Luka B Signs

★☆☆☆☆

About Luka B Signs

Hours
Mon-Fri 8:30am-5pm ; Sat 8:30am-Noon ; Sun Closed
Reservations
Make A Reservation

Business Services

Business Services
More choices in Taunton:
Resultset_next

Rapoza Signs

265 W Center St 106 West Bridgewater, MA

Resultset_next

Joseph Carpenter Studio

72 Elm St Rehoboth, MA

1.0 1
Hi! Sign in to let us know how Luka B Signs was?
Write a Review
.

Stay away... DON'T WASTE YOUR TIME!!!
Hypocritical, dishonest, and poor overall customer service.

My friends went in to set up an order with Shanna. I heard that their experience was a positive one with her, however, when I went in the following day to finalize my order with her, she was not there as she said. One of the boys there (the one with less hair on his head than his face) was completely clueless (the epitome of young and dumb) and told me that he would be charging me $35 more than Shanna had quoted for this project the day before. He was fumbling all around as if he didn't know how to handle a customer. I offered to just email my designs to him if that was easier. I asked, but he didn't know what kind of files I needed to send and didn't even know the name of the design program he was using! He only knew it was called "Design Program," he said! haha Anyways, I left since he could not help me and I was getting nowhere trying to have a conversation with the goon. After having wasted an hour and a half of my time going there and back, I tried to call to find out how to get in touch with Shanna. She was actually there! When I explained to her what happened, she got defensive and told me to just come back to the store. I had just driven over 30 minutes home. Sorry, lady. Even if I did jump right back in my car so that you could overcharge me, I wouldn't get there until after you closed at 5. That was 4.22pm when she rushed me off the phone all flustered and irritated, saying she had a customer and would call me back.

Guess what? Just like my business with her, IT NEVER HAPPENED.

1
★☆☆☆☆

Stay away... DON'T WASTE YOUR TIME!!!
Hypocritical, dishonest, and poor overall customer service.

My friends went in to set up an order with Shanna. I heard that their experience was a positive one with her, however, when I went in the following day to finalize my order with her, she was not there as she said. One of the boys there (the one with less hair on his head than his face) was completely clueless (the epitome of young and dumb) and told me that he would be charging me $35 more than Shanna had quoted for this project the day before. He was fumbling all around as if he didn't know how to handle a customer. I offered to just email my designs to him if that was easier. I asked, but he didn't know what kind of files I needed to send and didn't even know the name of the design program he was using! He only knew it was called "Design Program," he said! haha Anyways, I left since he could not help me and I was getting nowhere trying to have a conversation with the goon. After having wasted an hour and a half of my time going there and back, I tried to call to find out how to get in touch with Shanna. She was actually there! When I explained to her what happened, she got defensive and told me to just come back to the store. I had just driven over 30 minutes home. Sorry, lady. Even if I did jump right back in my car so that you could overcharge me, I wouldn't get there until after you closed at 5. That was 4.22pm when she rushed me off the phone all flustered and irritated, saying she had a customer and would call me back.

Guess what? Just like my business with her, IT NEVER HAPPENED.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Luka B Signs, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review