Hair by Stewarts

★☆☆☆☆

About Hair by Stewarts

Categories
  • Beauty Salons
  • Hair Care

Personal Services

Personal Services
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3233 Gordon Dr Sioux City, IA

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523 Pearl St Sioux City, IA

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Terrible experience! My blonde touch up Became the color of orange mac and cheese without highlights I wanted. I went back and got it "corrected" and they charged me more for the highlights I spent hours getting 2 days prior that werent visable through the orange. They refused to give me my money back and demanded I go to the same idiot that screwed it up the first time- against my better judgement- I did as I didnt want to spend another $150 to fix this nightmare. They refused to fix it after her 2nd screw up so I then went to mall location (3rd attempt) and the mgr there agreed it was terrible and they would fix it. The 2nd fix was bad color again with white/silver in it and still orange. 3rd attempt at the mall removed the orange turning it all white/silver then went to add color highlights back and it was dark dark brown (not light as my hair should have been blonde). I had dark highlights and the white/silver she had bleached out. When she rinsed it almost all of it turned GRAY!! I had only gone there as we were doing family pictures and I wanted good hair for them. I ended up buying black and white prints:-( I spent 3 days and at least 3 hours at each of the 3 sessions waiting to have hair I could wear in public. I called numerous times over the next few
months and got many excuses as the district manager was new, etc etc. I never got my money back nor an apology for destroying my hair. I have tried every product possible to restore my hair over the past several months but it has been breaking off and I was shedding breakage more than a dog. I spent hundreds of dollars on products trying to fix it. I finally had to cave in and reluctantly cut it off in a very short cut, it was to my mid back before, now it barely touches my shoulders:-(. Im heartbroken about losing my long hair, I also cant stay blond as it is too hard on my delicate hair:-(. I made a terrible mistake going to this salon. To me this is worse case senario being forced to cut off several inches of hair they killed by overprocessing it. Very disappoining customer service from the salon, district manager and the 800 number they all refer you to. Save yourself the frustration, trauma and expense of fixing the mess they will desert you with.

1
★☆☆☆☆

Terrible experience! My blonde touch up Became the color of orange mac and cheese without highlights I wanted. I went back and got it "corrected" and they charged me more for the highlights I spent hours getting 2 days prior that werent visable through the orange. They refused to give me my money back and demanded I go to the same idiot that screwed it up the first time- against my better judgement- I did as I didnt want to spend another $150 to fix this nightmare. They refused to fix it after her 2nd screw up so I then went to mall location (3rd attempt) and the mgr there agreed it was terrible and they would fix it. The 2nd fix was bad color again with white/silver in it and still orange. 3rd attempt at the mall removed the orange turning it all white/silver then went to add color highlights back and it was dark dark brown (not light as my hair should have been blonde). I had dark highlights and the white/silver she had bleached out. When she rinsed it almost all of it turned GRAY!! I had only gone there as we were doing family pictures and I wanted good hair for them. I ended up buying black and white prints:-( I spent 3 days and at least 3 hours at each of the 3 sessions waiting to have hair I could wear in public. I called numerous times over the next few
months and got many excuses as the district manager was new, etc etc. I never got my money back nor an apology for destroying my hair. I have tried every product possible to restore my hair over the past several months but it has been breaking off and I was shedding breakage more than a dog. I spent hundreds of dollars on products trying to fix it. I finally had to cave in and reluctantly cut it off in a very short cut, it was to my mid back before, now it barely touches my shoulders:-(. Im heartbroken about losing my long hair, I also cant stay blond as it is too hard on my delicate hair:-(. I made a terrible mistake going to this salon. To me this is worse case senario being forced to cut off several inches of hair they killed by overprocessing it. Very disappoining customer service from the salon, district manager and the 800 number they all refer you to. Save yourself the frustration, trauma and expense of fixing the mess they will desert you with.

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