Bright House Cleaning Services - House Cleaners in Irvine, CA

★☆☆☆☆

About Bright House Cleaning Services - House Cleaners in Irvine, CA

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Never Use Again!!! I used Bright ten years ago when they had the people coming over from Europe. It was hit or miss. One kid was hungry and helped himself to a lot of food I just brought home from the store. When they were good they were very good and they knew what Americans expected in their homes. Within this year I tried them again and it was THE WORST!!! Instead of the people coming from Europe they were all Hispanic-no problem but Bright advertised house cleaners from Europe. I rarely got the same team and the quality of work was awful!!! I finally called the man who says he is the owner to come out to see what they had done. I told him that my floor was sticky and he argued it wasn't! You could hear it stick when I lifted my foot...he said he couldn't hear of feel anything. I told him that he was nuts as it was clearly sticky. Then I showed where they scratched the outside of my microwave. He then wanted to argue that. Well two weeks later he sent out the same crew. It now was apparent after they left this time they hadn't done ANY dusting at all! I'm sure they were upset with me because I called the owner. I called Bright again and told them I wanted someone to come out NOW they said no one could come. I demanded someone come out and the girl who is one of the managers came out. She came out and I showed her EVERYTHING that they had not touched. This way there was no arguing or debating the issue. She then call a new crew to come out and told the old crew to bring the check back. From what it seemed they were just sitting up in my room ...a couple days later we noticed my son's $400.00 watch was gone never to be seen again! Also the same thing with the times they set. They will set a time and even a day and will show up when they want to not when you want the job done. These people are not nice. When the owner came out to check my house the first time he was hostile. Never Again!!!

1
★☆☆☆☆

Never Use Again!!! I used Bright ten years ago when they had the people coming over from Europe. It was hit or miss. One kid was hungry and helped himself to a lot of food I just brought home from the store. When they were good they were very good and they knew what Americans expected in their homes. Within this year I tried them again and it was THE WORST!!! Instead of the people coming from Europe they were all Hispanic-no problem but Bright advertised house cleaners from Europe. I rarely got the same team and the quality of work was awful!!! I finally called the man who says he is the owner to come out to see what they had done. I told him that my floor was sticky and he argued it wasn't! You could hear it stick when I lifted my foot...he said he couldn't hear of feel anything. I told him that he was nuts as it was clearly sticky. Then I showed where they scratched the outside of my microwave. He then wanted to argue that. Well two weeks later he sent out the same crew. It now was apparent after they left this time they hadn't done ANY dusting at all! I'm sure they were upset with me because I called the owner. I called Bright again and told them I wanted someone to come out NOW they said no one could come. I demanded someone come out and the girl who is one of the managers came out. She came out and I showed her EVERYTHING that they had not touched. This way there was no arguing or debating the issue. She then call a new crew to come out and told the old crew to bring the check back. From what it seemed they were just sitting up in my room ...a couple days later we noticed my son's $400.00 watch was gone never to be seen again! Also the same thing with the times they set. They will set a time and even a day and will show up when they want to not when you want the job done. These people are not nice. When the owner came out to check my house the first time he was hostile. Never Again!!!

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