Leo Martin Chevrolet, Inc.

★★☆☆☆
  • 217 Highway 332 E

    Lake Jackson, TX 77566

    Map & Directions
  • 979-230-2500

2.3333 3
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Leo Martin Chevrolet has always been my #1 place for sales, and body work. I bought my first Camaro back in the 90s and now bought my new 2011 Camaro and it looks nice! Not sure about the other reviews but I just saw on facebook that they won a best customer service trophy from GM. The owners sure value their customers.

2
★★★★★

Leo Martin Chevrolet has always been my #1 place for sales, and body work. I bought my first Camaro back in the 90s and now bought my new 2011 Camaro and it looks nice! Not sure about the other reviews but I just saw on facebook that they won a best customer service trophy from GM. The owners sure value their customers.

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a one star rating for Leo Martin is one star too many! i took my brand new car in for warranty work and was told because of a previous customer service survey that i filled out (sent to me from GM) Leo Martin would not be willing to do any work on my car! They flat refused and stated that due to my survey, they were refusing to work on my car. After having a horrible experience with Steve, the arrogant service manager, i learned from several other people, that he is always like this and to never go there. I wish someone would have told me this before i went. I still can't believe he told me that he wouldn't do warranty work on my car because of a survey that GM sent to me. I answered the survey honestly. Guess that's what honesty gets you now days.

0
★☆☆☆☆

a one star rating for Leo Martin is one star too many! i took my brand new car in for warranty work and was told because of a previous customer service survey that i filled out (sent to me from GM) Leo Martin would not be willing to do any work on my car! They flat refused and stated that due to my survey, they were refusing to work on my car. After having a horrible experience with Steve, the arrogant service manager, i learned from several other people, that he is always like this and to never go there. I wish someone would have told me this before i went. I still can't believe he told me that he wouldn't do warranty work on my car because of a survey that GM sent to me. I answered the survey honestly. Guess that's what honesty gets you now days.

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If I could, I would give these people a negative score. I took my truck in to be serviced after being hit by an intoxicated driver. The manager of the service department gave me the run-around for 4 WEEKS!! I had to leave work and use vacation time because they told me I had to come get the truck 'Now before we close', only to get there and have them tell me that they 'must of called the wrong person'. This happened TWICE!! Not only that, but they were horribly rude. After I FINALLY got my truck back, there were charges on the bill I received that weren't even correct such as having the 'Texas Edition' emblem replaced. My truck was hit on the right front side. These guys are total and complete morons and I would urge anyone thinking of doing business there to PLEASE think again!! Disgusting excuses for human beings.

0
★☆☆☆☆

If I could, I would give these people a negative score. I took my truck in to be serviced after being hit by an intoxicated driver. The manager of the service department gave me the run-around for 4 WEEKS!! I had to leave work and use vacation time because they told me I had to come get the truck 'Now before we close', only to get there and have them tell me that they 'must of called the wrong person'. This happened TWICE!! Not only that, but they were horribly rude. After I FINALLY got my truck back, there were charges on the bill I received that weren't even correct such as having the 'Texas Edition' emblem replaced. My truck was hit on the right front side. These guys are total and complete morons and I would urge anyone thinking of doing business there to PLEASE think again!! Disgusting excuses for human beings.

 

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