Doctor Fix It

★★☆☆☆
  • 361 W Evans Ave

    Denver, CO 80223

    Map & Directions
  • 303-993-1550

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DO NOT USE these guys, they will quote you one price on the phone, and charge way over that upon visit. Get a 2nd opinion. I had them replace a $150 part on my hot water heater and they charged me over $900, while talking me around in circles. Management is not much better. I got one voice mail from a Tasha....that was it. No more will I use them. They have lost another customer and future business!

1
★☆☆☆☆

DO NOT USE these guys, they will quote you one price on the phone, and charge way over that upon visit. Get a 2nd opinion. I had them replace a $150 part on my hot water heater and they charged me over $900, while talking me around in circles. Management is not much better. I got one voice mail from a Tasha....that was it. No more will I use them. They have lost another customer and future business!

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.

DO NOT USE these guys, they will quote you one price on the phone, and charge way over that upon visit. Get a 2nd opinion. I had them replace a $150 part on my hot water heater and they charged me over $900, while talking me around in

3
★★★★★

DO NOT USE these guys, they will quote you one price on the phone, and charge way over that upon visit. Get a 2nd opinion. I had them replace a $150 part on my hot water heater and they charged me over $900, while talking me around in

.

These guys are great! After dozens of calls to plumbers, they were the only ones willing to work around my schedule. Our toilet was flooding and leaking into the unit below ours. The guy (Matt) checked our toilet as well as looked at the unit below us. He was very honest and saved us a lot of money by telling us which services would be unnecessary. \nThey were extremely friendly, timely, and professional! I will certainly be using them again.

2
★★★★★

These guys are great! After dozens of calls to plumbers, they were the only ones willing to work around my schedule. Our toilet was flooding and leaking into the unit below ours. The guy (Matt) checked our toilet as well as looked at the unit below us. He was very honest and saved us a lot of money by telling us which services would be unnecessary. \nThey were extremely friendly, timely, and professional! I will certainly be using them again.

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When looking for a plumber, do NOT waste your time with these guys. Had a toliet that was running constantly, had to lift the fill valve to get it to stop. We decided to replace it, and have them look at the other toliets since they were all pretty old. Our initial estimate was 332.00/ piece. Mind you, i can buy an entirely new toliet for that price at Home Depot. We decided against it. Went downstairs and heard water, now gushing from the tank. The piece that turns it off was now broke off. We had to turn the water off to the entire house. I called in to talk to a manager, none were around. They did connect me to the technician who had come out. He said that he didn't know what must have happened but would not come back out unless we paid the 282.00. Oh, I forgot to mention that when my husband gasped at their original quote, he decided to knock it down to just about half of the orginal amount quoted. Thank you for completely trying to take advantage of us from the onset. And I paid 49.00 for this fiasco!

0
★☆☆☆☆

When looking for a plumber, do NOT waste your time with these guys. Had a toliet that was running constantly, had to lift the fill valve to get it to stop. We decided to replace it, and have them look at the other toliets since they were all pretty old. Our initial estimate was 332.00/ piece. Mind you, i can buy an entirely new toliet for that price at Home Depot. We decided against it. Went downstairs and heard water, now gushing from the tank. The piece that turns it off was now broke off. We had to turn the water off to the entire house. I called in to talk to a manager, none were around. They did connect me to the technician who had come out. He said that he didn't know what must have happened but would not come back out unless we paid the 282.00. Oh, I forgot to mention that when my husband gasped at their original quote, he decided to knock it down to just about half of the orginal amount quoted. Thank you for completely trying to take advantage of us from the onset. And I paid 49.00 for this fiasco!

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Requested a repair of a 6 yr old water heater. After less than five minutes, Tech claimed the issue was the ignitor and that no repair could guarantee that the problem would be fixed. He proceeded to try and sell us a new water heater or costly replacement of components. I looked online while he earnestly made his sales pitch and found that often a minor cleaning is all that is needed. I asked him to do that but it didn't fix problem. \r\n\r\nGot a second opinion from ARS and discoved that Ben Franklin tech told us wrong problem. The water heater shows codes for repair, and the code showed that the pressure switch was the problem. Tech cleaned the switch and the hoses for $49 and water heater works perfectly.\r\n\r\nDo not use Ben Franklin. In hindsight,it seemed that tech deliberately gave wrong problem because no repair would have fixed it. Techs must have sales quotas because he was only trying to sell very costly repairs or replacement.

0
★☆☆☆☆

Requested a repair of a 6 yr old water heater. After less than five minutes, Tech claimed the issue was the ignitor and that no repair could guarantee that the problem would be fixed. He proceeded to try and sell us a new water heater or costly replacement of components. I looked online while he earnestly made his sales pitch and found that often a minor cleaning is all that is needed. I asked him to do that but it didn't fix problem. \r\n\r\nGot a second opinion from ARS and discoved that Ben Franklin tech told us wrong problem. The water heater shows codes for repair, and the code showed that the pressure switch was the problem. Tech cleaned the switch and the hoses for $49 and water heater works perfectly.\r\n\r\nDo not use Ben Franklin. In hindsight,it seemed that tech deliberately gave wrong problem because no repair would have fixed it. Techs must have sales quotas because he was only trying to sell very costly repairs or replacement.

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Beware of the price per job gimmick. I had two valves changed out and a pressure regulating valve installed. the work took approximately 2 1/2 hours. Total cost was $1,125 and that was with some discounts. Yes they quoted these price up front so I knew how much they were going to cost, but at this point I needed the repairs done and didn't have the time to get another plumber out to the house. Don't even bother with Ben Franklin, and just call another plumber.

