Matt Castrucci Mazda

★★★★★
  • 3013 Mall Park Dr

    Dayton, OH 45449

    Map & Directions
  • 877-321-5043

About Matt Castrucci Mazda

Categories
  • Auto Dealers
  • New Car Dealers
  • Used Car Dealers
Details
  • Mazda

Automotive

Automotive
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I have no complaints and will be doing business with this company in the future.

5
★★★★★

I have no complaints and will be doing business with this company in the future.

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Professional and very helpful.

5
★★★★★

Professional and very helpful.

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.

Customer service was excellent, thanks to everyone.

5
★★★★★

Customer service was excellent, thanks to everyone.

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.

I am very pleased with my experience here at Castrucci and will definitely recommend to anyone.

5
★★★★★

I am very pleased with my experience here at Castrucci and will definitely recommend to anyone.

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Cindy was great. Thank you very much.

5
★★★★★

Cindy was great. Thank you very much.

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.

Great customer service, easy buy no pressure.

4
★★★★☆

Great customer service, easy buy no pressure.

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.

Everyone has been wonderful and very helpful. A great experience.

4
★★★★☆

Everyone has been wonderful and very helpful. A great experience.

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.

Awesome not pushy at all, cant wait to do it again.

5
★★★★★

Awesome not pushy at all, cant wait to do it again.

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.

I wont go anywhere else. Always give 100%. Thanks for everything.

5
★★★★★

I wont go anywhere else. Always give 100%. Thanks for everything.

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.

This is our third car from Castrucci. The experience is great.

5
★★★★★

This is our third car from Castrucci. The experience is great.

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.

I had a great experience and I would recommend Castrucci to anyone needing a new vehicle.

5
★★★★★

I had a great experience and I would recommend Castrucci to anyone needing a new vehicle.

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.

Experience went well and was very helpful.

4
★★★★☆

Experience went well and was very helpful.

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.

Very respectful and caring. It was an awesome experience.

5
★★★★★

Very respectful and caring. It was an awesome experience.

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.

I love the professional and patience of everyone.

4
★★★★☆

I love the professional and patience of everyone.

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.

Everyone was helpful in all aspects. Appreciate everything.

5
★★★★★

Everyone was helpful in all aspects. Appreciate everything.

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.

This is the second car I have purchased- I will be back again!

5
★★★★★

This is the second car I have purchased- I will be back again!

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Jillynne was very good at everything. Will definitely tell others.

5
★★★★★

Jillynne was very good at everything. Will definitely tell others.

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Everyone was great. Nice experience. Thank you.

5
★★★★★

Everyone was great. Nice experience. Thank you.

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.

Everyone was nice and courteous.

5
★★★★★

Everyone was nice and courteous.

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.

It was great. I would recommend Matt Castrucci to others.

5
★★★★★

It was great. I would recommend Matt Castrucci to others.

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.

Mike was wonderful. Ted was great and very knowledgeable.

4
★★★★☆

Mike was wonderful. Ted was great and very knowledgeable.

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The staff I was impacted by were courteous and friendly.

5
★★★★★

The staff I was impacted by were courteous and friendly.

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.

Everyone was wonderful !!

4
★★★★☆

Everyone was wonderful !!

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.

Excellent and honest worth my trip from Kentucky.

5
★★★★★

Excellent and honest worth my trip from Kentucky.

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.

Excellent everyone was very helpful.

5
★★★★★

Excellent everyone was very helpful.

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Wonderful! Very good will back in the future!

5
★★★★★

Wonderful! Very good will back in the future!

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Kyle was extremely informative and pleasant to work with.

4
★★★★☆

Kyle was extremely informative and pleasant to work with.

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Andy was great friendly and informative, really enjoyed the experience.

5
★★★★★

Andy was great friendly and informative, really enjoyed the experience.

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.

Very pleased.Great group to work with. Kudos!

-The above review was posted as a service and with the authorization of Matt Castrucci Mazda, and the comments and opinions expressed in the review are those of a customer from Matt Castrucci Mazda.

4
★★★★☆

Very pleased.Great group to work with. Kudos!

-The above review was posted as a service and with the authorization of Matt Castrucci Mazda, and the comments and opinions expressed in the review are those of a customer from Matt Castrucci Mazda.

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.

Good job, good salesman, great service!

-The above review was posted as a service and with the authorization of Matt Castrucci Mazda, and the comments and opinions expressed in the review are those of customer from Matt Castrucci Mazda.

5
★★★★★

Good job, good salesman, great service!

-The above review was posted as a service and with the authorization of Matt Castrucci Mazda, and the comments and opinions expressed in the review are those of customer from Matt Castrucci Mazda.

