Able Body Moving Pros

★★☆☆☆
  • 1413 Betty Ct

    Mesquite, TX 75149

    Map & Directions
  • 817-773-8221

About Able Body Moving Pros

Categories
  • Moving Companies
Details
  • Local Movers
  • Long Distance Movers

Transportation & Storage

Transportation & Storage
More choices in Mesquite:
Resultset_next

Allen Moving, Inc.

12589 Perimeter Drive Dallas, TX

Resultset_next

Access Self Storage

3241 S Buckner Blvd Dallas, TX

2.0 1
Hi! Sign in to let us know how Able Body Moving Pros was?
Write a Review
.

Let me start by saying that the positive aspects of my experience were ease with which I reached a representative and simpicity of transaction. Also, the moving crew arrived on time ready to work.
However, during the move, we were told that many items would not be moved because the condition of the items was "not sanitary." Alex, whom I spoke with several times, told me the condition of the house presented a hazardous work environment. Admittedly, there are pets involved. Therefore, I cannot be upset that Alex and his crew thought the house needed cleaning prior to a move being schedule. My complaint, which I expressed without much receptivity from Alex, is that this was not communicated at any point during the transaction. There is no contract process, and at no point during the negotiations did they tell us they have a right to refuse service for any reason - let alone "unsanitary" conditions. According to Alex, "something things shouldn't have to be said." I find that reply very condescending, insulting and unprofessional. If you are going to refuse service - or to complete the service - a reason should be provided PRIOR to beginning the job. This should have come up during our initial conversation. I have no way of knowing what they consider an "unsanitary" work environment.
Again, I am not in disagreement that they should not have to work in 'unsafe' conditions. But they need to work on a contract that clearly states this and be more receptive of feedback from customers. Alex was very dismissive of my concerns, which was regretful because until that point, we worked well together.

2
★★☆☆☆

Let me start by saying that the positive aspects of my experience were ease with which I reached a representative and simpicity of transaction. Also, the moving crew arrived on time ready to work.
However, during the move, we were told that many items would not be moved because the condition of the items was "not sanitary." Alex, whom I spoke with several times, told me the condition of the house presented a hazardous work environment. Admittedly, there are pets involved. Therefore, I cannot be upset that Alex and his crew thought the house needed cleaning prior to a move being schedule. My complaint, which I expressed without much receptivity from Alex, is that this was not communicated at any point during the transaction. There is no contract process, and at no point during the negotiations did they tell us they have a right to refuse service for any reason - let alone "unsanitary" conditions. According to Alex, "something things shouldn't have to be said." I find that reply very condescending, insulting and unprofessional. If you are going to refuse service - or to complete the service - a reason should be provided PRIOR to beginning the job. This should have come up during our initial conversation. I have no way of knowing what they consider an "unsanitary" work environment.
Again, I am not in disagreement that they should not have to work in 'unsafe' conditions. But they need to work on a contract that clearly states this and be more receptive of feedback from customers. Alex was very dismissive of my concerns, which was regretful because until that point, we worked well together.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Able Body Moving Pros

Mover, Moving Company, Moving Services, Local Movers, Long Distance Moving Company

 

Wait, you're the expert.

If you've been to or used Able Body Moving Pros, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review