One Hour Heating & Air Conditioning

★☆☆☆☆
  • 2070 Canton Rd

    Marietta, GA 30066

    Map & Directions
  • 678-384-4687

Automotive

Automotive
More choices in Marietta:
Resultset_next

Reeves Heating & Ac Co Inc

545 Glover St SE Marietta, GA

Resultset_next

A & G Heating and Air Conditioning

2370 Willeo Rill Rd NE Marietta, GA

1.0 1
Hi! Sign in to let us know how One Hour Heating & Air Conditioning was?
Write a Review
.

First they told me one thing was broken, and then recanted and changed their mind about what was wrong with my heat pump. By itself thats not a huge problem, but I think the technician should have gotten his information correct initially before presenting it to me. The price changed from $1800 down to $600 after he got a second opinion.

However they did not show up on time for the second visit, in fact they never showed up. The call center told me that the serviceman had the piece I needed and would be there at a specified time. I called 3 hours later and the call center did not know what was going on. Another 45 minutes later the serviceman calls and says in fact they don't have the part and it had doubled in price that I was originally quoted. Also It would take an additional 4 days to arrive.

When I complained that I was told he would be there, he had no remorse and only stated that he didn't control the call center.

1
★☆☆☆☆

First they told me one thing was broken, and then recanted and changed their mind about what was wrong with my heat pump. By itself thats not a huge problem, but I think the technician should have gotten his information correct initially before presenting it to me. The price changed from $1800 down to $600 after he got a second opinion.

However they did not show up on time for the second visit, in fact they never showed up. The call center told me that the serviceman had the piece I needed and would be there at a specified time. I called 3 hours later and the call center did not know what was going on. Another 45 minutes later the serviceman calls and says in fact they don't have the part and it had doubled in price that I was originally quoted. Also It would take an additional 4 days to arrive.

When I complained that I was told he would be there, he had no remorse and only stated that he didn't control the call center.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used One Hour Heating & Air Conditioning, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review