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.

Very easy and pleasant experience.

-The above review was posted as a service and with the authorization of Matt Castrucci Mazda, and the comments and opinions expressed in the review are those of a customer from Matt Castrucci Mazda.

5
★★★★★

Very easy and pleasant experience.

-The above review was posted as a service and with the authorization of Matt Castrucci Mazda, and the comments and opinions expressed in the review are those of a customer from Matt Castrucci Mazda.

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Great! Very pleased and excited to work with everyone.

5
★★★★★

Great! Very pleased and excited to work with everyone.

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.

Very helpful with no pressure!

4
★★★★☆

Very helpful with no pressure!

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.

Prompt service and great car. Everyone very friendly.

4
★★★★☆

Prompt service and great car. Everyone very friendly.

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1 out of 1 people found this review helpful.

.

Such a great experience. Cant complain.

5
★★★★★

Such a great experience. Cant complain.

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1 out of 1 people found this review helpful.

.

Spencer and Chris helped me through the process and were very good sales people.

5
★★★★★

Spencer and Chris helped me through the process and were very good sales people.

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2 out of 2 people found this review helpful.

.

To start of, we will never get our car serviced here again, even though it means loosing the powertrain warranty. There is absolutely no excuse for terrible customer service and lazy employees that take over 40 minutes to do an oil change.

Today my husband and I came in for an oil change. My husband scheduled the oil change on the 15th of April.. It was set for 6 PM on 22 April. Granted, we did arrive early 5:20 PM, but we didn't get to drive out of the Service area until 6:40 PM. That seems to be an excessive amount of waiting for something that takes 10-15 minutes for someone with sub-par skills. Dont you think?

At 6:30, after over an hour of waiting, my husband got fed up with waiting and walked into the shop to ask when our car would be finished. The hood our the car was still up and being worked on, however the 'guys' were just standing around the car bs'ing. This is unacceptable! After my husband asked, they got the car out within 10 minutes Why did it take my husband coming in to babysit the employees to get the car out of the service area and ready for us to leave? I wish I could give you names, but the service summary didn't even have the technicians name on it. So I automatically surmise that it was just another person trying to get their work done half-assed without giving it the attention to detail it should have received. I would assume off the lack of professionalism that the oil change was not even done correctly.

I am upset that the service was so terrible and time consuming. This was pathetic. Why did we have to experience this?

1
★☆☆☆☆

To start of, we will never get our car serviced here again, even though it means loosing the powertrain warranty. There is absolutely no excuse for terrible customer service and lazy employees that take over 40 minutes to do an oil change.

Today my husband and I came in for an oil change. My husband scheduled the oil change on the 15th of April.. It was set for 6 PM on 22 April. Granted, we did arrive early 5:20 PM, but we didn't get to drive out of the Service area until 6:40 PM. That seems to be an excessive amount of waiting for something that takes 10-15 minutes for someone with sub-par skills. Dont you think?

At 6:30, after over an hour of waiting, my husband got fed up with waiting and walked into the shop to ask when our car would be finished. The hood our the car was still up and being worked on, however the 'guys' were just standing around the car bs'ing. This is unacceptable! After my husband asked, they got the car out within 10 minutes Why did it take my husband coming in to babysit the employees to get the car out of the service area and ready for us to leave? I wish I could give you names, but the service summary didn't even have the technicians name on it. So I automatically surmise that it was just another person trying to get their work done half-assed without giving it the attention to detail it should have received. I would assume off the lack of professionalism that the oil change was not even done correctly.

I am upset that the service was so terrible and time consuming. This was pathetic. Why did we have to experience this?

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.

It was an overall good experience. I've had many bad experiences at other places, but I would definitely recommend this dealer to friends and family.

5
★★★★★

It was an overall good experience. I've had many bad experiences at other places, but I would definitely recommend this dealer to friends and family.

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2 out of 2 people found this review helpful.

.

Was very pleased with the experience we received here today.

5
★★★★★

Was very pleased with the experience we received here today.

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2 out of 2 people found this review helpful.

.

Excellent! Very personable! Ive enjoyed this car buying experience and would recommend others here!

5
★★★★★

Excellent! Very personable! Ive enjoyed this car buying experience and would recommend others here!

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2 out of 2 people found this review helpful.

.

Awesome staff! Everyone has been great! Working with Matt was such a joy! So easy to lease! I just keep coming back. :)

5
★★★★★

Awesome staff! Everyone has been great! Working with Matt was such a joy! So easy to lease! I just keep coming back. :)

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2 out of 2 people found this review helpful.

 

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