Procida Tile

★★★★☆
  • 430 Commack Rd

    Deer Park, NY 11729

    Map & Directions
  • 631-292-0758

About Procida Tile

Hours
Mon 8am-6pm ; Tue 8am-6pm ; Wed 8am-4pm ; Thu 8am-6pm ; Fri 8am-6pm ; Sat 9am-4pm ; Sun 11am-3pm
3.6667 3
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.

Ive been bringing clients here for years with no issues. I only deal with Joe. Ever since new management took over, ive heard nothing but good things. Ignore what everyone else says. If I was having complaints from my clients about this place, I wouldnt come here. There are plenty of other tile stores. Experienced sales staff for design, everything is in stock, good prices, and friendly.

2
★★★★★

Ive been bringing clients here for years with no issues. I only deal with Joe. Ever since new management took over, ive heard nothing but good things. Ignore what everyone else says. If I was having complaints from my clients about this place, I wouldnt come here. There are plenty of other tile stores. Experienced sales staff for design, everything is in stock, good prices, and friendly.

.

We just brought our bathroom tile this weekend and was very pleased with the service and price that we recieved. Looking forward to going to back to do our kitchen. :)

2
★★★★★

We just brought our bathroom tile this weekend and was very pleased with the service and price that we recieved. Looking forward to going to back to do our kitchen. :)

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If I could give them 0 stars I would. We ordered tile and was told by the Deer Park manager that it would be there in 5 business days... two weeks later, no word from them so I called and they told me they expected it ""any day now""... another week went by with no word, I called again ""Oh we'll look into that, you should have it by now""... apparently there was no way to track a delivery truck from Wisconsin to Deer Park, so they could not get me a status... another week went by with no word, I called again and was told it was shipped to the wrong address and then sent back to the warehouse in Wisconsin but that they fixed the problem and I'd have the tile in three or four days... after six days I called again and they still didn't have it nor could they tell me when they would get it... on top of that, they have caller ID and did not pick up my call unless I used a different phone because they did not want to be bothered providing any kind of customer service... DO NOT buy from these arrogant LIARS - they held up my renovation for over a month - I never got the tile so I had to file a claim against them with my credit card company... when I informed them that I filed a claim and that I was not paying for tile I never received, they laughed and said ""The credit card company will pay us anyway"" and then hung up on me! Their attitude was indifferent and obnoxious every time I spoke with them... they are the absolute WORST! STAY AWAY!!!

0
★☆☆☆☆

If I could give them 0 stars I would. We ordered tile and was told by the Deer Park manager that it would be there in 5 business days... two weeks later, no word from them so I called and they told me they expected it ""any day now""... another week went by with no word, I called again ""Oh we'll look into that, you should have it by now""... apparently there was no way to track a delivery truck from Wisconsin to Deer Park, so they could not get me a status... another week went by with no word, I called again and was told it was shipped to the wrong address and then sent back to the warehouse in Wisconsin but that they fixed the problem and I'd have the tile in three or four days... after six days I called again and they still didn't have it nor could they tell me when they would get it... on top of that, they have caller ID and did not pick up my call unless I used a different phone because they did not want to be bothered providing any kind of customer service... DO NOT buy from these arrogant LIARS - they held up my renovation for over a month - I never got the tile so I had to file a claim against them with my credit card company... when I informed them that I filed a claim and that I was not paying for tile I never received, they laughed and said ""The credit card company will pay us anyway"" and then hung up on me! Their attitude was indifferent and obnoxious every time I spoke with them... they are the absolute WORST! STAY AWAY!!!

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