0
★☆☆☆☆

Beware of the price per job gimmick. I had two valves changed out and a pressure regulating valve installed. the work took approximately 2 1/2 hours. Total cost was $1,125 and that was with some discounts. Yes they quoted these price up front so I knew how much they were going to cost, but at this point I needed the repairs done and didn't have the time to get another plumber out to the house. Don't even bother with Ben Franklin, and just call another plumber.

Pros: On time, quality of work

Cons: Way over priced

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Their labor rate works out to about $200+ hour. They tell you they are expensive becasue of the excellent work they do. Give me a break... Get competative bids.

1
★★☆☆☆

Their labor rate works out to about $200+ hour. They tell you they are expensive becasue of the excellent work they do. Give me a break... Get competative bids.

Pros: They show up on time

Cons: Way too expensive

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It may just be me but I can't seem to find a good plumber. I had a horible experience with Dino Drain and now they are out of business. So I decided to give this national franchise a chance figuring they will be aroung for a while. The plumber was realy nice until I asked to see his plumbers license. He started shaking, mumbling, sweating and making wierd excuses. I was so shocked; I called the office and they told me he didn't require a license for the work he was sent to do. Well I had requested that all of the plumbing in my house be replaced. My house was built in 1948 and has old steel pipes. They did refund me the minimum charge that I paid but I don't think these guys hire very good plumbers. Thanks for listening.\r\n\r\nJim

0
★☆☆☆☆

It may just be me but I can't seem to find a good plumber. I had a horible experience with Dino Drain and now they are out of business. So I decided to give this national franchise a chance figuring they will be aroung for a while. The plumber was realy nice until I asked to see his plumbers license. He started shaking, mumbling, sweating and making wierd excuses. I was so shocked; I called the office and they told me he didn't require a license for the work he was sent to do. Well I had requested that all of the plumbing in my house be replaced. My house was built in 1948 and has old steel pipes. They did refund me the minimum charge that I paid but I don't think these guys hire very good plumbers. Thanks for listening.\r\n\r\nJim

Pros: Clean guy

Cons: Sweaty, mumbling unlicensed plumber

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way overpriced. watch out for sales pitch and upselling for things you do not need. they came to clean root out my sewer line and tried to convince me I needed a whole new one that would cost me $11,000!!!! I totally felt like they were taking advantage of me because I was a woman and may not know much about sewer lines. the ""sewer line"" specialist was even called to my house by the tech to try and get me to hire them for more work. the rooting they did was fine, but even that was about $60 more than the other companies I called, but they were the first to say they could come out right away and so I went with them to just clean it out. would not trust them for anything more. then when I said for $11k I would need to check out other quotes from other companies, they said they would knock it down to $9k if I signed the agreement then. I would recommend calling around and get another company.

0
★☆☆☆☆

way overpriced. watch out for sales pitch and upselling for things you do not need. they came to clean root out my sewer line and tried to convince me I needed a whole new one that would cost me $11,000!!!! I totally felt like they were taking advantage of me because I was a woman and may not know much about sewer lines. the ""sewer line"" specialist was even called to my house by the tech to try and get me to hire them for more work. the rooting they did was fine, but even that was about $60 more than the other companies I called, but they were the first to say they could come out right away and so I went with them to just clean it out. would not trust them for anything more. then when I said for $11k I would need to check out other quotes from other companies, they said they would knock it down to $9k if I signed the agreement then. I would recommend calling around and get another company.

Pros: showed up fast

Cons: overpriced, tacky sales pitch, unneccesary upselling

.

Way, way overpriced. Had a hot water heater installed and had Ben Franklin install it because it was leaking and they were already at my house. They said their price to install a hot water heater ($1395) was average - not knowing any better, I believed them. However, after the install, I checked prices charged by six other plumbers - the next highest price was $300 lower and the majority of prices were $600 cheaper. Ben Franklin may try to sell you on the fact that they provide ""annual maintenance"" for your water heater - this is a marketing ploy - annual maintenance on a water heater is NOT necessary. The extra cost - for any plumbing service (all of their ""fixed costs"" are excessive) - is not worth using Ben Franklin.

1
★★☆☆☆

Way, way overpriced. Had a hot water heater installed and had Ben Franklin install it because it was leaking and they were already at my house. They said their price to install a hot water heater ($1395) was average - not knowing any better, I believed them. However, after the install, I checked prices charged by six other plumbers - the next highest price was $300 lower and the majority of prices were $600 cheaper. Ben Franklin may try to sell you on the fact that they provide ""annual maintenance"" for your water heater - this is a marketing ploy - annual maintenance on a water heater is NOT necessary. The extra cost - for any plumbing service (all of their ""fixed costs"" are excessive) - is not worth using Ben Franklin.

Message from Doctor Fix It

Expert Heating, Cooling, Electrical, and Plumbing Services All Around Denver Looking for reliable and trustworthy plumbers, electricians, heating, or cooling experts? Look no further! We service all of Denver. Electrical problems, Air conditioners not cool enough, Furnace not blowing hot air, Strange smells emanating from your garbage disposal, Slow, clogged Drains, Leaky Pipes, Broken sink, toilet, faucets, or shower, Roots in your drain or sewer line. We can fix all these AND MORE! Doctor Fix-It's got the experience and know-how to repair plumbing, wiring, HVAC systems, and every other home comfort. From Furnace Repairs to Drain Cleaning, We Handle It All. The professionals at Doctor Fix-It offer a wide range of excellent professional services for some of the most important appliances in your home. From the heating and cooling systems to the garbage disposal and the drainage pipes, our experienced with our all-inclusive services, you can ensure that your home's heating, cooling, and drainage systems are running smoothly and without hassle. If you are facing an emergency or just want a routine maintenance checkup, our expert drainologists are always happy to help you.

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