Lombardi, Anthony, Dds - Lombardi Dental Office

★★★☆☆
  • 3011 Theodore Street

    Joliet, IL 60435

    Map & Directions
  • 815-254-6900

About Lombardi, Anthony, Dds - Lombardi Dental Office

Hours
Mon 8:30 AM-7:00 PM,Tue 8:30 AM-5:00 PM,Wed 8:30 AM-7:00 PM,Thu 8:30 AM-5:00 PM,Fri 8:30 AM-4:00 PM,Sat-Sun Closed

Health & Medical

Health & Medical
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3.0 2
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To the rater of Dr. Rick Laguatan. This is unfortunate for you. Your description sounds like a totally different person. Dr. Laguatan's one of the most professional, honest, and respectable dentists I know. He is so passionate about his craft and care for his patients. I would hardly characterize him by your description. I received services from him and was totally satisfied. I also observed his bedside manner with other patients, and they seemed to be totally comfortable and at ease with him. But if a letter was sent to you, I can understand to a certain extent - your rating totally misrepresents him.

2
★★★★★

To the rater of Dr. Rick Laguatan. This is unfortunate for you. Your description sounds like a totally different person. Dr. Laguatan's one of the most professional, honest, and respectable dentists I know. He is so passionate about his craft and care for his patients. I would hardly characterize him by your description. I received services from him and was totally satisfied. I also observed his bedside manner with other patients, and they seemed to be totally comfortable and at ease with him. But if a letter was sent to you, I can understand to a certain extent - your rating totally misrepresents him.

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I saw Rick Laguatan, a dentist at Dr. Lombardi's dental practice for the first time and walked out of his office in tears. He was aggressive, arrogant, and rude. His dental assistant made condescending comments about me in my presence to him and I'd had just about enough. They obviously hadn't read my chart or noted that I'd had previously bad experiences with dentists and have a serious fear of them. It took a lot just for me to go in. I'd had enough of his rude staff and inconsiderate treatment. I walked out. If you need a dentist who will take time to understand you and your dental needs and a professional with a warm and kind bedside manner, see someone else!!!!\r
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My dental work was performed by another, kinder, more professional dentist at another practice. I also received a letter from an attorney representing Laguatan demanding that I remove my review or face legal action. Rick Laguatan?s willingness to use threats and intimidation rather than more amicable methods to resolve this situation only serves to underscore my original categorization of him as ?aggressive, arrogant, and rude.? Furthermore, after reading the contents of the letter from Laguatan?s attorney, I would also add ?dishonest"" to my description. The letter from Laguatan's attorney contains outright lies and misconceptions regarding my experience.\r

0
★☆☆☆☆

I saw Rick Laguatan, a dentist at Dr. Lombardi's dental practice for the first time and walked out of his office in tears. He was aggressive, arrogant, and rude. His dental assistant made condescending comments about me in my presence to him and I'd had just about enough. They obviously hadn't read my chart or noted that I'd had previously bad experiences with dentists and have a serious fear of them. It took a lot just for me to go in. I'd had enough of his rude staff and inconsiderate treatment. I walked out. If you need a dentist who will take time to understand you and your dental needs and a professional with a warm and kind bedside manner, see someone else!!!!\r
\r
My dental work was performed by another, kinder, more professional dentist at another practice. I also received a letter from an attorney representing Laguatan demanding that I remove my review or face legal action. Rick Laguatan?s willingness to use threats and intimidation rather than more amicable methods to resolve this situation only serves to underscore my original categorization of him as ?aggressive, arrogant, and rude.? Furthermore, after reading the contents of the letter from Laguatan?s attorney, I would also add ?dishonest"" to my description. The letter from Laguatan's attorney contains outright lies and misconceptions regarding my experience.\r

 

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