Kathy Dottore-State Farm Insurance Agent

★★★★★
The coverage you need. The price you want.
  • 250 S Pacific St 103

    San Marcos, CA 92078

    Map & Directions
  • 760-290-4902

Insurance

Insurance
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I'm glad that my insurance policy with you included "".a promise (of).the very best claims service."" Your staff delivered.as promised. From ""first contact"" by phone with Trevor, through multiple contacts with Christina Whitman both in person and by phone, and the followup with Cathy Courson, I had supportive, friendly interactions. Trevor is very personable and interested in the client's needs. He does well ""front end."" Christina\nwas helpful, patient with all my questions and multiple visits, and sympathetic with my concerns and ""loss."" I knew she would follow through in a timely way. And.Cathy was a God-send when I walked in that Monday having just driven my ""found"" vehicle there and needing help dealing with all the ""claims adjustors"" I had talked with over the weekend. She not only helped\nme fill out the affidavit then and there (to speed up the reimbursement process), but she made several calls to clarify what I was ""allowed"" (e.g., safety inspection) after I had had a negative interaction over the weekend.\n(She, too, got different ""answers"" depending on the person with whom she spoke.) I don't think I've ever had to go through a claims process of this nature before. They all made it bearable and doable. To all of them, and you, thank you.

2
★★★★★

I'm glad that my insurance policy with you included "".a promise (of).the very best claims service."" Your staff delivered.as promised. From ""first contact"" by phone with Trevor, through multiple contacts with Christina Whitman both in person and by phone, and the followup with Cathy Courson, I had supportive, friendly interactions. Trevor is very personable and interested in the client's needs. He does well ""front end."" Christina\nwas helpful, patient with all my questions and multiple visits, and sympathetic with my concerns and ""loss."" I knew she would follow through in a timely way. And.Cathy was a God-send when I walked in that Monday having just driven my ""found"" vehicle there and needing help dealing with all the ""claims adjustors"" I had talked with over the weekend. She not only helped\nme fill out the affidavit then and there (to speed up the reimbursement process), but she made several calls to clarify what I was ""allowed"" (e.g., safety inspection) after I had had a negative interaction over the weekend.\n(She, too, got different ""answers"" depending on the person with whom she spoke.) I don't think I've ever had to go through a claims process of this nature before. They all made it bearable and doable. To all of them, and you, thank you.

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Our hope is that your holidays have been pleasant and we wish you all the best in the coming New Year. We would like to take this opportunity to also let you know how much we appreciate the work that you do for us. We especially would like to recognize Joe, Cathy Courson and most recently Lenzi for all the help and hard work whenever we have a need. It does not go unnoticed, all the best to you, your staff and their families in the coming year and always.

2
★★★★★

Our hope is that your holidays have been pleasant and we wish you all the best in the coming New Year. We would like to take this opportunity to also let you know how much we appreciate the work that you do for us. We especially would like to recognize Joe, Cathy Courson and most recently Lenzi for all the help and hard work whenever we have a need. It does not go unnoticed, all the best to you, your staff and their families in the coming year and always.

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I wish to take this opportunity to write and tell you how very much I appreciate your services. When I called to tell you about the newly acquired dent in my car's bumper when I went shopping, you immediately took charge and gave me instructions to get the damage repaired. I went to Kenny's Kar Klinic in Vista, and they gave me the best service, arranged for me to get a car while mine was being repaired. This experience only confirms why I have been a customer of your agency and State Farm. Thank you for being there and helping get the job done so efficiently and quickly.\n

2
★★★★★

I wish to take this opportunity to write and tell you how very much I appreciate your services. When I called to tell you about the newly acquired dent in my car's bumper when I went shopping, you immediately took charge and gave me instructions to get the damage repaired. I went to Kenny's Kar Klinic in Vista, and they gave me the best service, arranged for me to get a car while mine was being repaired. This experience only confirms why I have been a customer of your agency and State Farm. Thank you for being there and helping get the job done so efficiently and quickly.\n

 

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