n\r\nI will use Jacob and Mr. Appliance next time I need repairs or replacement of any household appliance.

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Jacob Deluna made all the calls and found out I had a warrenty issue instead of charging me for repairs.

2
★★★★☆

Jacob Deluna made all the calls and found out I had a warrenty issue instead of charging me for repairs.

.

I've had two experiences ordering parts from Mr. Appliance in Cedar Creek. The first time my fridge's starter relay died and I needed a fix immediately. They didn't have the part, but they provided a piece that required a workaround. It's worked great for 2yrs. My most recent experience is again my fridge's thermostat/defrost timer were acting up. They had one, ordered the next and were delivered the next day to my door for free.

2
★★★★★

I've had two experiences ordering parts from Mr. Appliance in Cedar Creek. The first time my fridge's starter relay died and I needed a fix immediately. They didn't have the part, but they provided a piece that required a workaround. It's worked great for 2yrs. My most recent experience is again my fridge's thermostat/defrost timer were acting up. They had one, ordered the next and were delivered the next day to my door for free.

Pros: They have it or order it and ship it free

Cons: none!

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Mr. Appliance was great! There service was fast and deppendable. We will call again if we have any other appliance repair needs. Thanks, C. Gardner

2
★★★★★

Mr. Appliance was great! There service was fast and deppendable. We will call again if we have any other appliance repair needs. Thanks, C. Gardner

Pros: Fast and deppendable

.

Mr. Michael Corrigan of Mr. Appliance helped me with the first condenser problem I had with my Vinotemp wine keeper in April, 2009. He was excellent, so I called back and asked for him when a new problem developed in August. I can't say enough good about his diligence. My Vinotemp unit is more than 10 years old. Mr. Corrigan called Vinotemp before he left the first time to make sure I ordered the correct part. He discussed the repairs in April and August/September with the chief engineer of the manufacturer in California to get details about the older model of unit that I had. In the end, I did have to send my condenser to California. Mr. Corrigan made sure that my repaired condenser was mounted and working properly and showed me how to adjust it. I also want to mention how helpful Amber Duty was handling all my calls and e-mails in April and August/September. I always felt as though I was getting very personal service. You may use this reference and recommendation to confirm with Vinotemp that you are a reliable subcontractor for repairs to their units in Austin, Texas. I also appreciated that I could call for help after hours, since the second problem started on a weekend. Thank you.

2
★★★★★

Mr. Michael Corrigan of Mr. Appliance helped me with the first condenser problem I had with my Vinotemp wine keeper in April, 2009. He was excellent, so I called back and asked for him when a new problem developed in August. I can't say enough good about his diligence. My Vinotemp unit is more than 10 years old. Mr. Corrigan called Vinotemp before he left the first time to make sure I ordered the correct part. He discussed the repairs in April and August/September with the chief engineer of the manufacturer in California to get details about the older model of unit that I had. In the end, I did have to send my condenser to California. Mr. Corrigan made sure that my repaired condenser was mounted and working properly and showed me how to adjust it. I also want to mention how helpful Amber Duty was handling all my calls and e-mails in April and August/September. I always felt as though I was getting very personal service. You may use this reference and recommendation to confirm with Vinotemp that you are a reliable subcontractor for repairs to their units in Austin, Texas. I also appreciated that I could call for help after hours, since the second problem started on a weekend. Thank you.

Pros: After-hours answering service, excellent follow-through

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I recently had a repair done for about another $100 I could have bought a New Washer, the part they replaced I looked it up, it cost around $40 with shipping so the mark up and labor is incredible!!! before you say yes to the repair ask what the problem is and pay for the service call, and replace the part yourself if able to do so! the washer already crapped out again so the repair was a waste of money

0
★☆☆☆☆

I recently had a repair done for about another $100 I could have bought a New Washer, the part they replaced I looked it up, it cost around $40 with shipping so the mark up and labor is incredible!!! before you say yes to the repair ask what the problem is and pay for the service call, and replace the part yourself if able to do so! the washer already crapped out again so the repair was a waste of money

Pros: prompt service truck

Cons: total charges for repair

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